Robin by Atera
Robin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.
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Iru
Iru AI reimagines enterprise security and IT management with a unified, AI-driven platform that eliminates tool fragmentation and operational overhead. At its core is the Iru Context Model, a dynamic intelligence layer that connects identity, endpoint, and compliance management into one cohesive ecosystem. The platform offers passwordless authentication, device-bound access policies, and real-time vulnerability detection—creating a trust fabric that safeguards every user and device. Iru’s endpoint suite integrates management, detection, and response capabilities across Apple, Windows, and Android environments for holistic protection. Its Compliance Automation engine continuously maps and updates controls, ensuring organizations remain audit-ready while accelerating deal cycles. By merging automation with contextual intelligence, Iru empowers IT and security teams to make faster, smarter decisions. Companies gain a consolidated view of their infrastructure, reducing zero-day exploit risks and boosting productivity across teams. With a 4.75/5 G2 rating and adoption by thousands of high-growth enterprises, Iru delivers a future-ready foundation for secure, intelligent business operations.
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Keyfactor EJBCA
EJBCA, an Enterprise-grade PKI platform, can issue and manage digital certificates in the millions. It is one of the most widely used PKI platforms worldwide and is used by large enterprises in all sectors.
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Active Directory Certificate Services (AD CS)
This document outlines the features of Active Directory Certificate Services (AD CS) within Windows Server® 2012. AD CS serves as the server role designed to establish a public key infrastructure (PKI), enabling your organization to utilize public key cryptography, digital certificates, and digital signatures. The services offered by AD CS can be tailored for issuing and managing digital certificates, which are essential for software security systems leveraging public key technologies. These digital certificates facilitate the encryption and digital signing of electronic documents and messages, ensuring secure communication. Additionally, they play a crucial role in authenticating computer, user, or device accounts across the network. By employing AD CS, you can significantly boost security measures by linking the identity of individuals, devices, or services to their corresponding private keys. Furthermore, AD CS provides a reliable, cost-effective, and efficient mechanism for overseeing the distribution and utilization of certificates, thereby enhancing overall security within your organization’s infrastructure. Ultimately, implementing AD CS can lead to improved trust and integrity in digital communications.
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