Alternatives to Humanize IT

Guardz is the unified cybersecurity platform purpose-built for MSPs. We consolidate the essential security controls, including identities, endpoints, email, awareness, and more, into one AI-native framework designed for operational efficiency. Our identity-centric approach connects the dots across vectors, reducing the gaps that siloed tools leave behind so MSPs can respond to user risk in real time. With 24/7 AI + human-led MDR, Guardz utilizes agentic AI to triage at machine speed while expert analysts validate, mitigate, and guide response, giving MSPs scalable protection without adding headcount.

Cloverleaf is an AI-powered coaching platform that turns assessment data, HRIS events, and calendar context into proactive, personalized coaching delivered in Slack, Microsoft Teams, Workday, and email. Cloverleaf is built on trusted behavioral assessments including DISC, CliftonStrengths, and Insights Discovery — with over 10 validated assessments available in one platform. On average, customers reduce assessment spend by 32% while gaining continuous AI-powered coaching from that data. Coaching is tailored to the individual and the specific people they're working with and the context of the moment. Before a difficult 1:1, a cross-functional standup, or a performance review, coaching arrives specific to that meeting, those people, and that interaction. Employees don't need to log into another system or think about what to ask. Cloverleaf anticipates what will be most helpful and delivers it in real time. Organizations align coaching to their own leadership frameworks and competency models, ensuring development reinforces their standards. HRIS integration triggers coaching automatically during promotions, manager changes, team transitions, and performance cycle milestones. First-time managers receive coaching on delegation, feedback, and team dynamics for their specific new team from day one. Talent and HR leaders get visibility into coaching engagement, capability reinforcement, and development trends by team, department, or organization. Development is measured by behaviors being practiced, not just courses completed. Cloverleaf is SOC 2 Type II compliant, GDPR-aligned, and ISO 27001 certified. Trusted by 45,000+ teams across organizations to strengthen manager effectiveness, engagement, and retention. 86% of users report improved team performance.

UNIFIED vCIO MANAGEMENT PLATFORM. Simplify Technology Business Reviews by integrating vCIO functions, technology alignment strategies, and network documentation into a single platform. Document. Capture your clients' network information within our comprehensive documentation system. Review. Conduct Technology Audits using pre-built templates for efficiency. Present. Share the findings and grant clients access to their personalized QBR dashboard. Features Highlights. Access all necessary tools within one user-friendly solution. vCIO Dashboard. A unified interface offers quick insights into critical aspects of clients' network and security operations. Consolidate data from various sources into an intuitive dashboard. Provide clients with limited access to the information that matters most to them. Technology & Security Review Frameworks. Utilize straightforward QBR frameworks. Benefit from ready-to-use QBR templates that adhere to industry standards such as NIST CSF, ISO27001, PCI, HIPAA, and more. Additionally, our platform ensures that both accountability and transparency are maintained throughout the review process.

Manage your clients' IT infrastructure. Don't settle. ConnectWise RMM, a ConnectWise software solution that provides proactive tools as well as NOC services, will exceed your clients' expectations. Smart patching is more important than ever as the number of vulnerabilities is increasing every year. We automatically test and deploy patches when possible and limit harmful patches. Clients are protected while you spend less time managing endpoints, and more time growing your company. It is difficult to find, afford and retain high-quality talent. 81% of IT leaders believe it's difficult to find the right talent. Add ConnectWise RMM and NOC services to get the expertise and problem solving you need to be the advisor your clients require--without increasing headcount.

Lifecycle Insights by ScalePad serves as a cloud-based platform designed specifically for managed service providers (MSPs) to enhance client engagement through vCIO services and quarterly business reviews. This platform seamlessly integrates with various tools such as PSAs, RMMs, and hardware vendors, automating the aggregation of essential data related to assets, contracts, users, and security awareness into one central hub. It features a collection of templated risk assessments, interactive generators for QBR and budget reports, as well as tools for contract management and meeting organization, alongside a customizable assessment builder. Utilizing a proprietary digital maturity index and forecasting capabilities, it effectively identifies technology risks and estimates total cost of ownership, facilitating the transformation of insights into actionable initiatives complete with roadmaps and scorecards. Furthermore, additional integrations such as Crewhu CSAT/NPS feedback and INFIMA security training enhance the reporting process by incorporating client satisfaction and security metrics directly into the analyses. By consolidating various functionalities, Lifecycle Insights ensures that MSPs can deliver comprehensive and insightful reports to their clients.

vCIO Hero is an innovative virtual CIO platform specifically designed for managed service providers (MSPs) that prioritizes quarterly business reviews (QBR) by enhancing strategy evaluations with advanced ICT audit tools, traffic-light risk assessments, and structured recommendations categorized as “Good/Better/Best” through a user-friendly visual solution builder. The platform features critical components such as an ICT overview, detailed audits with commentary, multi-option recommendation modules, and a Kanban-style roadmap to facilitate strategic planning. It seamlessly integrates with PSA and RMM tools to synchronize data and offers branded client portals to ensure transparency during quarterly business reviews. Distinctively, vCIO Hero not only emphasizes compliance reporting but also focuses on boosting sales conversion, enabling MSPs to simplify complex technology stacks, cut down on expenses, and accelerate decision-making through established sales psychology principles. Additionally, it is available as a standalone product or within Invarosoft’s Stack Saver bundles, making it a viable alternative to individual tools like ScalePad Lifecycle Insights and vCIO ToolBox. With its comprehensive features, vCIO Hero is positioned to significantly enhance the efficiency and effectiveness of MSPs in managing their clients' IT needs.

Cynomi's AI-driven automated vCISO platform is leveraged by MSSPs, MSPs, and consulting firms to consistently evaluate their clients' cybersecurity measures, formulate strategic remediation approaches, and implement them effectively to mitigate risks. As small to medium-sized businesses and mid-market organizations increasingly require proactive cyber resilience and persistent vCISO services for evaluating their security postures and improving compliance readiness, the demand for such services continues to rise. However, many managed service providers and consulting firms face challenges due to their limited resources and expertise when it comes to delivering comprehensive virtual CISO services. Cynomi addresses this gap by empowering its partners to deliver scalable vCISO services without the need to expand their current resources. With Cynomi’s platform, which is informed by the knowledge of top-tier CISOs, users can access automated risk and compliance evaluations, receive customized policy generation, and obtain actionable remediation plans complete with prioritized tasks, task management features, progress monitoring, and reports tailored for clients. This innovative solution not only streamlines the provision of security services but also allows firms to enhance their offerings and better serve their clientele.

Introducing a robust MSP IT Roadmap application specifically designed for vCIOs that enables the creation of precise 5-Year IT Roadmap plans for clients quickly and efficiently, leveraging real-time updates on warranty details, purchase dates, and end-of-life timelines. This tool enhances project planning, facilitates agreement modifications, and streamlines asset replacement processes while ensuring warranties are thoroughly tracked. Users can prepare quarterly reports for QBRs in significantly less time, allowing for proactive client budgeting with reliable forecasts for cloud services, hardware, software, and other IT solutions. Additionally, the app generates customizable reports, budgets, and summaries that can be tailored with distinct branding options such as colors and logos for a professional touch. To further enhance user experience, the application includes comprehensive help features that provide ease of navigation and continuous support, ensuring that vCIOs can deliver exceptional service to their clients. With these capabilities, the app not only simplifies the management of IT assets but also empowers clients to make informed decisions about their IT investments.

Coaching Portal Software for Fitness & Nutrition Coaches All-in-one software for fitness professionals. Meal plans, auto-periodization, white-label branding, and client management in one place. CoachingPortal was built to solve a practical problem we kept seeing in coaching businesses: high-quality coaches were spending too much of their week on admin work. Program edits, check-in processing, meal planning, client communication, and progress reporting were often spread across multiple tools. That stack created friction for coaches and confusion for clients. We designed CoachingPortal as one operational system for modern online coaching. The focus is straightforward: reduce repetitive workload for coaches while improving client delivery quality. Instead of chasing vanity features, we prioritize workflows that make day-to-day execution faster and more reliable. That includes program delivery, nutrition support, accountability systems, communication, and reporting. We run the product with a long-term mindset and a high bar for reliability. Coaches trust this platform with business-critical operations, so stability, data integrity, and transparent product decisions are core priorities. coachingportal.io

ScalePad Cognition360 revolutionizes the ticket data from ConnectWise PSA into insightful and predictive business intelligence tailored for managed service providers. It features an extensive array of over 130 interactive reports and benchmarks that reveal underlying insights related to profitability, technician productivity, ticket trends, project outcomes, agreement renewals, and various other aspects. By utilizing a specialized data warehouse for reporting, Cognition360 effectively reduces the load on production systems, facilitating both historical trend examination and "what-if" scenarios. The incorporation of advanced machine learning and AI technology enhances predictive analytics, empowering MSP executives and virtual CIOs to pinpoint capacity issues, uncover hidden cost factors, assess client profitability, and identify operational hurdles, which can lead to a boost in profitability of 10–15%. Furthermore, for users of ConnectWise Manage, the integration process is straightforward, necessitating minimal setup and capitalizing on existing Power BI licenses for easy report visualization and interpretation. This innovative approach not only streamlines reporting but also provides actionable insights that can drive strategic business decisions.

Transform your coaching enterprise with a platform designed to deliver tangible results. Clarityflow revolutionizes client communication, enabling you to effortlessly create, market, and expand your coaching programs. The foundation of a thriving coaching business lies in fostering quality relationships. With Clarityflow, you can cultivate and enhance these connections through an extensive array of asynchronous communication tools, tailored for the needs of contemporary coaching practices. Establish a coaching business powered by relationships on a state-of-the-art platform, whether you are embarking on your journey or already managing an engaged community. Clarityflow’s robust features will streamline your operations, allowing you to devote your attention to what truly matters. Exchange video, voice, or text messages in organized, asynchronous chats with your clients—it's as simple as sharing a link, recording your message, and sending it off. There's no need for every discussion to occur in real-time; asynchronous coaching gives you the flexibility to engage at your convenience. Additionally, you can offer personalized and group coaching programs that include seamless client onboarding experiences, enhancing the overall effectiveness of your coaching strategy. Embrace the future of coaching with tools that empower both you and your clients for success.

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides––and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead.

Assistant Coach is an innovative platform that utilizes artificial intelligence to streamline client management for online fitness and nutrition coaches. This advanced tool tackles one of the most labor-intensive aspects of coaching—assessing weekly client updates. Clients can easily upload progress images, body metrics, exercise logs, and lifestyle information via tailored forms. The AI efficiently identifies trends from these submissions, evaluates progress photos for visible improvements, creates customized coaching feedback, and highlights clients who require immediate attention. As a result, coaches receive a prioritized dashboard rather than being overwhelmed by unprocessed submissions. Among its features are a meal planning tool, a workout program creator with an extensive exercise library, goal tracking capabilities, coach notes, and a specialized client portal. This platform was developed by a former Google engineer who is also a certified fitness coach, ensuring both technical excellence and a deep understanding of coaching needs. Additionally, its user-friendly interface allows coaches to focus more on their clients and less on administrative tasks.

MSP Dark Intel stands out as a purpose-built dark web monitoring solution tailored exclusively for managed service providers, empowering them to protect their clients while turning cybersecurity into a profitable revenue stream. The platform continuously scans over 500 billion breached records, offering real-time alerts on compromised credentials and comprehensive breach intelligence across 200+ types of personally identifiable information (PII). Its centralized dashboard enables MSPs to manage multiple clients effectively, while integrations with ConnectWise, Autotask, Microsoft 365, Slack, and Teams streamline workflows without disruption. MSPs benefit from unlimited scanning capabilities and prospecting tools that help grow their customer base by leveraging actionable breach data. The platform’s flexible month-to-month billing and lack of contracts reduce risk and operational overhead. With a strong focus on profitability, MSP Dark Intel supports high-margin services with average MSP revenues reaching $8,500 per month. Real human support and guided onboarding ensure a smooth setup experience. This tool also increases client loyalty by offering ongoing protection that addresses evolving cyber threats.

Show your clients what a modern MSP looks like. One white-labeled client portal that is powered with automation can provide Ticketing and Service Catalog, Reporting as well as Client Training and Client Communication. Fully integrated with Office 365 and ConnectWise, Autotask Syncro, Syncro, or BMS. All client touch points can be managed from one secure and integrated platform. You can create a seamless client experience, from ticketing to account administration. Your service catalog should be displayed to make it easy for clients to use and buy from your MSP. Clients' information and your information to fix it are often different. CloudRadial offers fully customizable intake questions and ticket triaging. To get the information you need and get it to where it is needed. You must give your client a reason to use the client portal to request services from you.

Boon is a leadership development company that makes coaching accessible, measurable, and scalable for enterprise organizations. Four products serve every level of the org: - SCALE brings 1:1 coaching to all employees through ICF-accredited coaches matched by industry and function. Employees get personalized development; managers get visibility into team growth without seeing confidential session content. - GROW develops managers through cohort-based programs that combine group coaching with peer learning. Participants build skills alongside colleagues facing similar challenges, creating networks that outlast the program. - EXEC provides strategic executive coaching for senior leaders navigating complex organizational dynamics, transitions, and high-stakes decisions. - TOGETHER runs team workshops that build shared leadership language and skills, aligning teams around common frameworks. One platform, four products. Organizations can start with one offering and expand over time, or deploy the full suite from day one. Either way, everything connects: coaching insights inform workshop design, manager development reinforces individual coaching, and executive alignment shapes the whole program. What makes Boon different: - Usage-based pricing: Pay for coaching sessions employees actually attend, not unused licenses sitting on a shelf. Real-time ROI dashboards. HR leaders and executives see competency growth, engagement patterns, and program impact without compromising coach-client confidentiality. - Deep coaching bench: 500+ ICF-accredited coaches selected for industry expertise, functional background, and coaching specialty. Employees get matched to coaches who understand their context. - Trusted by 110+ enterprise organizations.

Vonvo is an innovative platform that leverages artificial intelligence to enhance the training and coaching of sales professionals, enabling them to boost their confidence, skills, and performance without jeopardizing actual leads. It offers users the opportunity to engage in various practice scenarios, including cold calls and objection management, utilizing AI characters that convincingly simulate real-world interactions. Additionally, the platform delivers immediate feedback, performance metrics, and comprehensive insights into conversations, allowing sales representatives to fine-tune their techniques and reduce their time to proficiency. By incorporating structured practice aligned with popular sales methodologies, Vonvo also provides features such as live coaching support during calls, automatic transcription, and in-depth analysis of discussions, as well as video role-play with avatars to enhance both verbal and non-verbal communication skills, ensuring a well-rounded development experience for sales teams. This multifaceted approach equips users with the tools necessary to excel in their sales careers.

ConnectSecure serves as a comprehensive SaaS platform for vulnerability and compliance management, specifically designed for managed-service providers to enhance client security, mitigate risks, and efficiently scale their security services for profitability. This platform conducts ongoing vulnerability evaluations and asset identification across a range of environments including networks, servers, endpoints, cloud services, web applications, and external infrastructures; it supports both agent-based and lightweight scanning methods as well as external attack-surface assessments. By pinpointing open ports, configuration errors, outdated software, exposed systems, risks associated with cloud environments, and vulnerabilities in web applications, it tracks over 230,000 known CVEs that are updated daily from various public databases. Additionally, ConnectSecure automates the patching process for numerous applications, provides compliance management tools that align with prominent frameworks such as GDPR, HIPAA, PCI DSS, CIS, NIST, and ISO, and ensures continuous monitoring across cloud, on-premises, and hybrid systems. This holistic approach not only enhances security posture but also facilitates easier adherence to industry regulations.

HappySat is a feedback collection platform designed specifically for Managed Service Providers (MSPs), effectively simplifying the process of conducting both Customer Satisfaction (CSAT) and Net Promoter Score (NPS) surveys through seamless integration with Professional Services Automation (PSA) tools. The system utilizes a four-smiley-face scale to gather client feedback for everyday tasks, projects, and onboarding processes, while NPS surveys assess overall client satisfaction levels. With real-time reporting and notifications, MSPs can easily celebrate achievements and quickly respond to any negative feedback received. The platform features an embedded survey option that integrates smoothly with leading PSA systems like ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, ensuring a rapid setup process and centralizing feedback management within current workflows. HappySat can be employed either as a standalone solution or as part of Invarosoft’s Stack Saver bundles, providing a comprehensive tool for collecting and analyzing client feedback in one convenient platform. Furthermore, this versatility enhances the ability of MSPs to improve their services continually based on the insights gained from client responses.

Accelo is a beloved tool among professional service firms globally, designed to effectively manage client projects and enhance profitability. This comprehensive cloud-based platform encompasses every facet of client work, from initial prospecting to final payment, covering areas such as sales, project management, ticketing, retainers, timesheets, and resource allocation, all accessible from any location. Focusing on both time efficiency and financial management, this client work management system provides an integrated view of the latest business metrics and financial health. By centralizing client interactions, activities, and tasks within a single interface, users can effortlessly track progress without the need for constant status inquiries. Accelo optimizes workflows and boosts productivity across teams, fostering improved visibility and collaboration that empower leaders to effectively manage their businesses while allowing professionals to concentrate on their most critical tasks. Moreover, with the aid of robust automation features, managers can easily ensure that projects are completed on schedule and within budget, enhancing overall operational effectiveness. This makes Accelo an invaluable asset for any service-oriented organization looking to thrive in a competitive environment.

Highlight empowers you to showcase your worth while honing in on insights that foster genuine connections. By facilitating valuable insights, you can cultivate strong relationships, as customers desire to have you as a reliable team member. This platform ensures that communication is rich in information and promotes transparency, catering to the needs of both you and your clients. By enhancing how customers interact with you and their own networks, you provide timely insights that create a unique experience, focusing on achieving results over mere transactions. By contributing value throughout each stage of the engagement process, you enhance the significance of your service. Remaining visible to customers, you can deliver impactful experiences and tangible outcomes that drive growth. Designed specifically for the success of service providers, Highlight fosters trust and transparency through effective communication and insights. With customized interfaces for sales teams, service managers, and clients, everyone has access to the essential information needed for informed decision-making, ensuring a seamless collaborative experience for all parties involved. This interconnected approach not only elevates customer satisfaction but also enhances overall business performance.

audIT is a software-as-a-service platform designed for managed service providers (MSPs) to effortlessly produce compelling, visually appealing, and straightforward sales presentations that effectively close more high-value IT contracts with minimal resistance to pricing. Users of audIT are able to set higher fees and enhance their income through additional sales and cross-selling opportunities. The tool enables the creation of professional-grade sales presentations in less than an hour, which has led thousands of MSPs globally to leverage audIT for boosting their sales, increasing monthly recurring revenue (MRR), and expanding their businesses similarly. By utilizing audIT, you can elevate your MRR as it allows you to present comprehensive solutions at premium rates, assured that clients will agree without any objections regarding price. Additionally, audIT reveals untapped MRR potential through seamless upgrades during business evaluation sessions, ensuring clients accept necessary enhancements for their protection. This innovative platform streamlines the process of crafting straightforward and emotionally engaging sales presentations, saving you valuable time and effort, while also empowering you to focus on building strong client relationships.

Discover a comprehensive solution for endpoint management, fortified security, and instantaneous insights with Endpoint Central MSP Cloud. Enhance your operational efficiency and provide exceptional service to your clients with this all-in-one platform. Onboard clients effortlessly while deploying agents to enable rapid endpoint administration. Streamline patch management to maintain SLA compliance efficiently, thus guaranteeing client satisfaction. Effectively manage a diverse range of endpoints, from laptops and desktops to mobile devices. Enforce robust security protocols, including measures like geo-fencing and the ability to execute complete wipes for maximum protection. Safeguard client data privacy through careful data segregation and personalized technician logins for each client. Additionally, quickly resolve issues on remote client endpoints to ensure a seamless user experience. This multifaceted approach not only boosts productivity but also fosters stronger client relationships.

Alert Centric provides a comprehensive backup alert-reporting solution tailored for Managed Service Providers (MSPs), allowing them to consolidate alerts from various backup systems into a single, streamlined dashboard. This tool continuously oversees backups from multiple vendors and locations, identifies any failures, and sends real-time, customizable alerts to technicians, which helps minimize human errors and significantly reduces the time required for backup verification. By collecting alerts through email or integrations, it prioritizes them according to their severity, correlates related incidents, and escalates problems as necessary. Additionally, automated workflows can initiate actions such as restarting services or blocking IP addresses, while also producing reports and visual insights into backup conditions, trends, and metrics for resolution. Engineered for swift deployment, Alert Centric seamlessly connects with PSA tools and accommodates all leading backup vendors, empowering MSPs to maintain full assurance in the health of their clients' backups through proactive management and efficient monitoring. The platform stands out not only for its functionality but also for its user-friendly interface that enhances the overall experience for technicians.

IT resellers, such as VARs and MSPs, face the very complex process of quoting, renewing and tracking IT assets. From slow systems, disjointed workflows and missing fields, bad software often slows down teams and impacts profitability. Owlytica solves this challenge by offering quoting, renewal management and IT asset management in one unified platform, enabling the reseller to sell faster, offer self-service portals and most importantly use the asset data generated by quotes, renewals and customers to upsell and cross-sell more products and services. The key features of Owlytica include Quoting, Contracts, Renewals, Asset Management, Portal, and Ticketing. These are designed to reduce manual work, helping IT resellers focus on what they do best: selling. With Owlytica, capturing more renewals and finding new sales opportunities becomes much easier, boosting profitability and morale. Owlytica easily connects with existing distribution, CRM, and financial systems through its API, making it a versatile tool for growing your IT reselling business.To learn more about Owlytica and schedule a consultation, please visit owlytica.com.

Experience-enhancing software tailored for Managed Service Providers (MSPs) and IT teams is here to elevate your customer satisfaction, efficiency, security, and communication. By integrating your professional services automation (PSA) or IT service management (ITSM) tools with features like applications, bots, forms, approval workflows, sentiment analysis, push notifications, and a client portal, you can customize each app for individual clients, thereby boosting customer satisfaction and net promoter scores (NPS). Customers appreciate having all their needs met in one accessible interface. With ITSupportBot™, you can potentially decrease support tickets by as much as 10%, utilizing our integrated 'Self-Service Bot' to minimize unnecessary inquiries and our 'Smart Engineer Bot' to ensure engineers receive accurate ticket information on the first attempt. This leads to reduced administrative burdens and increased job satisfaction for engineers. Gain a compelling unique selling advantage that empowers you to deliver exceptional experiences, outshine competitors, and secure more monthly recurring revenue (MRR) contracts. Delivering such tailored solutions not only enhances productivity but also fosters long-lasting client relationships.

Thread is the no-code AI Service Desk built specifically for Managed Service Providers (MSPs) who want to modernize operations without adding overhead. It combines conversational AI, triage automation, and unified chat tools into a single platform that connects seamlessly with your PSA systems like ConnectWise, Halo, and Autotask. In just 30 minutes, MSPs can deploy AI agents that automatically handle intake, prioritize tickets, assign categories, and complete time entries. The result: technicians gain back valuable hours, with response times improving up to 5x and resolution times reduced by 78%. Thread’s intuitive inbox interface eliminates refreshes and syncs every ticket, conversation, and update across platforms like Teams, Slack, and Messenger. Its Planner view allows easy scheduling, thread management, and collaboration—all in real time. With agentic triage, you don’t just automate tickets—you deliver smarter, faster service experiences that scale with your business. Designed for modern MSPs, Thread is the ultimate operating system for high-performing service teams.

ELEVATE YOUR MSP WITH SyncMonkey. What is SyncMonkey? It is a secure, adaptable, and user-friendly documentation management platform crafted by industry professionals. The primary aim of SyncMonkey is to streamline the daily functions of your MSP. SITES & COMPANY DETAILS. This section serves as a centralized repository for all client locations, providing technicians with crucial information such as phone numbers, primary contacts, addresses, and websites. Enhance your MSP Clients' experience with the Client Portal. Designed for clients to view and manage their own credentials and documents, the Client Portal also enables administrative contacts to access all employee credentials and to update their payment information and invoices. Notifications. SyncMonkey diligently monitors all your existing software license agreements, employee birthdays, domains, and more, sending alerts when any item is nearing expiration. This functionality not only aids in keeping your company organized, but also ensures that you never miss important deadlines.

LVLUP is a comprehensive coaching platform and mobile application specifically designed for personal trainers, nutritionists, and health coaches, enabling users to create, manage, and expand their online programs effectively. The platform offers customizable subscription options, personalized workout regimens, and meal planning sourced from an extensive database of recipes and exercises, along with daily habit tracking and progress monitoring through metrics and photos. Coaches have the capability to develop reusable "Programs" tailored to individual clients, schedule push notifications, and monitor body measurements with the option to choose between metric or imperial units. Clients benefit from the ability to view their training and nutrition plans, log their workouts, and synchronize data with health applications such as Apple HealthKit or Google Fit. Everything operates through a centralized dashboard that streamlines client onboarding, visualizes progress, facilitates content sharing, and enables real-time communication, all accessible on both iOS and Android devices. Additionally, the platform fosters a supportive environment for both coaches and clients, enhancing their overall coaching experience.

OpManager MSP is a comprehensive monitoring and management tool from ManageEngine that allows service providers to monitor network devices for their clients. It has an easy-to use interface that streamlines management tasks and reduces workload. It also helps optimize the performance of client network devices. OpManager MSP provides network visualization capabilities to provide a consolidated view across multiple client networks. Resources can be saved by automating basic maintenance tasks and troubleshooting and by analyzing network performance. The new NCM Add-on in OpManager MSP enables managed service providers (MSPs) to efficiently manage network configurations and compliance, as well as identify firmware vulnerabilities, for improved security. This tool simplifies management of multi-client network and various components, eliminating the requirement for multiple tools.

Spiceworks can be your mission control for all networks you serve with a little knowledge. Spiceworks allows you collect network information from all client sites over secure HTTPS, then consolidate it and manage it all from a single location. After a quick set-up in Spiceworks, each client can have their own user portal to submit helpdesk tickets. All of them will be directed to your central Spiceworks installation. Each client will have their own Active Directory authentication to ensure security. You can also view all your open help tickets from one place, auto-assign tickets based on client, and create detailed reports. IT is always on the move! You can open, close, assign, or respond to help desk tickets from your mobile device with just a few text commands. You can now manage all client requests from anywhere, whether you are at work, lunch, or on the golf course.

Increase your sales. Streamline Your Costs. Differentiate your MSP. Your MSP can differentiate themselves by using ID Agent. ID Agent provides real-time dark-web search results that create urgency. It also provides sales and marketing-ready resources and coaching so you can make a profit in 30 days or less. Your customers are often only concerned with their network passwords being exposed. They don't think about the possibility of their usernames and passwords being stolen from third-party websites or applications. Three former CEOs of MSPs are on ID Agent's staff. This software provides actionable cybersecurity threat intelligence to Managed Service Providers around the world. We've been there, literally, and we know the challenges and obstacles you face and how to overcome them.

A single platform that enables the curation and sale of all-encompassing IT services. Assemble premium technology offerings equipped with seamless eCommerce, effective order management, and subscription billing solutions. The centralized MSP dashboard, combined with automated provisioning processes, can minimize your deployment times and expenses by as much as 90%. Enhance the customer experience and decrease the number of helpdesk inquiries with our user-friendly self-service dashboard tailored for non-technical users. Encapto’s easy-to-navigate self-service interface integrates various technologies to boost customer satisfaction, lessen support demands, foster customer loyalty, and create effortless upselling possibilities. Allow your customers to manage their own needs while you focus on growing your business. Create a personalized storefront featuring your product catalog, enabling customers to make their own orders. Streamlined order processes facilitate upselling and cross-selling of your offerings, additional features, and exclusive deals, ultimately leading to increased revenue and customer satisfaction.

Experience seamless video analysis that empowers every team member to contribute, at any time and place. Stay engaged with the game while fostering a cooperative environment aimed at enhancing overall performance. By sharing the workload, you can efficiently involve players in the analysis, allowing them to pinpoint significant moments that resonate with them, engage in group discussions, and hold one-on-one sessions with coaches. This inclusive approach to analysis cultivates well-informed coaches, more astute players, and improved behaviors on the field. Coach Logic plays an essential role in advancing both players and coaches as they work towards their next performance milestones. It instills professional habits within players, nurturing a culture centered on ongoing growth and learning. This framework enables coaches and players to participate in thoughtful discussions and collaborative problem-solving regarding crucial moments in the game. Additionally, Coach Logic provides a completely functional free trial that does not require any credit card information, allowing you to explore its capabilities without any commitment. By integrating this innovative tool, teams can unlock their full potential and drive continuous improvement.

Pagey is a user-friendly platform designed for individuals to construct personal websites, portfolios, and resumes without any coding knowledge, allowing users to create professional pages in just four straightforward steps: log into the easy-to-navigate dashboard, select from a regularly refreshed collection of pre-designed sections that showcase skills, experience, and projects, input your details, and publish with a single click. This service provides swift site development without the need for technical expertise, offers customizable subdomains, the ability to export your resume as a PDF or text file, and includes hosting, eliminating the hassle of managing your own infrastructure. The platform's array of tested templates guarantees an attractive design with minimal effort, while integrated AI features, like on-page assistants and upcoming tools for automatic content generation, aim to enhance the speed of producing new content. Additionally, Pagey consolidates all your portfolios, freelance endeavors, job searches, or personal projects into one unified location, making it easier to update and share while ensuring you have a recognizable and cohesive online identity. With its comprehensive approach, Pagey empowers users to effortlessly maintain their digital presence as they navigate their professional journeys.

Your business and its relationships with clients are constantly evolving. Without investing significant time in analyzing numbers to produce a static spreadsheet, it might be challenging to pinpoint specific areas where financial inefficiencies exist and where revenue opportunities are being missed. MSPCFO equips you with detailed insights, enabling you to determine which agreements, engineers, and clients contribute positively to your profits, and which ones may be diminishing your financial success month after month. Our advanced business intelligence platform offers over 50 real-time reports, granting you the capability to identify, assess, and monitor the factors influencing revenue growth and those that hinder profitability. The vital information required to enhance your revenue streams is embedded within your PSA; release it today. By utilizing MSPCFO, you can uncover the intricate data necessary to discern the profitability of your agreements and teams, ultimately allowing you to make informed decisions that will lead to increased earnings moving forward.

Datto Endpoint backup is designed to protect MSPs' clients' Windows servers (VMs), virtual machines (VMs), clouds instances, desktops and laptops against downtime and data losses. It is designed to maximize MSPs profits and allows for quick recovery of systems and data in the event of cyberattacks or downtime. MSPs and their clients should not be forced to spend a fortune on backing up every Windows endpoint, even though it is essential for any organization. You can now backup all Windows systems in primary data centres, at remote or dispersed locations, on VMs, any cloud, with remote employees or in offices. Datto had a vision for many years to create a world in which data loss and downtime were non-existent, and backup was a necessity and not a luxury. Datto Endpoint backup allows MSPs to offer reliable and cost-effective services for Windows endpoints. This ensures profitability for MSPs as well as affordability for their clients.

Ahsay Backup Software is designed for IT consulting companies, system integrators, managed service providers, and system integrators. It will allow you to offer your customers a secure, managed, cloud-hosted, and on-premises backup service and generate recurring income. The server-client architecture is the best solution. The server-side central management console (AhsayCBS) can be installed on your backup server or a cloud platform like Microsoft Azure. We can also provide a shared hosted CBS for you if you don't wish to host it. AhsayOBM is for backing up servers, databases, and Office 365 as an admin; AhsayACB is for backing up customers' computers. OBM backs up servers, databases, and virtual machines, as well as Microsoft 365 admin; ACB backs up files on desktops and laptops and individual users of Microsoft 365. Ahsay Mobile is for backing up iOS and Android mobile devices and is a two-factor authentication tool to protect AhsayCBS/AhsayOBM/AhsayACB from hackers.

telbee allows you to add voice messaging to your website or create standalone voice recorder URLs that can be shared via social media, podcasts, email, or QR code. Your customers, visitors, and community can communicate their thoughts whenever it suits them, then they can move on with their day. You can listen to or read their messages in 50+ languages in our team's inbox, your email client, or anywhere else via Zapier (coming soon). You can then continue the conversation by speaking - either you or the right person on your team - adding text and images, as well as links if necessary. You can customize your voice channels to suit your brand and usage needs. We make it easy to build human relationships and understanding, whether it's for sales growth and retention, providing support and gathering feedback, collecting information, coaching clients, or any other purpose where listening and relating person-to person is important.

Replicate your persona using AI tailored to your unique content and style, enhancing the connection with your audience while delivering exceptional value to your clients and empowering your team. By inputting thousands of words that capture your essence along with other essential training materials, we construct a vast repository of knowledge and skills. Coachvox AI has engineered an innovative training approach that fosters the most lifelike and engaging experience to date. Our dedicated AI engineers specialize in linguistic programming, crafting an authentic coaching voice, and continually refining your AI through constructive feedback loops. The models are designed to resonate with your character and specifications, ensuring a coaching experience that you can take pride in offering. Not only could this present significant benefits for your clients, team members, and audience through interactions with your AI counterpart, but it also opens up possibilities for monetization, whether as a standalone service or as an enhancement to your existing programs. Additionally, this innovative approach can significantly amplify your brand presence and amplify client satisfaction.

OpenFrame serves as an open-source IT and security solution designed specifically for managed service providers (MSPs) who are ready to stop allocating 30% of their revenue to third-party vendors. This platform integrates endpoint management, security monitoring, and automation, effectively replacing costly software such as ConnectWise, Kaseya, and Datto with proven free and open-source software (FOSS) options. It features AI assistants—Fae for end-users and Mingo for technicians—designed to automate repetitive tasks, thereby lowering labor expenses. The multi-tenant architecture allows for centralized management of all clients through a single interface. Noteworthy functionalities include cohesive endpoint management and security oversight, adaptable workflows enabled by a modular design, AI-driven automation for routine IT processes, and ongoing enhancements through community-led development. MSPs that implement OpenFrame often see a reduction in vendor payments by 20-35%, while their EBITDA can increase significantly from a range of 8-12% to as high as 50-60%. With its foundation built on reliable open-source tools that are already essential to critical global infrastructures, OpenFrame is positioned to empower MSPs to take control of their operations.

Group Coaching and HyperQ® can help you empower and foster your organization's leadership potential. We believe in the power and potential of unlocking human potential. This ripple effect can have a positive impact on everyone, from individuals to organizations to their homes and workplaces. Group coaching is more than a development opportunity. It's your organization’s superpower. At scale, reinforce your organization's priorities and goals. HumanQ is a marketplace that offers consistent Group Coaching at scale. Our products include Coaching Tracks as well as Drop-In Coaching Sessions. Each product follows a consistent and structured approach for facilitating individual, peer, and experiential learning that aligns with your organization's top priorities. Coaching Tracks and Drop In Coaching Sessions can be combined to enhance each other and create a culture of rapid learning, increased connection and impact.

As the leader in telecommunications billing software and tax compliance, we serve Telcos, MSPs, VoIP providers, WISPs, & CLECs. SBS has helped competitive telecom companies grow & maintain profitability since 1989. IntegriBill lets telecommunications companies with multiple carriers, products, and switch types produce one convergent invoice. We'll make sure your invoices are always in compliance with taxing authorities, including the assurance that your clients aren’t overpaying for telecom taxes. We handle: * Regulatory and Tax Calculation * Tax Exemption Tracking * Tax Mapping Assistance * 499 Reporting Assistance * Traffic Studies * Commission module (Flat rate, % Gross, or % Net) * Hosted Agent Portal * Collections Module * Integrated ACH/Credit Card processing * Hosted End User Portal * Quickbooks Online Integration * RESTful API * Call Detail Jurisdictionalization & Rating Most of our clients have been with us for 10+ yrs. It's thanks to our first-class team that we have high retention rate. Our development team spends at least a year in the operations department before settling into their coding duties. We ensure that our ops team has current knowledge of tax and compliance regulations.

Designed collaboratively with community input, Blue Lava’s platform for security program management empowers security leaders to assess, enhance, and convey the value of security to the business. This innovative solution assists CISOs and security executives in aligning cybersecurity risks, initiatives, and resources with their organization's strategic objectives. Its reporting capabilities are specifically crafted for effective communication with Boards and C-suite executives, highlighting the connection between security efforts and business functions, compliance with frameworks such as NIST-CSF, prioritization of projects based on risk, benchmarking against peers, and tracking progress towards established targets over time. By facilitating such alignment and transparency, Blue Lava not only strengthens security posture but also reinforces the critical role of security within the organizational framework.

NovaBACKUP Managed Backup is a secure, flexible, scalable centrally managed SaaS backup solution with cloud and local storage that you can offer your customers as a service. Supports Windows systems, Microsoft SQL, Exchange, and virtual machines. NovaBACKUP Managed Backup is account-based. This means that MSPs don't need to keep track of license keys. You can deploy quickly and manage all your clients from one interface. In addition, providers receive initial setup assistance and ongoing support from experts who understand each provider's environment.