Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Athena Security
Athena Security is a leading physical security technology company dedicated to a single, life-saving mission: to help save lives by automating the detection of concealed threats before they cause harm. Based in Austin, Texas and San Francisco CA. The company was founded by the veteran technology team behind Revel Systems—Michael Green, Lisa Falzone, and Chris Ciabarra—who transitioned their expertise in high-speed, cloud-based retail systems into the critical field of public safety.
Our Mission & Philosophy
Athena’s core philosophy is that "security is a shared responsibility." We believe that human security officers are most effective when they are supported by intelligent automation. By digitizing the screening process, we eliminate human fatigue and ensure that every individual who enters a facility is screened according to DHS Best Practices and federal safety standards.
The "Apple iPad is Simple" Advantage
We believe that life-saving technology should be powerful on the inside but simple on the outside. Athena Security utilizes Apple iPads as the primary user interface for all of our products. This "iPad-First" approach provides: Intuitive Operation: Minimal training is required for security staff; if you can use a smartphone, you can operate Athena.
Athena provides a unified platform where hardware and AI software work in tandem to create a "frictionless" security perimeter:
Apollo 500 Weapons Detection: A high-throughput walk-through system that screens up to 3,600 people per hour for firearms and explosives without requiring them to stop or empty their pockets.
AI-Assisted X-Ray Software: An intelligent layer for baggage scanners that automatically identifies weapons, 3D-printed gun parts, and drone components, featuring an Automatic Belt Stop.
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GroundStar
GroundStar, an innovative Airport Resource Management solution developed by INFORM Software, aims to enhance the efficiency of fixed airport infrastructure, including stands, gates, baggage belts, and check-in counters. The system empowers airports to strategically manage their capacity over various timeframes—short-, medium-, and long-term—by utilizing advanced optimization algorithms that take into account specific business regulations, preferences for stands and gates, and limitations related to infrastructure. Additionally, it facilitates complex what-if scenario modeling and provides real-time decision-making support, enabling resource managers to swiftly adapt to any unexpected changes or disruptions. By employing advanced machine-learning analytics alongside historical data insights, the software forecasts resource demand and assists in reducing bottlenecks, thus promoting a more strategic allocation of resources on operational days. Ultimately, this leads to improved punctuality and heightened satisfaction for both passengers and airlines, contributing to a more streamlined airport experience.
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Xovis
Xovis provides a robust range of solutions aimed at enhancing the movement of people in various settings. Their advanced technology combines 3D sensors with sophisticated software to deliver real-time insights into movement trends, allowing for the effective management of spaces such as airports, retail establishments, transit stations, and intelligent buildings. Within airports, the Passenger Flow Management System (PFMS) from Xovis meticulously monitors passengers' progress from the curb to the gate, offering critical metrics such as wait times and passenger counts. This information empowers airport management to oversee lines, pinpoint congestion points, and significantly improve the travel experience for passengers. In the retail sector, Xovis' offerings analyze customer movement and time spent in-store, providing valuable feedback that retailers can utilize to refine store designs and enhance customer satisfaction. Additionally, the system is capable of identifying group formations while excluding personnel from customer counts to guarantee the precision of the collected data, ensuring that businesses can make informed decisions based on accurate insights. Through these comprehensive solutions, Xovis supports organizations in creating more efficient and user-friendly environments.
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