Expo XT UC Analytics Description
Expo XT offers sophisticated UC Analytics that span multiple platforms and channels, enhancing communication efficiency. Whether it's addressing hunt groups, troubleshooting Auto Attendants and IVR, or analyzing user performance and agent metrics, Expo XT equips you with the critical insights necessary for making informed improvements to your voice calls, video meetings, and overall collaboration efforts. Built on Power BI, this tool seamlessly integrates with various systems including Webex Calling, Cisco UCM, UCCX, CUBE, Zoom, Teams, NICE CXone, among others. Moreover, it provides an economical pricing structure, starting at just 100 extensions, making it accessible for organizations of different sizes. With Expo XT, businesses can transform their communication strategies and drive better engagement outcomes.
Expo XT UC Analytics Alternatives
RingCentral RingEX
RingCentral RingEX, a powerful cloud-based telephone system, helps optimize your business communication. RingCentral RingEX provides enterprise-grade communication tools, including voice, fax and text, as well as BYOD (bring your own device) capability. This allows you to work wherever and however you choose. RingCentral RingEX's core features include auto-recording and conferencing as well as unlimited long-distance calling and local calls. RingCentral RingEX can be customized to suit your needs by configuring call management features such as call forwarding, message alerts and missed-call notifications.
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Dialpad Connect
Dialpad Connect is a comprehensive AI-driven communication platform that unites voice, video, and messaging channels to improve both internal teamwork and customer engagement. The platform provides smart features such as live call transcription, voicemail transcription, AI-powered call recaps, and recommended next steps, allowing users to be fully present in conversations without missing key details. It offers deep integration with leading business applications including Salesforce, Microsoft Teams, Zendesk, and Google Workspace, creating a seamless experience across tools. Built on a resilient dual-cloud architecture, Dialpad ensures enterprise-level performance with 24/7 support, disaster recovery, and a 100% uptime service level agreement. Privacy and security are foundational, with certifications like GDPR, HIPAA, ISO, and SOC 2 safeguarding user data. Dialpad Connect supports a broad range of business sizes, from small teams to large enterprises, enabling better communication and faster decision-making. Its AI capabilities also include live coaching for agents during calls and detailed analytics to improve customer satisfaction. This platform empowers businesses to transform every conversation into a valuable opportunity.
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Variphy
Variphy is the preferred analytics and management platform for Cisco Collaboration for over 1,500 public and private organizations, totaling more than 4 million phones in over 30 countries.
Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you.
Discover what’s possible with Variphy:
- Dashboards, UCCX Wallboards, & Widgets
- CUCM CDR Reporting & Call Analytics
- UCCX Reporting & Analytics
- Cisco CUBE CDR Reporting
- Variphy Cloud
- Remote Phone Control, Macros, & Broadcast
- Change Management & As-Built Reporting
- DN & DID Inventory Management
- Ninja Enhanced Consulting Services
We happily provide a fully functioning trial of Variphy Call Analytics. In as little as 20 minutes, you can be generating tailored reports on your CDR and CUCM data. Call Analytics can be installed on your preferred server and OS; or, to save some time, simply deploy our Linux OVA.
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Infinite Connect
All your business operations can be managed remotely from one platform. You can improve productivity and simplify communications with reliable voice and video, fax, messaging, conferencing, and fax in the cloud. Flexible, unified cloud communications and contact centre services for small and medium-sized businesses. You can customize your settings and capabilities to make your conference calls work as you wish. You can have up to 100 people on your conference call. Our VoIP phone system or hosted PBX replaces your traditional small business phone system. It uses your broadband connection to make communication easier. You can easily share your desktop and broadcast HD video to any size meeting, large or small, as well as teleconferencing. No downloads required. You can send and receive SMS and MMS text messages online. You can also manage internet faxing right from your dashboard. Infinite offers the most current VoIP phones that are fully configured and ready to use. You just need to turn on your phone and get started talking.
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Pricing
Free Trial:
Yes
Integrations
Company Details
Company:
Metropolis Technologies
Headquarters:
United States
Website:
www.metropolis.com
Media
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Product Details
Platforms
Web-Based
Windows
On-Premises
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Expo XT UC Analytics Features and Options
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