Pega CRM Integrations

Identify the ideal buyers, gain valuable insights, and connect through tailored outreach efforts. Monitor significant changes in leads and companies while reaching out and engaging with potential clients. Utilize a search tool that helps pinpoint the best individuals and organizations, ensuring you connect with the most pertinent prospects. Quickly identify key personnel within your target accounts, benefiting from personalized suggestions designed for your specific needs. Effortlessly save your leads and accounts, logging your Sales Navigator activity to your CRM with just one click. Access crucial insights regarding your accounts and leads, including any job transitions that may occur. Efficiently categorize your leads and accounts using tags and take notes that can seamlessly synchronize with your CRM. Additionally, explore an expanded view of who has interacted with your profile over the past three months, enhancing your networking potential. This comprehensive approach not only streamlines your prospecting efforts but also maximizes your engagement with potential clients, leading to greater opportunities for success.

Software designed to assist in the creation and management of a team of intelligent sales robots is available. You can establish a squad of sales robots capable of sending emails, qualifying leads, and enhancing your sales pipeline significantly. Sales Innovator serves as a platform for businesses to assemble a fleet of AI-driven sales robots aimed at improving both outbound and inbound sales efforts. You have the ability to scale to an endless team of AI sales robots that can efficiently handle email communication and lead qualification, thus streamlining your sales process. These robots can serve as the initial point of contact for engaging with prospects who have recently shown interest online, including low-scoring leads and partner referrals. Additionally, they can follow up as the secondary contact after your sales representatives have made initial outreach attempts to highly interested prospects. Furthermore, these robots can initiate proactive communication with leads that have demonstrated interest in the past but have not been contacted for over 90 days, including those marked as closed or lost. The combination of these capabilities ensures that no potential lead is left unattended, maximizing opportunities for conversion.

For over two decades, Diabolocom has been transforming customer engagement with our cloud-native Contact Center as a Service (CCaaS) solution. Powered by proprietary generative AI, Diabolocom delivers advanced automation, improved reachability, and actionable insights tailored to today’s customer service and sales demands. Our AI Assistant enhances each interaction through real-time transcription, satisfaction analysis, and predictive next-best-action guidance. What makes Diabolocom unique is our combination of native AI for CX and full telecom functionality, creating a hyper-customized telephony experience. By automating repetitive processes, teams can redirect their focus to driving customer loyalty and revenue growth. Our solution integrates natively or via API with CRMs such as Salesforce, Oracle, and Microsoft Dynamics, ensuring complete visibility across every touchpoint. Leading brands like Mitsubishi Electric, Nikon, and Brinks rely on Diabolocom to deliver differentiated, AI-optimized customer experiences. With 97% faster post-call handling and a 12% reduction in churn, our platform drives efficiency and keeps teams agile.

HintEd makes it easy to quickly onboard new employees into digital platforms. It does this without the need for them to leave their workplaces. HintEd is a no-code tool. It includes plugins, standalone windows applications, and SDKs to create interactive in-app walksthroughs (hints popups, tooltips), for enterprise applications: desktop and web. Our services help companies reduce training costs by up to 2x, increase employee onboarding, and reduce support costs by 70%. HintEd replaces User handbooks, face to face training, and video guides. It is the ideal solution for SMBs as well as Enterprises looking to automate customer/software support and software training.

Mobile document capture paired with on-device text recognition is revolutionizing app functionality. The ABBYY Mobile Capture SDK provides seamless automatic data collection directly within your mobile applications, enabling instantaneous recognition and the ability to take photos of documents for processing either on the device or through back-end systems. This premium mobile onboarding feature streamlines the user experience, allowing customers to easily submit necessary documents for self-servicing, which can significantly enhance retention rates. By reducing the need for manual input in your mobile app, you can better meet user expectations and ensure a user-friendly experience. This solution is straightforward to integrate, featuring pre-built components that not only save development time but also ensure optimal quality in results. With outstanding accuracy in document processing and data capture, the system continuously learns and adapts, enhancing straight-through-processing rates over time. Furthermore, it automatically selects the highest-quality images for subsequent back-end processing, ensuring that all captured documents meet the highest standards. This innovative approach ultimately supports businesses in providing exceptional service to their customers.

A customer communications platform that allows businesses to communicate with their customers through personalized content across 6 channels and in more than 100 languages. These are our product features: 1. Print Design Studio 2. Email Design Studio 3. Studio for Short Message Design 4. Mass communication transaction system 5. Translation system 6. AI-driven copywriting for content generation 7. AI-driven image generation for communications 8. Integrations with business systems 9. Mailroom app to manage print jobs 10. Cloud storage for all content generated

Syntasa introduces a revolutionary web application designed specifically for digital experts, allowing teams to seamlessly integrate first-party behavioral data with enterprise information. This self-service platform empowers users to create and implement tailored models, operate within a private cloud environment, and engage across multiple channels, enhancing the overall digital experience. With its user-friendly interface, Syntasa makes it easier than ever for digital professionals to harness the power of their data.

Enhance customer acquisition, minimize abandonment rates, and reduce fraudulent activities by utilizing digital identity verification solutions. Access a comprehensive array of digital identity verification tools all in one convenient platform. Facilitate the growth of online channels with digital ID verification during the account registration process. Support remote account openings through effective digital identity verification and fraud detection measures. Choose the most suitable verification workflow to enhance both security and user experience. Authenticate ID documents in real-time while simultaneously analyzing facial biometric data. Ensure compliance with KYC (Know Your Customer) regulations and evaluate the risk associated with customers. Identify fraudulent ID documents and thwart application fraud as it occurs. Opt for the most suitable digital identity verification method to strike a balance between customer experience and risk management. Tailor your verification checks to your target demographic to improve adoption rates. Avoid relying on a single service provider with restricted coverage options. Additionally, maintain a comprehensive audit trail linked to the entirety of each transaction for accountability and transparency. Embracing these solutions can significantly bolster your business's operational integrity and customer trust.

Gain a comprehensive understanding and utilize filters to swiftly find the documentation you need. Documaster has successfully integrated with and transitioned numerous systems, simplifying the process of tagging, storing, and retrieving documentation. In addition, Documaster offers assistance in decommissioning your systems, or you can utilize our innovative Decom tool to manage the process independently. You can also export data from obsolete systems in a readily accessible, internationally recognized format. Furthermore, you can create and share templates for mapping data to other systems, alongside a collection of templates designed for outlining data structure (AIP) and another set for exploring and searching through historical data (DIP). As a comprehensive and cutting-edge digital solution, Documaster enhances information management to be both efficient and user-friendly. Additionally, Documaster Digitizing streamlines the conversion of all paper archives into a fully manageable digital archive, utilizing optical character recognition (OCR) for interpreting scanned documents, along with the thorough indexing of both data and metadata for optimal organization and retrieval.

Google Cloud's Anti Money Laundering AI (AML AI) offers a sophisticated solution aimed at improving the identification and prevention of money laundering within financial entities. By utilizing machine learning algorithms that are customized with an institution's specific data, AML AI can either replace or enhance conventional rules-based transaction monitoring systems, thereby delivering a more thorough and precise evaluation of potential threats. This innovative strategy has demonstrated an ability to uncover approximately 2 to 4 times the number of verified suspicious activities while decreasing false positives by over 60%, which enables compliance teams to concentrate on high-risk and actionable alerts. The platform generates explainable risk scores along with in-depth analyses of critical risk indicators, making interpretation simpler for analysts, risk managers, and auditors. Furthermore, AML AI is designed to align with model governance standards, ensuring stringent compliance, and it has been embraced as a transaction monitoring system of record in various jurisdictions, further solidifying its importance in the financial sector. As financial institutions increasingly prioritize effective compliance measures, AML AI stands out as a vital tool in their arsenal against money laundering.

During periods of significant global economic disruption, executive teams are compelled to quickly reevaluate their strategies, priorities, and areas of emphasis. While some may choose to adopt a more conservative stance, others might recognize an unexpected yet distinctive opportunity to foster positive transformation within their organizations. Presently, there exists an unparalleled opportunity to reshape enterprises; this includes integrating new, agile operational methods, enhancing innovation, and improving customer interactions, all while uncovering fresh revenue streams, cutting costs, and possibly executing these changes on a larger scale than ever before. The Capgemini Intelligent Automation Platform stands out as a specially designed, plug-and-play solution that facilitates the efficient delivery of IT, application services, and business operations, ensuring that intelligent automation reaches its fullest potential so businesses can derive maximum value throughout their operations effortlessly and at scale. The CIAP transitions organizations from a narrow, operations-centric view of automation to a comprehensive, enterprise-wide implementation strategy, allowing for greater effectiveness and efficiency across all functions. Through this transformation, companies can not only adapt to current challenges but also position themselves for future success and resilience.

There is a better way of managing fraud and disputes. Quavo's Disputes is a service that combines automated software, human intelligence services and AI technology to automate your fraud or dispute process. Stop letting regulatory deadlines and manual processes hold you back. Quavo allows financial institutions and Fintech companies to reduce losses, ensure compliance and deliver real-time solutions, while drastically reducing operational overhead. Automate for tomorrow, now. It is time to modernize your dispute and fraud management processes. Quavo's Disputes as a Service service allows you to leverage automation, AI technology, human intelligence solutions, and manual workflows. Quavo's experts review pages of regulatory bulletins to apply the most recent updates to our software, so your team can concentrate on their strategic business goals.

The APIs integrated into our ClearProcess editor facilitate automation that can range from simple tasks to comprehensive business processes encompassing numerous activities. These automations can be initiated by human operators, voice commands, text messages, emails, and various other mechanisms. ClearProcess serves as a unified platform for all automation technologies, allowing for the orchestration of significant automation that leads to remarkable increases in productivity. Ensure that your automations remain intact during upgrades by steering clear of screen-scraping methods. Our approach focuses on automation at both the API and database levels, making it possible to scale operations to accommodate hundreds of thousands of users across essential business processes. ClearWork supports Attended RPA for all bots within ClearProcess, enhancing user interaction. By consolidating data and functionalities across various systems, you can establish a single source of truth. Additionally, we provide thousands of pre-built automation solutions tailored for SAP, Salesforce, Oracle E-Business Suite, PeopleSoft, and numerous other packaged software systems, significantly accelerating implementation and efficiency. This extensive library of resources ensures that organizations can rapidly adopt automation without having to start from scratch.

Creating AI solutions necessitates a robust engineering strategy that emphasizes resilience, openness, and repeatability to attain the required quality and agility. Up until now, these initiatives have lacked a solid foundation to tackle these issues amidst a multitude of specialized tools and the rapidly evolving landscape of models and data. A collaborative development platform is essential for automating the creation and management of AI applications that cater to various user roles. By extracting highly detailed customer profiles from organizational data, businesses can forecast behaviors in real-time and on a large scale. AI-driven models can be generated to facilitate continuous learning and to meet specific business objectives. This approach also allows organizations to clarify and demonstrate their compliance with relevant laws and regulations. CognitiveScale's Cortex AI Platform effectively addresses enterprise AI needs through a range of modular offerings. Customers can utilize and integrate its functionalities as microservices within their broader AI strategies, enhancing flexibility and responsiveness to their unique challenges. This comprehensive framework supports the ongoing evolution of AI development, ensuring that organizations can adapt to future demands.