Dialpad Connect
Dialpad Connect is a comprehensive AI-driven communication platform that unites voice, video, and messaging channels to improve both internal teamwork and customer engagement. The platform provides smart features such as live call transcription, voicemail transcription, AI-powered call recaps, and recommended next steps, allowing users to be fully present in conversations without missing key details. It offers deep integration with leading business applications including Salesforce, Microsoft Teams, Zendesk, and Google Workspace, creating a seamless experience across tools. Built on a resilient dual-cloud architecture, Dialpad ensures enterprise-level performance with 24/7 support, disaster recovery, and a 100% uptime service level agreement. Privacy and security are foundational, with certifications like GDPR, HIPAA, ISO, and SOC 2 safeguarding user data. Dialpad Connect supports a broad range of business sizes, from small teams to large enterprises, enabling better communication and faster decision-making. Its AI capabilities also include live coaching for agents during calls and detailed analytics to improve customer satisfaction. This platform empowers businesses to transform every conversation into a valuable opportunity.
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Connecteam
Connecteam is an all in one employee app that was specifically designed for non-desk employees. It provides all the necessary capabilities to manage and operate field employees, including communication features, workflows and scheduling, as well as time clock.
Just a few clicks and you can bring together your deskless workforce. Your desktop Launchpad allows you to collaborate, manage operations, develop professional skills, and monitor employee engagement. In minutes, you can create a fully-branded mobile app for your company. You can add safety checklists, orientation courses, product catalogues, and shift management to your mobile app. Or, you can customize the features to suit your needs. You can also gain insight into how your team interacts with company assets and take steps to improve efficiency. Connecteam allows managers and employees to automate their processes and allow them to focus on growth.
Integrations include Google Calendar, Gusto, QuickBooks Payroll, Xero and others.
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Pumble
Pumble is a team chat app that allows teams of all sizes to collaborate - clearly, easily, instantly.
Pumble is a free collaboration and communication hub available to unlimited users, with unlimited chat history, unlike other team chat apps. It will help teams cut down time wasted on messy emails. Employees can use private, direct and public channels, send messages in threads and mention colleagues or groups for instant notifications.
Free plan offers voice and video calling, but paid plans - aimed towards professionals - will let you share screen during the calls. You will have more freedom to control the workspace, manage roles and permissions.
Pumble helps you manage non-desk employees, daily operations, communication and human resource management.
Pumble’s paid plan include features like:
Customizable sidebar
Guest access
More file storage - 10GB per team member
Pumble works in a web browser but you can also download it to your mobile phone or computer, it's compatible with Android, iOS, Windows, and Mac.
Avoid messy emails, keep your communication organized and improve productivity with Pumble.
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Intradyn
Intradyn's email archiving solutions are trusted and reliable, safeguarding your organization in the face of potential litigation, eDiscovery requests, or Right to Know inquiries. Gain peace of mind knowing that your emails will remain secure, searchable, and readily accessible. Intradyn offers diverse, innovative archiving solutions designed to address various business challenges, from regulatory compliance to legal matters. Our versatile products cater to all industries and can be customized to suit your specific environment through different deployment options.
Experience the power of comprehensive social media archiving across multiple channels effortlessly accessed through a unified interface. Our solution ensures compliance with regulatory requirements by maintaining all content in evidence quality.
Capture, categorize, and index all mobile content, including MMS and SMS, empowering you to retrieve crucial information whenever needed conveniently. Real-time archiving capabilities effectively preserve all mobile communications for future reference.
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