Alternatives to Touchpoint Plus

We provide a fully customized mobile app to restaurants and cafes. It helps your business increase your revenue by improving your brand image and customer engagement, and increasing your revenue. We make it easier for customers to order, speed up the delivery process and reduce staff workload. You will save time and money, and your customers will be happy. Restaurants are now competing with other restaurants and many food ordering services in today's highly competitive marketplace. These services not only charge a high commission but also steal loyal customers. They also have the customer's data. We believe that customer data is the most valuable asset of restaurants. That's why we help you build their own app with features such as mobile ordering, payment, loyalty programs, and other features to keep and grow their loyal customers.

Talon.One is an API-first promotion platform that allows businesses to seamlessly manage a variety of promotional activities, including coupons, referrals, discounts, loyalty programs, bundling, wallets, and gift cards, all in one centralized location. This powerful platform simplifies the complexities of running multiple promotions by providing a single interface to manage all aspects of your promotional strategy. By leveraging its fully equipped and easily customizable rule-based engine, brands can engage with their customers across multiple touchpoints, delivering targeted promotion campaigns that feel personalized and relevant. Talon.One enables the creation of automated workflows, allowing businesses to fine-tune and adjust their promotional activities in real-time, from anywhere, without the need for in-house development or maintenance. The platform's flexibility makes it easy for brands to scale their promotional efforts as they grow, while maintaining full control over how they interact with customers and optimize promotional campaigns. Whether you're running a small business or a large enterprise, Talon.One gives you the tools to design, execute, and refine complex promotions effortlessly.

TableUp enhances the dining experience for every guest interaction, empowering restaurants to boost their operational efficiency, elevate revenue, and foster enduring loyalty. This all-in-one platform equips restaurants to deliver a consistent and smooth guest experience at various contact points. Seamlessly integrated with your current POS system, TableUp includes numerous features designed to enhance guest retention and sustain long-term income. By improving table turnover and reducing wait times, as well as effectively managing online reservations and wait lists, it enables a tailored dining experience through a user-friendly host interface. Moreover, it opens up new revenue streams by facilitating online ordering for both takeout and dine-in services. Additionally, it enhances customer interaction with convenient features like waitlist pre-ordering and pay-at-table options, all of which are smoothly integrated into your existing POS setup, ensuring that both operational needs and guest satisfaction are met effectively.

Enhance the efficiency of your restaurant operations with AI that tackles even the most challenging orders. IBM watsonx Orders serves as an AI-driven voice assistant that proficiently captures orders from drive-thru customers and expedites them to the payment station. It accommodates various scenarios, such as loyalty programs and mobile orders, while being fully knowledgeable about every item’s customization options. Additionally, it maintains awareness of current menu availability. Improve the ordering experience for both guests and staff with this reliable AI voice assistant. On average, watsonx Orders manages to process 87% of orders independently, including those with intricate customizations, mobile pickups, and loyalty codes, and it can seamlessly transition to a human team member when necessary. Just like an experienced employee, watsonx Orders is both approachable and efficient, minimizing conversations to maximize throughput, achieving up to 150 vehicles per hour in a dual-lane drive-thru. This innovative solution not only streamlines operations but also enhances customer satisfaction by reducing wait times and improving accuracy.

Enhance your mobile loyalty initiatives and CRM by integrating location technology effectively. Loyalty programs frequently fall short, exhibiting inconsistencies between digital and physical customer interactions. By leveraging geolocation, you can create a unified experience that links customer profiles to their actual behaviors in the real world. This not only streamlines the process for both staff and customers but also minimizes the manual actions needed to earn and redeem loyalty rewards. Increase customer engagement and foster loyalty by automating rewards based on specific locations, like entering a parking lot or walking into a store. Customers will no longer need to search for their loyalty card or remember their associated phone number, and staff will not have to delay service by asking for loyalty details. By utilizing geofencing technology, you can facilitate a more user-friendly experience that encourages customers to embrace your brand wholeheartedly while also promoting efficiency in service delivery. This innovative approach can significantly transform the way customers interact with your loyalty program.

PAR is a robust technology platform tailored for the restaurant and hospitality industry, delivering an array of integrated solutions encompassing point-of-sale systems, ordering, payments, loyalty programs, operational tools, hardware, and analytics. Their extensive product lineup features PAR POS for both enterprise clients and small to medium-sized businesses, alongside PAR Pay and PixelPoint, while also including PAR OPS tools that cover inventory management, workforce optimization, analytics, and delivery services. In terms of customer engagement, PAR facilitates marketing initiatives, promotions, and loyalty programs through tools like Punchh Loyalty and digital ordering systems. Furthermore, PAR showcases its commitment to innovation with the PAR AI suite, which incorporates artificial intelligence into its restaurant technologies to foster insights, automate processes, and enhance operational intelligence. These integrated solutions collectively enhance the efficiency of both front-of-house and back-of-house operations, unify data management, and translate customer interactions into actionable insights. Additionally, the company provides a range of hardware options, such as tablets, drive-thru systems, and POS peripherals, along with essential services including cloud computing and hardware maintenance, ensuring a complete ecosystem for its clients. By offering such diverse solutions, PAR positions itself as a pivotal partner in optimizing restaurant operations and customer experiences.

PAR Engagement enables restaurants to elevate customer relationships by unifying engagement tools under a single, connected ecosystem. It integrates campaign management, digital ordering, loyalty, and guest data into one solution that drives consistency and measurable results. Through PAR Punchh, operators can build long-term loyalty programs with rewards and exclusive offers, while Accelerate adds gamification and AI-driven recommendations to boost participation. The platform’s guest data tools allow restaurants to build profiles from first visit through enrollment, unlocking deeper personalization and smarter segmentation. Its Digital Experience module ensures branded, consistent guest journeys across apps, websites, and other digital channels. Restaurants gain real-time control to launch offers, adjust content, and optimize campaigns for better ROI. With trusted scalability across 89,000+ locations and support from 34 of the top 100 restaurant brands, PAR Engagement proves its reliability and performance. Backed by consulting, onboarding, and ongoing support, it provides restaurants with not just software, but a partner invested in their success.

MHungry POS is a comprehensive point of sale system designed for ease of use and efficiency. Its intuitive interface allows businesses to streamline operations, boost productivity, enhance customer satisfaction, minimize operational expenses, and improve return on investment. The system facilitates credit card transactions, invoice printing, cash drawer management, and various billing options, including splitting and combining bills while also providing a clear view of table layouts. This seamless transaction process significantly contributes to overall customer satisfaction. With operators in mind, the POS is crafted to be straightforward, featuring user-friendly screens and large fonts for critical information such as subtotals, totals, changes, and quantities. Additionally, it includes functionalities for employees to clock in and out, take breaks, and manage integrated login sessions, alongside features to monitor employee schedules and clock histories. With various startup page options, users can create and manage different types of orders, including Dine-In, Bar, Delivery, Take-Out, and Drive-Thru, while also having the capability to modify the active order service type and manage customer assignments within active orders. This comprehensive suite of features ensures that businesses can operate smoothly and efficiently, catering to both employee needs and customer expectations.

Thru is the leader in cloud-native secure file transfers solutions. We have been providing market-first technologies that solve the most complex and demanding file transfer problems since 2002. MFT systems installed on-premises cannot scale with your needs and can require hours of maintenance. Migration to the cloud will significantly reduce IT overhead and costs. An EiPaaS can be powerful, but does not offer MFT functionality. Our connectors can extend your EiPaaS's capabilities. They add persistence and guarantee delivery. One company saved 40% on total operational costs over three years, and partner onboarding times were reduced from weeks to minutes with our automated file transfer service. With our help, hundreds have seen an increase in partner communication and IT productivity. Thru's hybrid architecture allows secure file exchanges between trading partners and internal applications. Thru integrates tightly with multiple integration platforms to assist businesses in achieving their goals.

Forge strong connections with your most significant and valuable clients through loyalty and reward initiatives designed specifically for them. The Oracle CrowdTwist Loyalty and Engagement platform enhances profitability, strengthens customer relationships, and boosts retention rates. By capturing data with each customer interaction, you can create a comprehensive 360-degree profile that enables tailored communication and offerings. Foster customer loyalty by ensuring seamless loyalty experiences across all touchpoints, whether they are physical or digital. Gather actionable insights from customer interactions across various channels and leverage this information to enhance your relationships. Go beyond mere transactions by engaging customers through gamification, gaining insight into their motivations and the reasons behind their purchases. This holistic approach will not only elevate customer satisfaction but also drive long-term loyalty and advocacy for your brand.

Our solution seamlessly integrates with your current POS systems and customer acquisition channels, eliminating obstacles for brands to effectively identify, capture, and collect customer information. This streamlined process enables you to gather consolidated customer data from multiple engagement touchpoints, providing valuable insights to delight, engage, and retain customers throughout their interactions with your brand. You can respond in real time using tailored communications across various platforms, including email, mobile, and social media. By having a comprehensive view of your most valuable customers, you can utilize the appropriate tools and engagement strategies to boost revenue, enhance customer loyalty, and foster greater advocacy. With a diverse array of available APIs, integration equips your brand with a singular, cohesive perspective on customer journeys and engagement ROI. Our CRM and loyalty solutions facilitate personalized and targeted marketing based on actionable insights, ensuring that your engagement efforts are timely and relevant. Ultimately, this comprehensive approach not only enhances customer relationships but also positions your brand for sustained growth and success.

Leverage non-room hospitality resources at every customer interaction point throughout both the reservation and on-site experience. Enhance guest spending opportunities across your entire integrated resort, which includes nightclubs, pools, spas, restaurants, and sportsbooks, by utilizing a comprehensive solution. Ensure seamless visibility across all resorts while catering to your guests at every hospitality moment through real-time, data-informed operator workflows that span from the front desk to operational areas. Utilize valuable guest data to streamline operations and enhance performance with insightful reporting for all properties in your portfolio. Quickly adapt marketing strategies, promotional offers, and pre-sale initiatives as needed. Our team of design and development specialists is dedicated to elevating and expanding your customers' experiences through personalized websites and applications. Incorporate virtual booking systems for diverse venues throughout the resort. Harness the power of UrVenue’s advanced booking engine to boost guest engagement across every customer interaction during both the booking and stay phases. Ultimately, this unified approach not only drives revenue but also fosters lasting guest relationships.

Novus is an Offers and Loyalty platform. It was created to provide the most technologically proficient, user-friendly, and affordable loyalty platform available to modern retailers. We combine the power of technology and expertise to create a loyalty journey that is tailored for different industries. We are a trusted name in empowering sales and increasing brand value through a loyalty programme designed to encourage customer retention. Novus provides smart campaign management, customer segmentation and marketing automation to meet every loyalty touchpoint. The platform includes 4 main modules, including an offers platform, a loyalty engine with all the necessary features, and a rewards and management platform. There is also an integrated benefit of analytics/business Intelligence.

Agot tackles significant challenges faced by restaurant operators, such as ensuring order precision, minimizing food waste, and enhancing service speed. Utilizing advanced computer vision technology, we monitor restaurant workflows, offering immediate prompts to staff and producing insightful analytics. Agot detects the items being cooked in the kitchen and sends real-time corrective notifications to line employees, guaranteeing that each dish is made to perfection down to the specific ingredients and packaged correctly. Additionally, Agot generates up-to-date preparation timelines based on fluctuating demand forecasts, which consider customer activity both in-house and at the drive-thru, along with available ready-to-sell stock. The platform also monitors customer experiences in-store and at the drive-thru, delivering timely alerts to help reduce long wait times. Key performance indicators tracked include drive-offs, guest bounces, wait durations, and dwell times, among others, allowing for continuous improvement in service efficiency. By addressing these various aspects, Agot ultimately aims to enhance the overall dining experience for customers.

Thru is a comprehensive solution designed for file sharing and collaboration, specifically tailored for business users. It combines top-tier security and dependability with a user-friendly interface, seamlessly integrating with various business applications. Accessible through web browsers, mobile apps for both iOS and Android, as well as Thru Desktop Sync and Add-Ins for platforms like Microsoft Outlook, IBM Notes, Microsoft SharePoint, and Salesforce, Thru ensures that organizations can access, sync, and share files anytime and from any device. This platform promotes real-time collaboration by connecting all departments, providing employees with a secure virtual office environment that is trusted by government and financial institutions. Additionally, it enables users to efficiently manage their data and content, organize files by department or project, and share folders with colleagues while implementing policy-based access controls. With Thru, businesses can streamline their collaboration efforts and enhance productivity across the board.

Dine-In Without Contact Implement QR codes at each table so that customers can effortlessly scan and order directly from their smartphones without needing to install any applications; this feature is compatible with all devices. Drive-Thru Without Contact Position your QR code on a stand at the curbside or within the drive-thru area, allowing customers to access your menu and place orders right from their vehicles. Pickup Without Contact Display your QR code on your front window or on an outdoor stand, enabling customers to scan it and place their food orders without stepping foot inside your establishment. Online Ordering Incorporate an easy "order now" button on your website or share your ordering link with customers, allowing them to swiftly and conveniently place orders from any location using the link. These options not only enhance convenience but also ensure a seamless experience for your patrons.

Takeorder AI is a round-the-clock Voice AI Agent specifically tailored for the restaurant industry, aimed at streamlining phone operations and enhancing revenue. This innovative AI efficiently manages food orders, table bookings, and customer inquiries through natural-sounding conversations, ensuring that missed calls become a thing of the past. Among its standout features are seamless integration with POS systems like Toast, Clover, and Revel for instantaneous order processing, a diverse platform that encompasses Phone AI, Drive-Thru AI, Kiosk AI, and Pizza AI to cater to various dining settings, and a remarkable 99% accuracy rate bolstered by sophisticated voice recognition technology and noise cancellation. Additionally, it offers multi-language capabilities to accommodate different accents, a real-time analytics dashboard that monitors call activity and customer satisfaction, and the option to customize the AI's voice to align with your brand's identity. Ideal for quick-service restaurants, drive-thrus, pizzerias, cafés, ghost kitchens, and full-service dining establishments aiming to alleviate employee fatigue while boosting order volume by as much as 30%. Furthermore, it operates continuously, even on holidays, and includes fallback measures during service interruptions, ensuring that businesses can maintain optimal customer service at all times.

Clover POS offers a comprehensive cloud-based system designed for seamless payment processing and acceptance. This innovative platform equips business owners and retailers with secure access to an extensive array of products and features that effectively replace traditional cash registers, standalone terminals, receipt/label printers, and barcode scanners. Among its many functions, Clover POS provides rapid checkout options, inventory oversight, employee time tracking, management of purchase orders and vendor relations, as well as cloud-based reporting and integration with QuickBooks, all backed by a lifetime hardware warranty option. Clover creates tailored point of sale systems that simplify business operations, enabling users to easily adapt to the growing trend of online ordering. With Clover, you can confidently manage everything from online clicks to in-person pickups, ensuring that your shopping and dining experiences remain enjoyable and stress-free. Whether operating from a counter, curbside, or even a home office, Clover’s mobile and versatile nature allows you to meet your business needs wherever you are. Furthermore, its user-friendly features enhance customer satisfaction, making transactions smoother and more efficient.

Harness the complete capabilities of your customer data through our integrated platform. This solution efficiently gathers information from every interaction point of your customers, encompassing POS systems, online sales, and social media, providing you with a holistic understanding of your audience alongside actionable insights that enable you to implement targeted promotions for improved outcomes. With user-friendly tools, you can design and tailor your own loyalty rules based on various criteria, including visits, purchases, expenditure, and social engagements. Whether you're launching a brand-new program or seeking to refine an existing one, we are dedicated to assisting you in crafting the loyalty experience you aspire to achieve. Additionally, our platform features a flexible segments editor for developing custom audiences, and you can leverage the strength of automation through our advanced AI-driven audience targeting capabilities, which streamlines processes and reduces reliance on extra teams. By utilizing these innovative features, you can enhance customer engagement and retention effectively.

Enhance both performance and loyalty using a recognition and rewards platform tailored for leaders, employees, channels, and customers alike. By implementing our award-winning points-based engagement software, you can foster greater customer loyalty and employee satisfaction by incentivizing the behaviors you wish to encourage. Incentivesmart stands out as the premier online platform for point-based engagement, enabling businesses to reward, monitor, and inspire their staff, customers, and suppliers efficiently. You can effortlessly assign points for positive behaviors, encompassing a wide range of metrics such as boosted sales, minimized absenteeism, improved delivery times, and enhanced loyalty; the possibilities are virtually limitless. Each user has access to a personalized reward account where they can exchange their earned points for a diverse array of exciting rewards and benefits. Furthermore, Incentivesmart enhances overall performance by promoting social recognition, encouraging goal achievement, and facilitating ongoing feedback among participants, creating a dynamic and motivating environment.

Enabling shopping centers and their tenants to actively connect with patrons and foster meaningful relationships is crucial. By initiating owned communication avenues, malls can effectively transform online visitors into regular physical shoppers, creating a significant impact on foot traffic. Enhance tenant interaction through innovative tools that streamline content gathering and sharing, ensuring that it is both relevant and beneficial for every tenant involved. Cultivating customer loyalty can be achieved through tailored touchpoints and seamless experiences, addressing the diverse expectations of today's consumers. The Mall Engagement Platform is designed with three interconnected modules that link all essential players in the shopping ecosystem: customers, tenants, and mall management. This solution includes a uniquely branded Consumer App featuring a customizable home tab that caters to individual preferences, alongside a comprehensive loyalty program that offers numerous options and sophisticated data analytics capabilities. Such integration not only enriches the shopping experience but also empowers tenants to thrive in a competitive market.

Clutch serves as a comprehensive customer marketing platform tailored for B2C brands. Currently, marketers face challenges due to the fragmented nature of customer data, which is scattered across various platforms. This disorganization complicates their ability to effectively engage customers and determine the right time and message to reach them. Clutch provides a solution by centralizing this critical information, allowing marketers to analyze it and implement personalized messaging that enhances purchasing behavior and cultivates brand loyalty. The platform encompasses a wide range of features, such as data management, marketing automation, loyalty programs, stored value solutions, and CRM functionalities, in addition to supporting mobile, email, and direct mail campaigns. Simplifying data-driven marketing is possible with Clutch, enabling marketers to work more efficiently, respond swiftly, and optimize their expenditures. By gaining a holistic understanding of customers across various purchasing channels and marketing interactions, businesses can harness complete data to create targeted campaigns that yield deeper insights. Furthermore, Clutch empowers brands to expedite behavior changes by guiding customers towards optimal outcomes with strategic nudges. This innovative approach not only enhances customer engagement but also strengthens overall business performance.

Annex Cloud offers enterprise-ready loyalty solutions that meet ever-changing consumer expectations. Loyalty Experience Platform is a combination of best-in-class loyalty program management capabilities and powerful engagement modules. It allows you to seamlessly connect, engage, and grow your customer relations at scale using loyalty SaaS solutions. Engaging experiences can be created to build loyalty and advocate; your brand will always be top of mind. Customers will respond to you in a humane way. You can encourage behaviors, personalize messages, and gamify your interactions. Loyalty Experience Platform allows you to track, ingest, and deliver messages at every touchpoint of your customers' journey. All the components that you need to create memorable customer experiences. We cover everything from social media integrations to SMS, email, and print.

Elevate your marketing strategy through the power of gamification with CataBoom, your go-to experts in the field. Our versatile gamification platform caters to a wide range of requirements, offering everything from comprehensive design solutions to user-friendly templates, all at an affordable price. With the CataBoom gamification platform, over 250 million engagement experiences have been successfully crafted by some of the most renowned brands globally. Designing and launching your gamified experiences has never been simpler, thanks to our extensive library of templates that can be executed within mere hours. Just choose your desired game experience, upload your brand materials, and no coding is necessary! We have tailored our platform to enable the creation of digital experiences that can be seamlessly integrated in countless combinations. Additionally, our prize engine empowers you to motivate and reward your target audience efficiently and effectively. In a world where audiences are always on the move, having multiple touchpoints is essential; create your game once and deploy it everywhere to maximize participation and engagement across all platforms. This flexibility ensures that your marketing initiatives can adapt to ever-changing consumer behaviors, enhancing your overall impact.

Bubblehouse serves as a comprehensive platform for loyalty and engagement, allowing brands to create personalized reward ecosystems that encompass various features like points systems, tiered memberships, referrals, gamification, and subscription-based incentives, all seamlessly integrated across ecommerce, retail, and community interactions. Its adaptable architecture facilitates the quick implementation of brand-specific loyalty experiences that can evolve according to distinct campaigns and business models, while robust CRM, POS, and API integrations guarantee that the loyalty system functions effectively at every customer touchpoint. Additionally, it offers dynamic reward triggers, advanced campaign analytics, and real-time visibility into member activities, empowering marketing teams to customize the user experience without being constrained by predefined templates. Bubblehouse highlights that loyalty is an integral part of the customer journey rather than a mere add-on, which allows brands to enhance repeat purchases, boost customer lifetime value, and transform reward programs into pivotal growth strategies. By leveraging these capabilities, brands can cultivate deeper connections with their customers and foster long-term loyalty.

Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.

Our peer-to-peer texting and calling solutions enable our clients to engage effectively with members, supporters, and volunteers to achieve their objectives. So far, clients using GetThru have dispatched over 1 billion text messages and completed more than 750 million calls. The most effective way to understand our offerings is to witness them firsthand; we encourage you to arrange a live demonstration with our team for further insights. With our P2P texting platform, ThruText, and our phone banking service, ThruTalk, you’ll experience remarkable speed, scalability, and unparalleled support from our dedicated team. Explore the reasons why numerous clients prefer GetThru for their peer-to-peer messaging and political phone banking requirements. Over 2,000 organizations have turned to GetThru for various purposes, including event recruitment, volunteer engagement, surveys, fundraising, and beyond. Our diverse clientele encompasses political campaigns, advocacy groups, non-profit organizations, unions, colleges, universities, and independent educational institutions, showcasing the broad applicability of our tools. The versatility of our services ensures that no matter your mission, we have the solutions you need to succeed.

Having a reliable POS system is essential for the smooth operation of your business. Reflection POS operates independently of a server or internet connection, ensuring that all data is securely housed on each terminal and seamlessly synchronized throughout the entire POS network. In the event that one terminal fails, the operations of your business remain uninterrupted, as the system automatically directs orders to their designated preparation areas. Additionally, it establishes distinct order pathways for various settings, including bars and dining rooms, and facilitates payment transfers between the bar and table as needed. The system allows for checks to be either consolidated or itemized, and it includes timing features to monitor the speed of service. With user-friendly screens for order entry and payment processing, employees can easily navigate the system. The administration settings are fully customizable, enabling you to regulate employee access to specific functions. Furthermore, the system interacts with drive-thru displays to furnish customers with up-to-date order confirmations. It also outlines a clear, step-by-step ordering process for staff, and aids in reducing labor costs by keeping track of schedules and generating real-time analytics. Overall, Reflection POS is designed to enhance efficiency and streamline operations for your business.

Zotasell is an innovative AI-driven platform designed to enhance upselling and cross-selling while promoting sustainable revenue growth without relying on heavy discounts. By analyzing product details, order histories, and customer behaviors, our AI provides tailored upsell recommendations on various platforms, including product pages, shopping carts, thank you pages, and emails. This intelligent upselling system requires minimal setup, even with low order volumes, all while effectively boosting average order value (AOV) and overall sales. The user experience is further improved as upsell suggestions are aligned with real-time inventory levels, ensuring customers are never presented with out-of-stock items. Additionally, our platform features a real-time analytics dashboard, enabling users to optimize their strategies through insightful data. - AI-Powered Upselling: Automatically recommends upsell items at optimal times with little manual effort. - Diverse Upsell Channels: Engage customers through product pages, shopping carts, pop-ups, emails, and beyond. - Instant Inventory Updates: Automatically prevents upselling of items that are currently out of stock. - Customizable Upsell Interface: Quickly adapts to your store’s design for a cohesive appearance. - Comprehensive Analytics: Access crucial performance data and A/B testing tools to refine your approach and drive growth.

Our platform accelerates the growth and profitability of stores by making every process easier, starting from first-party digital interactions to optimizing third-party platforms for reliable order fulfillment. With its AI-driven, API-first design, our solution enhances operational efficiency across various service modes including delivery, dine-in, takeout, drive-thru, and catering. This comprehensive approach ensures that businesses can adapt quickly to changing demands while maintaining high standards of service.

Insight360 offers an all-encompassing solution designed for the management of multi-unit restaurant operations. By seamlessly integrating with numerous source systems such as POS, Guest Satisfaction, Cost and Accounting, Drive-thru, Payroll, and others, our platform consolidates all information under a single login, facilitating straightforward reporting and analytics. This comprehensive access to data provides you with an overarching perspective of your business, empowering you to make quick, informed decisions based on real-time insights. Additionally, Insight360 enhances operational efficiency and promotes a more strategic approach to restaurant management.

Each of our six industry-specific products is tailored to your specific vertical in order to help you achieve your business goals. CRM for Wealth Management - This tool helps advisors to grow their assets by building strong client relationships. CRM for Private Banking - CRM helps Relationship Managers to grow assets under management by strengthening client relationships. CRM for Commercial Banking – Helps bankers increase upsell and cross-sell opportunities through personalized service. CRM for Corporate Banking – This CRM helps business bankers increase upsell and cross-sell opportunities through connecting insights and sales teams across different regions. CRM for Sales, Research, Trading & Research enables users to maximize profit and maximize capital usage CRM for insurance helps agents drive renewals, cross-sell opportunities, and helps them get more business. Our products can fulfill all your CRM requirements in one package. This includes sales, service and marketing capabilities that are tailored to your industry.

CXONCLOUD, a B2B SaaS, is designed to manage and measure customer satisfaction in just a few clicks. One solution that provides unlimited customer feedback, loyalty, awards and rewards, as well as referral marketing and email automation. It helps businesses deliver a seamless customer experience across all touchpoints. CXONCLOUD improves search and simplifies customer engagement, whether it's feedback or booking. It can automatically recognize customer sentiments and alert any impending negative word of mouth. This all-in-one app automatically measures customers' loyalty and has readymade loyalty campaigns that can be used to engage customers via email and social media. Small businesses can easily get referrals from loyal customers with just a few clicks using the built-in referral marketing campaigns. Loyal customers can be rewarded by QR codes and promo codes, as well as automatic list generation and rewards management modules.

Elevate your customer engagement strategy with an innovative omni-channel marketing solution that goes beyond the ordinary. With TouchpointMX, you can not only delight your customers but also assess the effectiveness of your campaigns and boost your revenue. Transform occasional buyers into dedicated brand advocates while optimizing your return on investment. Merge the adaptability of personalized emails with advanced automated segmentation to create targeted communication. Move away from standard monthly newsletters and adopt dynamic, sophisticated messaging that reduces the sales cycle, enhances customer loyalty, and fosters repeat purchasing behavior through TouchpointMX. Furthermore, extend your reach directly to customers via SMS, ensuring your content is readily accessible. The platform also offers customizable surveys, including NPS collection and multi-choice questionnaires, designed to gather essential feedback tailored to your specific needs, thus enabling you to enhance both your business performance and customer experience significantly. By leveraging these tools, you can not only meet the expectations of your clients but also exceed them, paving the way for sustained growth and success.

Our comprehensive CXMAi, fueled by advanced AI technology, empowers motorsports dealers to take control and achieve exceptional outcomes in every aspect of sales and marketing. As a premier digital marketing firm, we are dedicated to driving success for our dealer-partners in the powersports, boating, and RV sectors, enabling them to operate more profitably and efficiently while providing an outstanding customer experience. With the most precise market data, you can make informed and lucrative valuations. Enhance customer engagement at every interaction point across all platforms to secure higher quality leads and improved results. Your online store acts as your most significant lead generator, ensuring your brand remains prominent in the minds of consumers. By offering a unified perspective on customer interactions and maintaining accountability throughout all operations, we help you streamline your business processes. Embrace the future with a solution that not only boosts your revenue but also strengthens your customer relationships.

PawLoyalty Software provides an all-in-one platform for pet care companies (Boarding and Grooming, Daycare, Training). We help manage everything from lead conversion thru online capture/scheduling, to records management, pet care operations (think feeding/meds/activities/body checks), employee management, reporting & automated marketing.

Alleviate the workload on your front desk and offer your clients a seamless communication channel with your clinic around the clock! The Virtual Vet Nurse is an innovative digital assistant designed exclusively for the veterinary sector. Operating continuously, this dedicated chat-bot efficiently manages a variety of routine tasks and client inquiries. It can assist clients in scheduling appointments, responding to frequently asked questions, reordering medications, and collecting basic patient histories. Your Virtual Vet Nurse integrates seamlessly into your website or Facebook page, embodying a unique persona that represents your clinic, allowing you to select its name and gender. This service is available for use worldwide. In addition to managing bookings and medication orders, it facilitates quote arrangements, addresses common queries, and enhances retail operations through click & collect and online sales. Clients can even upload photos to assist with pre-consultation histories and follow-up management, ensuring a comprehensive service. This digital employee is not just a resource; it's a valuable addition to your clinic's team, improving efficiency and client satisfaction.

DataOrb is an innovative company that prioritizes artificial intelligence to help businesses enhance their understanding of customer empathy across various touchpoints and channels. By utilizing DataOrb's Customer Engagement Hub, organizations can transform their strategies by converting insights into actionable steps. The platform equips employees with the DataOrb AI Coach to facilitate measurable improvements, leading to enhanced insights, greater employee satisfaction, improved performance, and increased overall value. With a focus on impact, businesses can boost customer satisfaction, empower their agents, and drive revenue through this AI-driven engagement hub. Additionally, DataOrb provides improved visibility into product-related issues and customer grievances across multiple channels, allowing companies to address potential problems before they escalate. The comprehensive data aggregation from all customer interactions ensures that no information is overlooked, while DataOrb's connectors effectively centralize data from social platforms, contact centers, email, and various other customer communication sources. This holistic approach not only enhances customer experience but also strengthens business operations as a whole.

PAR POS provides a complete point-of-sale solution that unifies restaurant operations across payments, workforce management, digital ordering, and guest engagement. Its robust cloud-based design enables restaurants to scale seamlessly while maintaining efficiency, security, and stability. Multi-store operators can easily publish updates, monitor performance through 150+ reports, and manage all locations from one centralized system. PAR POS simplifies labor scheduling with advanced tools that track hours, optimize shifts, and streamline payroll reporting. It also strengthens customer connections with built-in loyalty programs and surveys that generate feedback and repeat business. The platform is fully configurable, empowering operators to adapt menus, workflows, and branding without compromising ease of use. Support is available 24/7/365, ensuring restaurants stay operational and well-supported around the clock. With industry-leading uptime and an open API for 250+ integrations, PAR POS is a future-proof platform trusted by thousands of growing brands.

Criton is a platform for guest engagement and integrations that simplifies digital transformation at hotels. It helps operators save money, engage with guests, and drive more revenue. You can create your own Hotel Guest App with Criton to reduce touchpoints, make it easier for guests to find what they need and save money. Increase revenue and sell additional services and facilities. Your guests will be able to access everything they need pre, during, and after their stay with an app. Your hotel app will allow guests to view photos, find dining options, follow you on social media and book facilities and services. This will increase upsell and RevPAR. You can easily promote offers and keep your guests informed with location-based push notifications. If you own multiple properties, guests can view all branches and browse amenities to make a booking.

Flashy provides an innovative solution to comprehend your visitors and clients while facilitating real-time engagement according to their actions. Capture their interest and elevate your sales through personalized website popups, emails, SMS, and push notifications. Dive deep into customer insights and utilize that data to craft targeted messages that resonate with your audience. By sending tailored emails reflecting user behavior, you can expect unprecedented increases in open, click-through, and conversion rates. You can easily boost your newsletter subscriptions with strategically positioned popups that are designed to capture attention. Adjust your settings based on various factors such as exit intent, page views, time spent on the site, and many other criteria. Our AI technology enables the display of dynamic popups specifically customized for returning customers. Deliver a tailored on-site message to a loyal customer featuring an ideal upsell, and watch as your average order value soars to new heights! This level of personalization not only enhances the customer experience but also fosters long-term brand loyalty.

We specialize in enhancing customer experience consulting, designing employee engagement initiatives, mapping customer journeys, and facilitating organizational transformations. Elevate your market presence by crafting a unique customer experience strategy and effectively implementing it. As a premier consultancy in customer experience, we introduce Customer Types alongside an improved user interface in the Touchpoint Dashboard. This innovative Customer Types feature allows users to create, manage, and associate various customer categories directly within their journey maps, streamlining the process. The upgraded interface simplifies previously complex interactions, enhancing usability for Touchpoint Dashboard users. "Now our users can assign specific touchpoints to all customers, segments, personas, employees, individuals, and any other group they wish to represent," remarked Peter Haid, Chief Product Officer of Touchpoint Dashboard. "I truly appreciate how this feature beautifully and flexibly humanizes customers within the context of their journey maps." This enhancement not only improves user engagement but also fosters a deeper understanding of customer relationships.

Discover an economical way to enhance sales, elevate customer satisfaction, and streamline operations! Address revenue loss caused by prolonged waiting periods! Additionally, the upselling feature surpasses the effectiveness of traditional cashiers. Customers are also inclined to spend more when they engage in digital ordering. The implementation of contactless self-checkout eliminates the need for cashiers in both ordering and payment, thereby decreasing wait times during busy hours and allowing for a greater number of customers to be served. This results in a win-win situation for both customers and employees, fostering higher levels of happiness. Our cloud-based self-service solution guarantees efficient operations while boosting customer loyalty and retention rates. It's designed to be so user-friendly that anyone can grasp its use within just ten seconds. Employees benefit from enhanced safety with fewer interactions, while customers enjoy reduced wait times and decreased contact with cashiers and fellow shoppers. This innovative approach can lead to a sales increase of up to 10%, a remarkable reduction in customer service time by as much as 50%, and the elimination of peak congestion, all contributing to greater employee and customer satisfaction. Furthermore, it enhances your business’s reputation and ensures seamless operations across the board.

Streamline the process of linking revenue to your campaigns and channels through effective marketing attribution. Spend less time managing multiple reports and dedicate more effort to enhancing your outputs and budget allocation. Enable data-driven decision-making by seamlessly integrating your website, CRM, and marketing applications to access the essential data exactly where it is needed. Monitor interactions such as calls, forms, live chats, and other touchpoints effectively. Effortlessly track every click, call, and conversation directed to your website through our comprehensive forms, live chat, and call tracking solutions. Connect your marketing efforts to clicks, leads, and sales, allowing you to determine what strategies succeed and what falls short. Understand the behavior of high-quality leads to refine your campaigns using value-focused metrics. Your data exists, but the challenge lies in its disconnection, making it difficult to discern which channels are generating new leads or to identify which leads convert into sales. With Ruler's marketing attribution software, you can integrate the data from your leads into your CRM and analytics tools, ensuring you have a holistic view of your marketing performance. This integration empowers marketers to make informed decisions and optimize their strategies effectively.

Encompass-CX provides a flexible B2B customer experience management solution designed to gather, evaluate, and interpret all interactions throughout a client's journey to assess customer well-being. By analyzing these interactions, we offer insights into your accounts, products, and services, enabling you to enhance customer engagement and create a unique client experience that goes beyond mere satisfaction. With our cloud-based dashboard, you can gain a comprehensive view of customer data and share it with relevant stakeholders. This approach not only drives revenue growth but also helps identify opportunities for cross-selling, minimizes churn, and transforms at-risk clients into loyal advocates for your brand. It is essential to exceed customer expectations regarding the quality of your products and services. Encompass-CX compiles various post-sale data points, including service metrics, support tickets, onboarding evaluations, and email communications, to deliver a clear understanding of a company’s accounts. Effectively measuring client experiences is an invaluable strategy for fostering growth within any organization, ultimately leading to a more engaged and satisfied customer base. By leveraging these insights, businesses can adapt their strategies to better meet the evolving needs of their clients.