Crave Description

Each year, our platform sees one billion interactions with guests, and it is the responsibility of the Crave data team to transform this extensive data into practical insights for our clients. Data not only fuels our innovation efforts but also offers essential insights that help us comprehend guest preferences, enabling us to provide personalized service. To explore how our data capabilities can optimize your strategies for data and guest services, connect with team Crave. Our platform is designed to effectively meet the requirements of both large hotel chains and single properties, with the majority of its functionalities hosted on AWS. Developed specifically for the hospitality sector, the Crave platform is a proprietary system that has evolved over the years to enhance digital services offered to guests. Additionally, the platform boasts advanced security measures and adheres to stringent data regulations, including GDPR and various regional data laws, ensuring that client information remains safe and compliant. By choosing Crave, clients can leverage our expertise to improve their operational efficiency and guest satisfaction.

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Crave Reviews
Crave
Establishments utilizing Crave's customized in-app promotions have noted that their average order values are more than 15% higher than those without such promotions. Say goodbye to the tedious process of manually inputting orders across different platforms, as Crave integrates all information effortlessly with your point-of-sale system. Users of Crave have discovered that patrons participating in their loyalty initiatives tend to spend twice as much throughout their engagement compared to those who do not enroll. You can create customized push alerts and special offers to encourage repeat visits from your clientele. Additionally, customers can choose from various available time slots for a smooth ordering experience, while automated availability guarantees that nothing gets missed. Moreover, you have complete control over first-party customer data, allowing you to execute targeted marketing campaigns and gain valuable insights into consumer behavior. With these features, Crave not only enhances operational efficiency but also fosters stronger customer relationships.
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Company Details

Company:
Crave Interactive
Year Founded:
2009
Headquarters:
United Kingdom
Website:
craveinteractive.com

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Product Details

Platforms
Web-Based
Types of Training
Live Training (Online)
Customer Support
Online Support

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