Ticketly Description

Ticketly is the world’s first AI-native ticketing platform built to deliver dramatic productivity gains for support teams. It centralizes complaints from multiple channels like email and WhatsApp into one unified ticketing system. Ticketly’s AI automatically creates tickets, recommends solutions, and expands the knowledge base with every interaction. Intelligent workflows handle routing, SLA tracking, and escalation without manual effort. Predictive analytics and real-time dashboards give managers complete operational visibility. The platform includes an inbuilt chat system to streamline collaboration and reduce reliance on external tools. Asset management and CMDB features help teams understand dependencies and potential impact. Multi-workspace management allows teams and departments to operate independently while maintaining centralized control. Secure API integrations enable real-time automation with servers and third-party tools. Ticketly helps organizations reduce costs while improving service quality.

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Pricing

Pricing Starts At:
$69/month
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
Ticketly.Support
Year Founded:
2025
Headquarters:
India
Website:
ticketly.support/

Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support

Ticketly Features and Options

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Ticketly User Reviews

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