Business Software for Cloudbeds

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Save valuable time for staff and earn more revenue per booking. Key features include: • Natural conversations: Leveraging advanced AI technology, Viqal's Virtual Concierge engages guests in natural, lifelike conversations. • Welcome Messaging: Automated greetings and booking confirmations via WhatsApp as soon as a new booking is registered. • Room Upgrades: Automatic processing of upgrade requests. • Guest Inquiries: Automated handling of pre-arrival and in-stay questions. • Feedback Gathering: Streamlined post-departure feedback collection directly through WhatsApp, fully automatic. • Staff forwarding: Forward more complex guest inquiries to staff. • Amenities: See all amenities with visualization, general info and reservations. • Booking Changes: Reservation modifications automatically amended and inserted in PMS directly from the natural chat with a guest. • Early online check-in: Streamlining the arrival process, Viqal offers guests the convenience of early online check-in.

Our innovative smart devices seamlessly connect with your reservation platform, streamlining access and reducing the workload for your staff, all while enhancing the experience for your guests. We would love to demonstrate how our solutions can elevate your guest services and boost your operational efficiency. To facilitate this, we can send a device to your hotel for you to test out, allowing you to explore various guest scenarios and address any potential installation challenges in advance. By integrating your property management system, check-in application, or guest communication tools, you can tailor a unique guest experience. Please inform us of your current setup so we can provide the appropriate accessories and ensure you have all you need for a straightforward self-installation, or we can offer our expert assistance if preferred. Goki's user-friendly solutions not only exceed what competitors offer but do so at a more attractive price point. With our SmartDisc, you can connect to any electronic lock, enabling mobile and door code access, while our SmartLock replaces outdated locking systems, providing a completely contactless experience for your guests. Ultimately, adopting our technology will not only enhance security but also elevate the overall satisfaction of your guests during their stay.

4SUITES is an integrated system of advanced hardware and software, utilizing the Internet of Things to provide smart access solutions tailored for the hospitality industry. By enhancing the guest experience and simplifying processes, it eliminates wait times, increases convenience, ensures full control, and allows guests to manage their entire journey effortlessly. Embrace a more intelligent hotel environment; enhance your operational efficiency, reduce expenses, improve guest experiences, drive revenue growth, and gather essential data and insights. Incorporate intelligent access features into your cutting-edge software or hardware offerings. Collaborate with our teams and utilize our API, SDK, or hardware reference designs to expedite your market entry. At the core of hotel operations and guest services lie PMS systems, and 4SUITES integrates seamlessly with these systems while partnering with various guest journey applications to provide fully automated workflows, enhancing efficiency and creating remarkable guest experiences. With 4SUITES, you can access a comprehensive suite of cloud-connected hotel door locks, lock upgrades, mobile key solutions, and a centralized cloud management platform, all designed to revolutionize the way hotels operate. Additionally, our innovative approach ensures that every aspect of guest interaction is not only streamlined but also enriched, setting a new standard for the hospitality experience.

We assist hospitality providers in optimizing their operations and increasing profits through innovative keyless entry solutions. Streamline the arrival process for guests by allowing them to access their rooms using their smartphones, along with features such as online check-in, chat options, surveys, and more. This leads to a more satisfied clientele, improved staff morale, and heightened revenue with each door that opens. Every access point enhances the guest experience, creating memorable stays. Additionally, our platform offers optional guest services through partnerships with over 50 providers. Choose from leading brands like ASSA ABLOY Global Solutions, Dormakaba, or Salto Systems for a smooth and integrated experience. Allow us to assist in implementing your keyless entry system while connecting you with essential technology partners, ultimately saving you precious time. FLEXIPASS is a global leader in supplying keyless door-opening technologies tailored for the hospitality sector. With every door unlocking, guests gain easy access to your services, ensuring that your property management system and guest communication tools truly shine. This approach not only maximizes efficiency but also fosters lasting relationships with your guests.

Experience seamless contactless check-in, temperature regulation, and guest communication through a unified dashboard that also showcases your brand on the guest app. With the ability to unlock doors, call elevators, monitor room occupancy, adjust temperatures, enhance indoor air quality, intervene in noisy situations, and facilitate self-check-in—all while integrating with 300 device vendors through a single API—Lynx simplifies operations. It can intelligently manage temperature settings across popular thermostats like Nest, Ecobee, and Honeywell. Additionally, mitigate risks for your business by providing owners with software that respects their unique preferences. Lynx's features include automated messaging, advanced workflow automation that can lower operating costs by up to 30%, real-time updates on guest check-outs, and task completions by housekeepers. By implementing gap day automation and offering options for early check-in and check-out, revenue potential can increase by as much as 11%. Notably, guests aren’t required to download the white-label guest app, and Lynx captures genuine email addresses from all group members, fostering direct bookings for the future. This comprehensive system not only enhances guest experience but also streamlines management tasks for property owners.

Morphic serves as your personal automated creative agency, conveniently accessible whenever you need it. Experience the power of creating exceptional websites in under 20 seconds, complete with a content management system, hosting services, and additional features. You’ll also receive a comprehensive collection of on-brand materials that are ready to use for both digital and print applications. The integration of cohesive brand styles ensures that your website and materials remain consistent and up-to-date. With automatic updates, Morphic guarantees that your site evolves alongside the rapid advancements in technology, removing the burden of expensive developer costs. Eliminate the stress of searching for a designer and the financial drain associated with it. Morphic equips you with an integrated design solution that is well-versed in your brand, enabling fast and precise creation of your unique requirements. Save both time and money with Morphic's innovative automated creative services, which embody the principles of outstanding design effortlessly. Additionally, the platform simplifies the creative process, letting you focus on what truly matters—growing your business.

Shogo is an innovative business automation tool that effortlessly transfers your point of sale or ecommerce sales information straight into your accounting system on a daily basis. This automated integration streamlines the process between your sales platform and your accounting software. Operating in the cloud, Shogo ensures your data moves smoothly from your point-of-sale or ecommerce system to your accounting framework. Simply choose your accounting software and grant Shogo the necessary permissions to create a connection. You can then map your sales reference data to the corresponding accounting data within Shogo. Eliminate the hassle of manual data entry, as well as the need for subsequent checks and reconciliations of your sales data. Recognized as the industry standard for integrating point-of-sale and ecommerce with accounting systems, Shogo also provides significant scalability while minimizing costs and operational burdens. By leveraging Shogo, you can enhance the efficiency of your financial reporting through the automation of previously manual tasks, allowing you to focus on more strategic aspects of your business. Ultimately, Shogo empowers businesses to optimize their accounting processes and improve overall financial accuracy.

SuiteOp is a comprehensive cloud-based platform that streamlines and automates guest operations for short-term rentals, vacation homes, and boutique hotels, effectively eliminating the reliance on various disconnected tools by consolidating operations, guest experiences, and smart device oversight into a singular platform. It facilitates essential guest workflows, including automated check-in and check-out processes, branded self-service portals, upselling opportunities, and dynamic communication, while seamlessly integrating with property management systems and IoT technology like smart locks, thermostats, and sensors for enhanced access control, unit monitoring, and security management. In addition to these features, SuiteOp offers AI-powered guest verification, as well as task and staff management tools tailored for housekeeping and maintenance teams, complemented by real-time analytics and reporting capabilities that enable operators to monitor performance, improve operational efficiency, increase guest engagement, and identify revenue opportunities. This all-in-one solution not only simplifies the management process but also enhances the overall guest experience, ensuring a smoother operation for hospitality providers.

RoomPriceGenie makes it easy to ensure your rooms are priced correctly every night. RoomPriceGenie was designed for independent hoteliers. It is easy to use, intuitive, transparent, and simple to understand. You can choose to let the platform manage your pricing or you can control your price yourself. RoomPriceGenie can help you save time and compare your rates to other competitors. It will also ensure that you don't lose any money. It's revenue you can count on in an uncertain world.

Managing vacation rental properties effectively presents significant challenges, as it's common for important tasks to be overlooked. Cleaning schedules can easily fall behind, service orders might not get fulfilled, and guests may not be charged for damages or informed when their rental is ready. VRWorks simplifies these tasks, keeping you informed about all activities related to your property. Should an inspector report any damage, or if a cleaner is delayed, or the maintenance crew is late, you'll be equipped to address the issue promptly. Tasks like property inspections, damage evaluations, and service order entries can all be performed via phone, with inspection checklists documented and photos uploaded to the VRWorks dashboard directly from the field. Additionally, the system allows for monitoring of housekeepers, ensuring that you can step in if necessary to provide assistance. This comprehensive approach ensures that nothing slips through the cracks and that your rental property management runs smoothly.

Expedia stands out as a prominent full-service online travel brand, facilitating travelers in effortlessly arranging and reserving their journeys with an extensive range of options that includes vacation packages, flights, hotels, rental vehicles, train services, cruises, activities, attractions, and additional services tailored to enhance their travel experience. This comprehensive approach makes it a go-to resource for anyone looking to explore and book their perfect getaway.

Now, more than ever, travelers are seeking seamless and contactless experiences when staying at hotels. It’s the perfect opportunity to introduce Whistle to your establishment. Recognized as the leading contactless hospitality software by HotelTechReport, Whistle is already trusted by over 10,000 hoteliers globally. Its user-friendly dashboard not only increases bookings and digitizes check-ins but also elevates guest experiences, improves service ratings, and encourages positive feedback. With the capability to streamline operations and integrate with more than 50 property management systems, Whistle is an essential tool for modern hotels. Additionally, its innovative artificial intelligence chatbot personalizes interactions to further enhance guest satisfaction and drive additional reservations. Embrace the future of hospitality by trying Whistle for free today!

PouchNATION, a SaaS platform with NFC wearable technology, is a one-stop solution for guest management. It focuses on venues and live events. It enables them to digitize their operations and provide a worry-free experience for their guests online and offline. With our in-house technology constantly evolving, we are always looking for better solutions. Through successful implementations of our systems at client locations, we offer flexible and scalable solutions. We are very client-oriented and have created tailored solutions based on the needs of each client. PouchNATION's in-house technology solutions enable events to provide the best guest experience and increase brand visibility and profitability.

Boost your revenue and enhance productivity using our generative AI while simplifying operations and minimizing costs through various messaging platforms like WhatsApp, SMS, and email. Facilitate early check-ins via weblink, allowing guests to upload documents and provide their preferences even before they arrive. Present opportunities for upgrades, food and beverage options, and other amenities ahead of their arrival and throughout their entire stay. Share a personalized hotel web app with guests, containing all the necessary information at their fingertips. Notify guests about checkout, provide invoices, and enable them to pay and check out directly from their rooms. Implement highly tailored and segmented promotions to maximize rebookings and marketing revenue. Efficiently track guest requests and ensure prompt delivery of services while keeping all departmental staff informed about ongoing activities. This streamlined communication fosters a cohesive environment that enhances the overall guest experience.

Motileo is an innovative platform focused on enhancing sales performance and fostering team engagement through gamification, which reimagines routine business activities and key performance indicators (KPIs) as engaging and competitive experiences aimed at boosting productivity and outcomes. By integrating seamlessly with existing tools like CRM systems, it automatically gathers essential performance metrics such as calls made, meetings scheduled, deals finalized, and revenue earned, transforming these figures into dynamic competitions, achievements, and progress tracking for both individuals and entire teams. Moreover, Motileo incorporates game-inspired mechanics into the work environment, recasting targets as accomplishments, milestones, and missions that lead employees toward quantifiable results while maintaining their involvement in the process. Teams have the opportunity to engage in tailored competitions or direct challenges that cultivate a spirit of friendly competition and promote ongoing effort, all while automated recognition features grant participants points or coins that can be exchanged for rewards. This unique approach not only motivates employees but also enhances collaboration and camaraderie among team members, making work more enjoyable and productive.

Odysys, an all-in-one marketing platform, is ideal for independent lodging professionals. The Odysys platform helps properties drive direct bookings via website design, search engine optimization and marketing services.

Infraspeak, an Intelligent Maintenance Management Platform (IMMP), brings exceptional connectivity, flexibility, and intelligence to your operations. Infraspeak allows you to create your own maintenance management solution that can address your unique operational challenges. You also gain the intelligence that you need to move your operations into the future. Talk to our specialists to enter a world full of data, intelligence, and automation.

Encourage Your Guests to Bid for Room Enhancements GUEST EXPERIENCE 1. Pre-Stay Email Notification In the days leading up to their stay, guests receive an automated email that presents them with an opportunity to elevate their stay at your hotel with potential upgrades. 2. Guests Submit Bids for Upgraded Rooms Through a user-friendly slider, guests can submit bids for various room categories. The hotel then evaluates these offers, choosing whether to accept or decline them. If a bid is accepted, the guest enjoys the upgrade for an additional fee, while declined offers leave their original reservation intact. 3. ...And Opt for Additional Services Provide guests with the option to purchase extra services from a tailored menu designed to enhance their overall experience at your establishment. This additional offering adds value to their stay, making it even more memorable.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Boost your revenue and enhance profitability while elevating guest satisfaction, all while conserving both time and resources by automating your complete registration process. Our leading online check-in solution is meticulously crafted to ensure a swift, seamless, and enjoyable experience for your guests from the very beginning. Utilizing advanced biometric comparison technology, we confirm the identity of each guest, guaranteeing that the documentation they present matches the individual entering your property. The rental agreement can be tailored to include any clauses you desire, allowing your guests to read and sign it electronically during their online check-in. Elevate the guest experience by offering personalized options like early check-in and late check-out, as well as additional services, transportation, and leisure activities, ultimately resulting in increased revenue per booking and more direct reservations. Both you and your guests can enjoy peace of mind; during the online check-in process, you have the option to request that guests pay for insurance or provide a deposit, which will be held until after their stay concludes. This comprehensive approach not only streamlines operations but also fosters a more rewarding experience for all parties involved.

Installing a self-check-in kiosk will provide round-the-clock automated reception, thanks to its digital access control system. The entire check-in process can be completed in under a minute without any assistance, and it features an intuitive interface available in multiple languages. With Roommatik's automated access control, guests no longer have to wait at the front desk, ensuring that social distancing measures can be easily observed. By digitizing access control with Roommatik's self-check-in solutions, your establishment can boost its profitability by lowering operational expenses. This system enables a 24/7 reception service while keeping staffing costs to a minimum. Additionally, Roommatik kiosks are equipped with remote capabilities to issue keys from a distance. They seamlessly integrate with electronic locks and property management systems (PMS), enhancing operational efficiency. Drawing from our extensive experience, we have formed robust partnerships with key industry players, allowing Roommatik self-service kiosks to be compatible with leading PMS platforms. This integration not only simplifies the check-in process but also significantly improves guest satisfaction. Ultimately, adopting Roommatik solutions positions your establishment for greater success in a competitive market.

Transform your reception into a virtual experience while enhancing your guests' stay with seamless contactless check-in and entry using a virtual key. With Vikey4 domotics, you can minimize waste and reduce energy expenses by implementing automatic settings that deactivate heating and cooling systems when guests vacate the premises. This advanced automation system not only boosts safety in hotels, B&Bs, or apartments but also ensures that both you and your guests receive real-time alerts to address situations such as smoke, flooding, or excessive noise that may disrupt the surrounding area. Each reservation triggers the creation of a unique, time-sensitive access code through Vikey, eliminating the need for physical keys and streamlining the access process. Additionally, you can keep a close watch on noise levels, receiving notifications whenever they surpass your predetermined thresholds, thus maintaining a peaceful environment for everyone involved. This innovative approach not only enhances guest convenience but also fosters a more responsible relationship with your neighborhood.

Windcave offers a comprehensive global platform that facilitates smooth payment experiences for numerous well-known brands across the globe. By unifying all payment channels into one cohesive platform, our solution empowers you to manage payment integrations with complete control tailored to your business needs. We provide flexible online payment options that feature intuitive processing suitable for any digital setting. In addition, our in-store payment solutions ensure quick and seamless transactions within retail environments. For self-service contexts, our unattended payment options are designed to be secure and come with weather-resistant modular devices. Our diverse range of payment solutions is crafted to enhance your business growth while enriching your customers' payment experiences. Furthermore, we have forged integrations with leading software platforms to offer unmatched functionality, ensuring that merchants from various industries can benefit from our services. This commitment to versatility makes Windcave a vital partner for businesses seeking to optimize their payment processes.