Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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WaitWell
WaitWell provides organizations with a modern way to coordinate walk-in traffic and scheduled services through a secure, cloud-based queuing and appointment platform. Customers can join virtual queues or book appointments via QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions, explains services, and routes customers into the correct line using natural language. Customers receive live status updates and AI-driven wait time forecasts that reduce uncertainty.
WaitWell includes strong real-time reporting and operational dashboards. Waillo Insights builds on this foundation by enabling leaders to ask plain-language questions of their data to uncover service constraints, monitor performance trends, and refine staffing decisions. With real-time visibility, integrated payments, open APIs, and HIPAA and SOC 2 compliance, WaitWell supports scalable, efficient service delivery across locations.
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EasyShifts
EasyShifts schedules can be created and managed easily. They can also be customized to suit your needs. EasyShifts makes it easy to fill open shifts and find replacements for call-ins. EasyShifts can be set to prevent employees from picking up overtime shifts. EasyShifts allows all users to communicate and receive email or text notifications whenever there are any changes to their schedules. Spend less time scheduling and more on the important things. EasyShifts can help you maintain a level staffing pattern, which can save you money on fill-ins and unnecessary overtime. Employees can access their EasyShifts schedule from any location and at any time. Your staff will love and appreciate you! EasyShifts connects all your employees. It brings everyone together. EasyShifts gives you peace of mind knowing that you always have a current schedule.
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LabStats
LabStats tracks campus hardware and software usage. You can optimize your IT spending, help students locate what they need, and allocate staff, software, and hardware appropriately. To quickly identify and implement powerful insights, you can create custom solutions by leveraging our RESTful API, your preferred BI tool, or our Power BI Dashboard Templates. Export hardware, software, as well as user data at scale. With LabStats' Power BI Dashboard templates, you can now analyze multiple years worth of data across campus. Students can see what's available remotely and on campus dynamically. Students can access the resources they need quickly and easily via their mobile devices. LabStats allows remote access, displays live availability maps, and provides students with a mobile application that directs them to resources. LabStats costs just $14 per year + set-up fee, making it affordable for college and university budgets. Site-wide licensing is possible.
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