OpenText ZENworks Suite Integrations

If your staff is spending more than 10% of their time trying to manage desktops or mobile devices, it's making your life harder and more expensive than it should. ZENworks Configuration Management improves user productivity by focusing on users, devices and locations. Remote management integrated so IT can control and view files, chat, transfer them, and run applications inside and outside of the corporate network. Discover IP-attached devices and get a complete hardware and software inventory for endpoint devices. Implement modern device-management features across Windows, iOS and Android. Manage a hybrid workforce easily. Endpoint devices can be supported without a VPN connection. Apple DEP, Android Enterprise and Microsoft Autopilot are all great options for devices.

ZENworks Asset Management integrates sophisticated workstation inventory, network discovery, software management and license tracking into a comprehensive asset management system with a single, unified management and administration console. Micro Focus®, ZENworks®, Asset Management combines complex workstation inventory, network discovery, software management and license tracking into a comprehensive asset-management solution with a single, unified management and management console. You can improve license compliance and eliminate audit concerns with a comprehensive view of software installations, software usage data, and sophisticated license reconciliation capabilities. You can reduce IT costs by having a complete view of all IT assets in your company and eliminating the risk of over- or under-purchasing.

It is not easy to run a service desk. Your service desk is often full of small frustrations and annoyances as you try to keep up with the flood of user requests. Perhaps it is time to remodel. ZENworks®, Service Desk can transform your service desk into a place of calm and peace that offers big benefits to the business. While the service desk may be seen as a place to help users, Information Technology Infrastructure Library (ITIL), best practices suggest that it should be more. Service Desk provides support for incoming calls, email, and web forms. It also allows your technicians to respond to problems using a variety options. Service desk staff can communicate with customers via text messaging or smartphone apps. They can even view their queue on their smartphone, as well as email and web forms.

OpenText ZENworks full disk encryption allows you to centrally enforce policies that encrypt entire hard drives on Windows 7, Windows 8 and Windows 10 machines within your organization. You can manage them with the same web-based interface and adaptive agent you use for other ZENworks Products. Encrypting your entire hard drive is a proven way to protect company data. Ensure that devices encrypted across the enterprise are easy to manage. You can remotely unlock devices protected by full disk-encryption and keep users productive when they work remotely. You must comply with government regulations and industry guidelines to protect patient and customer data. Use your experience with ZENworks in order to reduce the costs of implementing Full Disk Encryption.

Automate patch assessment, monitoring, remediation. Your staff will be able to apply patches up 13 times faster than before. You can create team workspaces that allow you to connect local and global team members online to coordinate their efforts. Monitor patch compliance, quickly assess vulnerabilities and apply patches to meet pre-defined standards. Patch Management monitors your network 24/7 and automatically patches all vulnerabilities. ZENworks' unique policy-based approach lets you set up policies and define the actions. Then, just sit back and let ZENworks take care of the rest. ZENworks Patch Management allows for fast, automatic patch deployments based on predefined policies. You can also customize patches as required. It supports phased rollouts, which ensure smooth, error-free patches deployments to large systems.

OpenText ZENworks Endpoint Security Management offers fine-grained policy-based control over your Windows desktops and mobile PCs, including the ability to change security configurations automatically based on a user’s role and location. ZENworks' central console allows users to create and manage policies, allowing them to implement and enforce highly adaptive, tightly controlled security policies, without putting any burden on the end user. ZENworks Endpoint Security Management features robust client selfdefense abilities that ensure security policies are not bypassed. It also has a full suite of monitoring tools, alerts, reporting and auditing. Bring comprehensive, centralized protection to your most vulnerable assets - the mobile PCs at your organization's edges.