Sentiment Search Description
Sentiment Search focuses on delivering valuable review insights for various dining establishments, including restaurants, cafes, pubs, and cloud kitchens. Our service equips marketing, operations, and guest experience teams with advanced customer sentiment insights sourced from review sites, social media platforms, and internal feedback mechanisms. These specialized metrics tailored for the industry enable businesses to assess every facet of their operations in comparison to competitors, identify areas of improvement, and ultimately enhance their online ratings. Additionally, we provide senior management with a comprehensive overview of their brand's performance and highlight underperforming locations. With our tools, businesses can also observe industry-specific trends and monitor shifts in customer sentiment following changes in staff, menu offerings, and renovations. Furthermore, we enable benchmarking of sentiment both at individual locations and for the brand as a whole against industry rivals, thus fostering informed decision-making and strategic planning.
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Integrations
No Integrations at this time
Company Details
Company:
Sentiment Search
Year Founded:
2019
Headquarters:
United Kingdom
Website:
www.sentimentsearch.com
Media
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Product Details
Platforms
Web-Based
Types of Training
Live Training (Online)
Customer Support
Online Support
Sentiment Search Features and Options
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