Jambo Description

Jambo is stakeholder relationship management (SRM) software designed to help organizations and government teams centralize, track, and report on all engagement and consultation activities. Built for teams that need a reliable way to secure and manage their engagement history with stakeholders, communities, regulators, and other external parties, Jambo provides a single, secure platform to replace scattered spreadsheets and manual tracking.

Used widely across government and various industries, including infrastructure development, renewable energy, healthcare, and resource development, Jambo supports teams that must document every communication, understand key relationships, demonstrate project progress, and meet rigorous consultation or regulatory requirements. By consolidating all engagement and consultation data in one place, users gain a complete and auditable record of communications, issues, and commitments throughout the project lifecycle.

Jambo's intuitive interface and fast data entry tools make it easy to log emails, meetings, phone calls, and other activities, ensuring every touchpoint is captured. Teams can prioritize issues and commitments, assign tasks, monitor follow-up actions, and track trends to reduce risks and strengthen relationships.

Built-in reporting and analytics allow users to quickly create project updates or generate detailed regulatory reports, eliminating the need for manual compilation. With security features trusted by leading organizations and government agencies, Jambo ensures data is stored safely, consistently, and accessibly.

Overall, Jambo streamlines engagement and consultation management, improves collaboration, and equips teams with the clarity and accountability needed to build strong stakeholder relationships.

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Pricing

Pricing Starts At:
$995 per month
Pricing Information:
Jambo offers two subscription types:
Jambo Professional: Starts at $995 per month.
Jambo Enterprise: Contact Jambo for a custom quote. (This subscription includes more features and advanced security features.)
Free Trial:
Yes

Integrations

API:
Yes, Jambo has an API
View Integrations

Reviews - 7 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
Jambo™
Year Founded:
2018
Headquarters:
Canada
Website:
www.jambo.cloud
Update This Listing

Media

Play Video Jambo Project Dashboard Jambo Contact Profile Jambo Communication Record Jambo Issue Management Timeline Jambo Task Management
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Online Support

Jambo Features and Options

Stakeholder Relationship Management Software

Community Investment Tracking
Stakeholder Assessment
Stakeholder Commitments Management
Stakeholder Complaint Management
Stakeholder Consultation Tracking
Stakeholder Engagement
Stakeholder Grievance Management
Stakeholder Information Management
Stakeholder Issues Management
Stakeholder Mapping

Jambo User Reviews

Write a Review
  • Name: Keli J.
    Job Title: Senior Manager of Engineering
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great SRM

    Date: Feb 26 2026

    Summary: This software is a great tool that has some excellent MS365 integrations, which make daily use easy.

    Positive: Accessible, easy to use and has excellent customer support. Jambo does a great job of making communication tracking and reporting on annual records simple.

    Negative: Depending on which industry you are in the basic project board setup may not be ideal for your SRM tracking. However, Jambo is always open to feedback and is interested in improving the experience for all its customers/users.

    Read More...
    Jambo Company Response
    Edited: Apr 15 2026
    Thank you so much for the kind words. We're thrilled that Jambo has made communication tracking and reporting easier for your team. We really appreciate your note about the project board setup (Project Dashboards). Our new Custom Dashboards, which come as part of the Jambo Insights pack, help organizations decide which information they want to track, making them better suited for the other industries you mentioned. We're always looking to make Jambo work better across different industries, and your feedback goes directly into those conversations. Thanks for being such a valued long-term user!
  • Name: Jordan H.
    Job Title: Science and Natural History Coordinator
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Streamlining our communications

    Date: Feb 26 2026

    Summary: We really appreciate the customer service and the new features that are being added. We hope additional features continue to be added that will streamline our communications even more in the future.

    Positive: Jambo is easy to use and helps us detail a wide variety of communications across our organization's teams.

    Negative: Our organization has a few needs around how our communications are structured that we're hoping to work with Jambo to improve in the future.

    Read More...
    Jambo Company Response
    Edited: Apr 15 2026
    Thank you, we love hearing that Jambo is helping your team manage a wide variety of communications. We're looking forward to working with you on those structural improvements to communications. Your input is invaluable as we continue building out features. We're excited to keep growing with you!
  • Name: Chris M.
    Job Title: Engagement Specialist
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use!

    Date: Jan 06 2026

    Summary: My overall experience has been great! I look forward to exploring the software to fully understanding Jambo's capabilities!

    Positive: I like that the software automatically captures important information from an engagement, which makes reporting seamless and easy! Our organization was well supported by the Jambo team, who were available to answer questions and train our team in it's use.

    Negative: The AI features are still in development. Summarizing information is important, but often summaries miss important context.

    Read More...
    Jambo Company Response
    Date: Apr 15 2026
    Thank you for the great review. We're delighted to hear that onboarding went smoothly and that the automatic capture and reporting features are working well for your team. You're absolutely right that our AI tools are still evolving. We're actively developing new capabilities, but we're taking the time to ensure everything we release is secure, reliable, and genuinely useful, rather than rushing features to market. We now offer AI Summarize and AI Sentiment, and AI Auto-Tagging is just around the corner. This upcoming feature uses advanced AI models to understand context and tag records in a more human-like, intuitive way, moving beyond rigid, rule-based systems. We're excited for you to continue discovering what Jambo can do!
  • Name: A L.
    Job Title: Forestry Worker
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Happy with Jambo!

    Date: Aug 21 2025

    Summary: My overall experience with Jambo has been that it is easy to use and well laid out. I have never had any issues.

    Positive: -Easy to use
    -Intuitive set up for entering information
    -Application is visually appealing
    -Easy to delete entries/make changes if needed

    Negative: -There is some potential for redundancy/missed information with there being options for concerns, commitments and tasks when adding a new communication. It would be nice if commitments/tasks could be linked to specific concerns.

    Read More...
    Jambo Company Response
    Date: Apr 15 2026
    Thank you for the kind words and for taking the time to share feedback! We're glad Jambo has been easy and intuitive to use. We want you to know that commitments and tasks can actually be linked to specific concerns within a communication record. If this isn't working as expected, please don't hesitate to reach out to our customer success team; we'd be happy to walk you through it. We're always looking for ways to improve the experience, and your input helps make that happen.
  • Name: Anonymous (Verified)
    Job Title: Senior Executive Administrative Assistant
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Product

    Date: Jul 24 2024

    Summary: It has been a great tool for our organization and I'm glad that we implemented its use. It keeps us organized and improves efficiencies.

    Positive: The simplicity of using the software. I love the fast ways that I can update communications records and my team members can see the records to prevent the back and forth of getting details from me.

    Negative: The sso-login, I wish it could just save my account details and sign me in automatically, or keep my signed in. Although it's still fast, I'm so used to NOT having to sign into every single website now.

    Read More...
    Jambo Company Response
    Date: Apr 15 2026
    Thank you for the wonderful feedback! We're so pleased to hear that Jambo is helping reduce the back-and-forth when gathering information. We hear you on the SSO login experience, and we'll be sure to share your feedback with our team. In some cases, how often you're prompted to sign in depends on your organization's security settings, so it may be worth checking with your IT team to see if session duration or "keep me signed in" options can be adjusted. So glad you made the switch to Jambo. We're excited to keep improving your experience!
  • Name: Anonymous (Verified)
    Job Title: Administration
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Jambo is amazing!

    Date: Apr 01 2024

    Summary: It really is such a better tool than the one we had before, with so many options and opportunities to keep our data base up to date, and to track issues, meetings, events, etc. It is so interactive and easy to use - it is a GAME CHANGER!

    Positive: Ease of use. How records can be connected. How issues can be tracked and monitored. How we can assign tasks for completion by others. How interactive and easy it is to use. How reports are easy to pull, and the list goes on.

    Negative: I don't really find anything about the product I don't like - its just learning new things if I haven't used them before, but thats easy to do :)

    Read More...
    Jambo Company Response
    Date: Apr 15 2026
    Wow, thank you so much. This review truly made our day at Jambo HQ! We love hearing that Jambo SRM has been such a game-changer for your team. We're continuously adding new features and tools to help simplify and improve stakeholder and community engagement, and we hope you'll love what's coming next just as much. Thank you for being such an enthusiastic Jambo champion!
  • Name: Anonymous (Verified)
    Job Title: Communications Officer
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Straightforward System with Gaps in Key Stakeholder Features

    Edited: Apr 08 2026

    Summary: The team has been a pleasure to work with and the platform is suitable for organisations that only require the fundamentals. However, for longer term or more complex projects, there are more comprehensive stakeholder management solutions available that offer a wider range of integrated features.

    Positive: The platform is straightforward to navigate and the team in Canada has been pleasant and supportive when assistance has been needed. There is sometimes a slight delay in responsiveness due to the difference in working hours, but overall the experience has been positive and I expect the system will continue to develop over time.

    Negative: There are several important features that we would normally expect from a stakeholder management system that are not currently available. The absence of stakeholder mapping is a noticeable gap, and we have had to run consultation surveys and manage responses outside the platform. The reliance on connecting external communication tools rather than having these functions built into the system also limits efficiency and feels like a missed opportunity.

    Read More...
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