Dialpad Connect
Dialpad Connect is a comprehensive AI-driven communication platform that unites voice, video, and messaging channels to improve both internal teamwork and customer engagement. The platform provides smart features such as live call transcription, voicemail transcription, AI-powered call recaps, and recommended next steps, allowing users to be fully present in conversations without missing key details. It offers deep integration with leading business applications including Salesforce, Microsoft Teams, Zendesk, and Google Workspace, creating a seamless experience across tools. Built on a resilient dual-cloud architecture, Dialpad ensures enterprise-level performance with 24/7 support, disaster recovery, and a 100% uptime service level agreement. Privacy and security are foundational, with certifications like GDPR, HIPAA, ISO, and SOC 2 safeguarding user data. Dialpad Connect supports a broad range of business sizes, from small teams to large enterprises, enabling better communication and faster decision-making. Its AI capabilities also include live coaching for agents during calls and detailed analytics to improve customer satisfaction. This platform empowers businesses to transform every conversation into a valuable opportunity.
Learn more
Digital WarRoom
DWR eDiscovery allows legal professionals to review, process, and produce documents that could be relevant to litigation.
Our Software and hosted Subscriptions offers a wide range of document review tools, including AI search, keyword search, keyword highlight, metadata filtering and marking documents. It also has privilege log, redactions and analysis tools to help users better understand their document corpus. These features can all be done by the user themselves, so they can do the standard eDiscovery tasks without consulting.
DWR eDiscovery offers subscriptions to both hosted and on-prem eDiscovery. DWR Pro desktop software can be downloaded to your computer or server. DWR Pro costs $1995per concurrent use license/year. Cloud subscriptions are charged per-GB for hosting and there are no hidden fees. The entry-level Single Matter subscription costs $10/GB/Month and has a minimum of $250 per month. Private clouds allow multiple matters and multiple users for no more than $4/GB/month moving quickly to $1/GB/month.
Learn more
Soutron
We are a cloud-based Library, Archive, and Information Management Solutions provider specializing in managing transformation.
Soutron partners worldwide with special libraries and information centers to help them transition from analog to digital technologies using innovative, fast, flexible, and easy-to-use methods.
See our site, soutron.com for details and to request an online demonstration today!
Learn more
Eloquent Archives
Eloquent Archives provides archivists with the tools needed to create a comprehensive database of both legal and historical materials, whether they are in physical or digital form, and share them online for public access, all while smoothly managing workflows from the initial accessioning to handling requests. This versatile archives management solution is mobile-friendly and compatible with various browsers, offering a robust set of features that not only facilitate the swift publication of captivating collections but also enable the promotion of materials related to ongoing and upcoming events to engage the public—transforming archives into a vibrant resource. By efficiently processing a backlog of accessions, adhering to professional standards for material descriptions, and accommodating all types of digital assets, it empowers organizations to handle and oversee research requests effectively, track and retrieve items from storage, and integrate a public access portal seamlessly into their official website to enhance community engagement. As a result, Eloquent Archives not only streamlines archival processes but also fosters a greater connection between the archives and the community they serve.
Learn more
