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Description
IntuitiveStay™ serves as a comprehensive platform designed for gathering guest feedback and evaluating staff performance in various hospitality settings, including hotels, B&Bs, restaurants, pubs, bars, and Airbnb hosts.
GUEST FEEDBACK
By scanning a QR code, guests can evaluate their experience using the Guest Connection Score™ (GCS™), which assesses four key areas: Empathy, Resilience, Anticipation, and Recognition. Should the scores be unsatisfactory, an immediate alert is sent to management prior to the guest's departure, while positive feedback encourages guests to leave a public review.
OWNER DASHBOARD
The platform features real-time GCS™ data, a daily morning briefing, a staff leaderboard, and a Reputation Gap report that contrasts guest evaluations with staff self-assessments, all without the need for a PMS or a demonstration call.
SERVICE SIGNATURE
Staff members can build a verified performance passport based on actual guest feedback, which includes a shareable profile, a GCS™ certificate, tier advancements from Bronze to Platinum, and QR-verified credentials that employers can easily verify against a live database. This system not only enhances accountability but also fosters a culture of continuous improvement within hospitality teams.
Description
Experience a reduction in front desk inquiries by over 25%, cut brand quality audit costs by 56%, and eliminate long queues and excessive wait times. Witness a boost in your Net Promoter Score (NPS) exceeding 35%, while also elevating your Revenue Per Available Room (RevPAR). Achieve extraordinary guest engagement rates soaring from the standard 10% to an impressive 60% for those currently staying with you. Obtain real-time insights into guest issues, allowing you to address them in mere minutes instead of days. Enhance the guest experience by utilizing an ever-evolving, detailed guest profile that supports precise micro-segmentation and targeted marketing efforts. Drive in-house revenue through up-selling options, referrals to local attractions, partner promotions, and additional transactions during guests' stays. VenueLytics stands out as an all-encompassing AI platform specializing in guest experience and data analysis, significantly elevating your guest engagement and profitability. Additionally, collect valuable feedback from your guests and promptly engage with both in-stay and online reviews to maintain a positive relationship with your clientele.
API Access
Has API
API Access
Has API
Integrations
ASI PMS
Junos Traffic Vision
Pricing Details
$27.99
Free Trial
Free Version
Pricing Details
$79.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IntuitiveStay
Founded
2026
Country
United Kingdom
Website
www.intuitivestay.com
Vendor Details
Company Name
VenueLytics
Founded
2015
Country
United States
Website
www.venuelytics.ai/
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Venue Management
Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management
