Amazon Virtual Private Cloud Integrations

Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.

AWS is the leading provider of cloud computing, delivering over 200 fully featured services to organizations worldwide. Its offerings cover everything from infrastructure—such as compute, storage, and networking—to advanced technologies like artificial intelligence, machine learning, and agentic AI. Businesses use AWS to modernize legacy systems, run high-performance workloads, and build scalable, secure applications. Core services like Amazon EC2, Amazon S3, and Amazon DynamoDB provide foundational capabilities, while advanced solutions like SageMaker and AWS Transform enable AI-driven transformation. The platform is supported by a global infrastructure that includes 38 regions, 120 availability zones, and 400+ edge locations, ensuring low latency and high reliability. AWS integrates with leading enterprise tools, developer SDKs, and partner ecosystems, giving teams the flexibility to adopt cloud at their own pace. Its training and certification programs help individuals and companies grow cloud expertise with industry-recognized credentials. With its unmatched breadth, depth, and proven track record, AWS empowers organizations to innovate and compete in the digital-first economy.

AWS App Mesh is a service mesh designed to enhance application-level networking, enabling seamless communication among your services across diverse computing environments. It provides excellent visibility and ensures high availability for your applications. Typically, modern applications comprise several services, each capable of being developed on various compute platforms, including Amazon EC2, Amazon ECS, Amazon EKS, and AWS Fargate. As the complexity increases with more services being added, identifying error sources and managing traffic rerouting after issues become challenging, along with safely implementing code modifications. In the past, developers had to embed monitoring and control mechanisms within their code, necessitating a redeployment of services with each update. This reliance on manual intervention can lead to longer downtimes and increased potential for human error, but App Mesh alleviates these concerns by streamlining the process.

Engage our generative AI agents to deliver an extraordinary experience for your customers. Our solutions are trusted by both large enterprises and rapidly growing startups alike. Enjoy completely generative responses and actions, eliminating the need for intricate decision trees or pre-written replies. Seamlessly integrate with your existing tools and data sources, requiring no effort on your part. Leverage your knowledge bases, APIs, and workflows to fully harness the AI's capabilities. Empower your team with an AI assistant that handles repetitive tasks and continuously adapts based on interactions. Discover trends, detect irregularities, and conduct in-depth analyses of your valuable conversations. Transform your support operations into a catalyst for growth, allowing you to scale revenue without increasing headcount. With Decagon's production services hosted on top-tier cloud platforms like Amazon AWS, we ensure secure operations through Amazon's Virtual Private Cloud, complemented by web application firewalls and routine vulnerability assessments. By choosing us, you not only enhance efficiency but also pave the way for innovation in customer engagement.

AWS Client VPN is a comprehensive remote access VPN solution that enables remote employees to securely connect to resources in both AWS and on-premises environments. This service offers full elasticity, meaning it can automatically adjust its capacity according to the current demand. Users experience a seamless transition when migrating applications to AWS, maintaining the same access methods before, during, and after the transition. Supporting the OpenVPN protocol, AWS Client VPN, along with its software client, caters to the diverse authentication needs of organizations, including multi-factor and federated authentication. In contrast to traditional on-premises VPN services, which are constrained by their hardware capabilities, AWS Client VPN is a flexible pay-as-you-go cloud service that dynamically scales based on user demand. This innovative solution stands out by allowing users to connect to AWS networks through a single VPN connection, simplifying the remote access experience. Overall, AWS Client VPN provides a robust and adaptable solution for organizations looking to secure their remote access needs effectively.

AWS Site-to-Site VPN is a comprehensive service designed to create secure links between your on-premises networks and AWS resources via IPsec tunnels. Each VPN connection is equipped with two tunnels that terminate in separate availability zones, enhancing the availability of your Virtual Private Cloud (VPC). In the event of a failure in one tunnel, the connection seamlessly switches to the alternate tunnel, ensuring uninterrupted access. For applications distributed globally, the enhanced Site-to-Site VPN feature offers superior performance by collaborating with AWS Global Accelerator, which intelligently directs your traffic to the nearest AWS network endpoint for optimal performance. Additionally, AWS Site-to-Site VPN accommodates both static and dynamic routing options, including BGP peering, allowing for greater flexibility in your routing setup. It also facilitates NAT traversal, enabling the use of private IP addresses within private networks that are behind routers utilizing a single public IP address. This versatility makes AWS Site-to-Site VPN a robust solution for diverse network configurations and requirements.

AWS Cloud WAN is a comprehensive managed service designed to streamline the establishment, oversight, and monitoring of a wide area network (WAN) that links your data centers, branch offices, and Amazon Virtual Private Clouds (VPCs) on a global scale. Utilizing a unified dashboard, Cloud WAN facilitates the connection and management of your branch offices, data centers, VPNs, Software-Defined WAN (SD-WAN), as well as your Amazon VPCs and AWS Transit Gateways. A significant feature of Cloud WAN is its ability to define access controls and traffic routing through a centralized network policy document, which guarantees uniform configurations throughout your entire network. Additionally, it enables network segmentation, allowing for the isolation of sensitive data traffic and the implementation of consistent security measures across various locations and AWS resources. Notably, Cloud WAN incorporates built-in automation features that permit the automatic integration of new VPCs and network connections based on predefined tags, thereby minimizing operational burdens. This level of automation not only enhances efficiency but also ensures that your network can quickly adapt to changing business needs.

AWS Transit Gateway is a fully managed solution designed to link Amazon Virtual Private Clouds (VPCs) and on-premises networks via a central hub, which streamlines network design and removes the need for complicated peering setups. By functioning as a scalable cloud router, it ensures that each new connection is established only once, thereby improving efficiency. The service accommodates both dynamic and static layer 3 routing among VPCs and VPNs, using routing tables to determine the next hop based on the destination's IP address. Additionally, it allows for VPN connections between the Transit Gateway and local gateways, utilizing Equal Cost Multipath (ECMP) routing to optimize bandwidth by balancing traffic across multiple routes. Furthermore, AWS Transit Gateway Connect enhances this functionality by enabling seamless integration of Software-Defined Wide Area Network (SD-WAN) appliances within AWS through standard protocols such as GRE and BGP, which not only boosts bandwidth but also supports dynamic routing capabilities. This integration empowers businesses to modernize their network architecture while maintaining efficient and adaptable connectivity options.

This approach effectively manages incoming user requests to your website during periods of high traffic influx. It establishes a cloud-based system that temporarily diverts incoming traffic, offering customizable features to incorporate a virtual waiting room. This waiting room serves as a temporary holding space for website visitors, allowing them to access the site once there is sufficient capacity. Common scenarios for utilizing this solution include ticket sales for concerts or sporting events, significant retail sales like Black Friday, major product launches with extensive marketing campaigns, as well as online testing and class attendance for educational purposes. Additionally, it can be employed during the release of medical appointment slots or when introducing a new direct-to-consumer service that necessitates account registration and payment processing. Upon entering the waiting room, users receive a queue number that ensures they retain their spot; they are allowed to proceed to the main site only when it's their turn in line, thereby streamlining the flow of traffic and enhancing the user experience. This method ensures that all visitors have a fair chance to access the website without overwhelming the system.

Veeam Backup for AWS serves as a robust solution aimed at safeguarding and overseeing data within Amazon Web Services (AWS) ecosystems. It provides policy-driven, native backups tailored for AWS resources, such as Amazon Elastic Compute Cloud (EC2), Amazon Relational Database Service (RDS), and Amazon Virtual Private Cloud (VPC) setups. The solution guarantees data integrity through the use of immutable and encrypted backups, effectively shielding against threats like ransomware. Users benefit from automated, wizard-led, and self-service workflows that facilitate full instance or granular recoveries, allowing for restoration either in-place or as new entities. Furthermore, Veeam Backup for AWS accommodates cross-account, regional, and platform restores, which enhances the flexibility and efficiency of data recovery operations. This comprehensive approach not only simplifies backup management but also ensures that organizations can quickly respond to data loss incidents.

AWS VPN facilitates secure links between on-premises networks and AWS Virtual Private Clouds (VPCs) via IPsec VPN tunnels, ensuring a robust connection. Each VPN connection is designed with dual tunnels to enhance availability, terminating in distinct availability zones for added resilience. This service accommodates both static and dynamic routing through BGP, while also providing customizable options for tunnel configurations, such as inside tunnel IP addresses, pre-shared keys, and BGP Autonomous System Numbers (ASNs). The Accelerated Site-to-Site VPN option utilizes AWS Global Accelerator, optimizing traffic routing through the closest AWS edge location to decrease latency and jitter for an improved user experience. Additionally, AWS Client VPN is a fully managed and elastic VPN service, enabling users to securely connect to AWS and on-premises resources from anywhere using an OpenVPN-based client. This service supports various authentication methods, including Active Directory, mutual certificate authentication, and SAML-based federated authentication, ensuring flexibility and security for users. Ultimately, AWS's diverse VPN offerings cater to various connectivity needs while prioritizing security and performance.