Best Web-Based CRM Software of 2026 - Page 52

Insocial provides a platform for gathering customer feedback at various stages throughout the customer journey, enabling businesses to derive actionable insights aimed at enhancing the overall customer experience! Customer Experience (CX) encompasses the entirety of interactions that occur between a business and its customers or potential customers, where each interaction is assessed against the expectations held by the customer. Failing to meet these expectations can hinder the development of customer loyalty and place you at a disadvantage against competitors in the long term. It's essential to collect critical customer feedback at key moments throughout the journey, allowing you to convert these experiences into real-time data that can be relayed back to your team. By leveraging insights from your customers, you can immediately enhance your online reputation across your website, social media platforms, and improve your visibility in Google search results through effective SEO and SEA strategies. Additionally, continuous feedback can lead to innovative improvements, creating a cycle of positive reinforcement that benefits both customers and the organization.

CYS offers a comprehensive software solution designed to unify relevant data and feedback from customers, employees, and businesses. For over 15 years, we have dedicated ourselves to enhancing the customer experience and driving business success. We aspire to create the world's premier software for gathering, integrating, and visualizing insights derived from various data sources. Our platform enables the automatic collection of feedback from both customers and employees. Users can effortlessly design audits, checklists, and more, all accessible on any device. By consolidating multiple data sources into a single solution, you can manage and combine data in a manner that suits your needs. The managed data is fully applicable for research and visualization purposes. With our tool, you can generate eye-catching insights through personalized dashboards and state-of-the-art infographics, all powered by real-time data and accessible across various devices. This innovative approach allows businesses to make informed decisions based on comprehensive insights.

Achieve your onboarding, signup, and retention targets by harnessing real-time insights from surveys. UserLeap offers a microsurvey platform designed to consistently uncover opportunities for enhancing product experiences. With a clear understanding of customer needs, you can accelerate your growth trajectory. Trusted by top global companies, UserLeap delivers immediate survey insights that inform decision-making throughout the entire feature development process. Whether you’re mapping out your product roadmap or executing deployments, you’ll gain valuable learning as you iterate, allowing you to proceed with assurance. By revealing insights across the entire customer journey, you can align product development with real-time data that benefits your organization as a whole. Once you've captured users' attention, it's essential to effectively showcase your product's capabilities. By eliminating barriers and demonstrating value swiftly, you can successfully onboard a greater number of users. Encourage visitors to confidently register from your homepage or marketing site. Remember, the customer experience is just the beginning of a fruitful relationship. Continuously engage and support your users to ensure long-lasting satisfaction and loyalty.

Round Robin Distributor is a fully customizable software that automates lead and case routing using complex round-robin algorithms and criteria-based assignment bulk inbound data. It can be set up in Salesforce CRM and requires no additional setup. It offers a variety of functions, including SFDC record assignment matching rules based upon reps' skills, account being handled, operating territory, Hubspot score, lead source, Hubspot score, Hubspot score, etc. It allows you to prioritize hot leads and high-priority cases, which is crucial for maintaining your sales funnel and responding time. Round Robin teams can also be created based on business logic. Rules that include sales reps can be used to assign them. The product can also maintain an agent schedule, which can be used to disable assignment in case of unavailability.

An all-encompassing solution tailored for bloggers and editors using WordPress, MarfeelPress equips you with essential tools designed to enhance reader interaction, boost advertising income, and provide total oversight of your mobile site. With just one WordPress plugin, you can create a fully functional mobile website that mimics the feel of an app, incorporating features like swiping, pertinent push notifications, and strategies for recirculation to amplify your traffic and page views. Enjoy the freedom to fully customize the aesthetics of your mobile site by adjusting colors, uploading your logo, and integrating your preferred analytics and commenting platforms. What your readers crave is lightning-fast loading speeds, which not only reduces your website's bounce rate but also significantly enhances your SEO performance. Additionally, take advantage of Marfeel’s advanced algorithms that facilitate real-time bidding and server-to-server header bidding, while also connecting you to global opportunities through top-tier SSPs and advertising networks. This comprehensive approach allows you to maximize both user experience and revenue potential seamlessly.

Your premier platform for managing lead data effectively. Collect, assess, and align lead information seamlessly with your existing systems. Enhance your processes to capture, qualify, nurture, and convert leads in an efficient and cost-effective manner. Effortlessly gather lead data from various sources while maximizing the number of data points with minimal effort and exceptional quality. Assess leads using your custom notes and inquiries prior to integrating them into your marketing and sales tools. Ensure all contact data is synchronized with your sales and marketing platforms, enabling you to initiate your conversion strategies promptly. Moreover, this streamlined approach helps you maintain a robust lead pipeline and improve overall operational efficiency.

Enhancing Remote and Secure Customer Interactions for Your Deskless Workforce. Elevate your customer satisfaction with an on-demand engagement experience that fosters instant connections. Significantly boost the effectiveness of your deskless team in the field, ensuring they can operate efficiently from any location at any time. While you can't extend the hours in a day, you can certainly enhance how productive those hours are. Empower your team to be genuinely deskless, benefiting from a cutting-edge, data-driven business engagement experience that streamlines their tasks. By simplifying their roles, you contribute to a more satisfied workforce. Enhance your operational efficiency by minimizing manual interventions in business processes. Foster a stable workforce and increase productivity through automation and exceptional engagement strategies. Keep your sales data accessible at all times, enabling a seamless flow of information. Reduce obstacles with improved engagement methods and prompt approvals. This approach will also enhance pipeline predictability and boost conversion rates by ensuring accuracy in your sales pipeline. Ultimately, a well-connected team will lead to sustained business growth and customer loyalty.

Customers have moved beyond simply wanting an omnichannel experience; they now anticipate it as the standard. Our cloud-native contact center solution ensures that all communication channels are integrated within a single interaction, allowing agents to deliver superior service more efficiently. With features like effortless switching, transfers, and real-time coaching, agents can respond promptly to customer needs. Customers benefit from reduced wait times, fewer handoffs, and no more interruptions, eliminating the need for them to take notes during calls. This is the ideal standard for customer service. We aim to empower agents while equipping customers with the self-service options they crave. By incorporating Machine Learning, our omnichannel contact center platform elevates the customer experience, allowing clients to assist themselves while enabling agents to tackle more intricate inquiries. Our intelligent bot utilizes sentiment analysis and Natural Language Understanding, seamlessly linking to CRM systems and other resources to provide a truly unified and smooth customer experience. Ultimately, this approach not only enhances customer satisfaction but also optimizes agent performance.

Marketing automation and state of the art communication tools can help you increase sales. GoCRM is the only customer-relationship management solution that combines powerful sales and marketing features. This allows you to build a robust platform that will support scalable business growth, streamline sales processes, and improve the customer experience. You can automatically import leads from hundreds online and offline sources with all relevant attribution data, such as source, channel, campaign, and channel. You can keep track of all leads and their progress with a specialized toolkit that includes Zapier, call tracking, website tracking, Zapier and CSV import. You have the option to either distribute leads manually or randomly assign them your team. Advanced workflows allow team members to automatically receive and follow-up on leads via their personal VoIP phone or email.

Our Pharmacy Business Accelerator is a cutting-edge pharmaceutical management software that seamlessly integrates with all pharmacy sales systems, leveraging artificial intelligence to effectively oversee your pharmacy’s data, including purchases, employee management, sales, customer interactions, and inventory levels. This software conducts a comprehensive analysis of the collected data, enabling our consultants to devise strategies that not only enhance sales but also significantly boost profitability for your pharmacy. The significance of our Business Accelerator in your pharmacy cannot be overstated, as it empowers you to make informed purchasing decisions that secure the best discounts from suppliers. Additionally, it helps you stock items that are in demand according to current market trends, ensuring you meet the unique needs of your inventory in real-time while also crafting targeted strategies to optimize sales. Furthermore, it enhances employee performance and motivation by fostering teamwork and providing essential sales support tools at the counter, ultimately leading to an overall improvement in the efficiency and success of your pharmacy operations. With this innovative solution in place, your pharmacy can thrive in a competitive landscape.

Mantle enables users to share their work activities and progress seamlessly, transforming meetings from mere catch-ups into opportunities for forward-thinking collaboration. This platform records data in alignment with your specific strategy and network, offering insights that are pertinent to your circumstances and allowing you to observe changes over time. It meticulously tracks time and costs associated with your team's projects and activities, providing clarity on resource allocation and its effectiveness in meeting your goals and priorities. Tailored specifically for not-for-profits, Mantle recognizes the critical importance of managing stakeholder relationships and internal and external communications. Unlike typical CRM systems that focus on sales metrics and rebrand themselves for non-profits, Mantle truly addresses the unique challenges faced by organizations in the non-profit sector. By doing so, it fills a significant gap, ensuring that the tools used genuinely support the mission-driven work of these organizations.

A comprehensive solution for those eager to expand, we present a CRM designed for rapid growth without compromising on key performance metrics. Regardless of whether your team operates remotely, it is essential to implement a system that nurtures strong connections among individuals and groups. Embed your organization's core values deeply into its culture. Nectar's activity feed highlights all the positive interactions happening within your company, encouraging everyone to participate in recognizing each other's contributions. Uniquely, Nectar utilizes a pay-per-active-user model, meaning you only incur costs when users are actively engaged, and there are no long-term contracts required. With a 90-day money-back guarantee, you can try it risk-free. Furthermore, it seamlessly integrates with various HRIS, SSO, and collaboration tools like Slack or Teams. Our CRM methodology prioritizes the customer, emphasizing a Customer Centric approach that revolves around their needs and focuses on developing processes that consistently lead to customer success. This commitment to customer satisfaction ensures that your organization not only grows but thrives in a competitive landscape.

Elevate your sales team's commercial performance by utilizing Tangerin CRM, a customized solution designed to enhance your company's sales capabilities. This comprehensive CRM software is fully online and integrates commercial automation, allowing you to monitor your sales team's performance and sales figures in real time, securely and from any location. Tangerin offers an intuitive and complete solution for optimal client relationship management. With this software, you can effortlessly oversee your entire business process, unlocking your sales potential. By employing an innovative methodology that relies on linear processes, Tangerin eliminates the need for disparate and restrictive systems, streamlining your operations. Our goal is to drive innovation and significantly boost the efficiency of your sales process. With Tangerin, you gain unparalleled control from any location, enhancing your cash flow flexibility and ensuring a high level of profitability for your business. Embrace the future of sales management with Tangerin and watch your success soar.

Gain access to top-tier information and insights regarding hospitals, medical professionals, and various healthcare providers, with daily updates ensuring accuracy. Our mission is to assist businesses throughout the healthcare landscape in expanding their operations and forging innovative pathways to success in the market. There are numerous reasons we have maintained our status as a frontrunner in healthcare commercial intelligence for over a decade. Driven by cutting-edge data science and artificial intelligence, we provide comprehensive intelligence tailored to all your business requirements. Healthcare commercial intelligence effectively clarifies the intricate network of data related to delivery systems, healthcare providers, insurers, patients, government entities, and more, allowing you to pinpoint the most suitable individuals, opportunities, and organizations for your offerings. Navigating the healthcare market with a new product can be challenging, as vital insights are frequently hidden within various fragmented data systems, complicating the quest for cohesive understanding. This is where healthcare commercial intelligence (HCI) steps in, representing a groundbreaking category of software that simplifies the complex data landscape surrounding healthcare delivery. By leveraging HCI, businesses can not only streamline their access to vital information but also enhance their strategic decision-making processes.

Knowee revolutionizes the traditional concept of business cards by turning them into an eco-friendly digital communication tool. With an alarming statistic of 2,400 trees being cut down daily for physical cards, and 60 million being printed each day, the environmental consequences are significant, resulting in an annual emission of 746,594 tons of CO2. As our work habits evolve, particularly in a remote setting, Knowee provides a modern solution for self-introduction that is not only paperless but also rich in multimedia content like videos. This innovative digital card can be seamlessly integrated into your email signature, enhancing your corporate identity with customizable templates that offer centralized management and valuable usage insights. Features such as corporate cardholder integration, CRM capabilities, domain URL masking, and anti-phishing measures ensure a secure and professional presentation. With the traditional method resulting in 88% of physical cards being lost, Knowee offers functional cards accessible on any device without requiring sign-up or prior knowledge, allowing users to share their information instantly via email, WhatsApp, text, Bluetooth, NFC, or AirDrop. Ultimately, this approach promotes a more sustainable and efficient way to network in today's digital age while minimizing environmental impact.

Enhance your business growth through focused customer interaction. Monitor essential customer behaviors and provide customized messages to boost sales and foster deeper engagement. To maximize your success, utilize advanced segmentation techniques by creating customer lists based on demographics, location, and actions (or inactions) to send precise communications at optimal moments. The process is straightforward, leading to impactful outcomes. Integrate CrowdPower into your website effortlessly with minimal coding and initiate personalized communications that drive sales. Additionally, if your organization leverages Segment for third-party integrations, you can activate CrowdPower immediately by enabling the integration within Segment’s console, streamlining your engagement efforts even further. This seamless integration allows you to effectively connect with your audience without any disruption.

Boost Your Revenue Through Intelligent Customer Engagement. Increase sales with attractive bundles tailored to customer preferences and collaboratively developed discounts. Reach Your Objectives with GreyFox. Expand Your Business with Highly Personalized Offers. Gather Valuable Customer Insights Through Surveys and Feedback. Connect with Your Customers Across Multiple Channels. Maximize Marketing Returns with Automated Campaigns. Strengthen Customer Loyalty Using AI. Ensure every interaction is impactful with conversions driven by compelling offers. Introducing GreyFox, Skellam AI’s innovative marketing automation solution that captivates shoppers with customized promotions and elements of gamification. GreyFox utilizes advanced AI algorithms to fine-tune the offers it creates for both loyal patrons and new clients. You have the flexibility to adjust its personalization features or let it operate automatically to align with your revenue aspirations. Cultivate Stronger Customer Relationships with GreyFox. Take charge of your promotional offers and discounts to optimize your profitability while streamlining the process of campaign automation. With GreyFox, you can enhance engagement strategies that lead to sustained business growth.

Get More Work Done, Easily! The most advanced tools to help you manage your leads, provide better client support, and manage your projects more efficiently and effectively. You no longer need multiple software packages to do your job. Cenmax Fluid can handle all of your needs! Every business needs solutions! No matter if you're just starting out or an established business in your industry, we have solutions for you! We offer solutions that will meet all your needs in one package. Lead Management. Keep following up with your prospect by adding leads, reminding them, and keeping them informed. Automate your manual-messy management and get rid of it. Invoicing System. Send your clients eye-catching invoices and allow them to pay online via PayPal, PayU, or any other aggregator. Expense Manager. Everywhere expenses happen. Keep track of all expenses in your company and allow your staff to get reimbursed when necessary. Customer Support Streamline your online support and keep everything on track

Affino Unified Business Platform serves as a comprehensive solution tailored for organizations in media, publishing, events, membership, and professional services. It facilitates audience engagement and monetization effectively. The Affino SaaS Platform offers a holistic view of customers, enhancing the ability to connect with and generate revenue from audiences. By improving operational efficiency and cost-effectiveness, Affino introduces unique avenues for revenue generation. Additionally, its fully GDPR-compliant system utilizes Actionable Intelligence, enabling quick and intuitive responses based on real-time data inputs. At the heart of Affino is an enterprise-level CRM, complemented by robust Sales & Marketing Automation as well as Subscriptions and Membership Management tools. The expertise of Affino's team is a significant asset, with each member bringing years of practical executive experience and some having contributed to the evolution of digital landscapes since the advent of the World Wide Web nearly three decades ago. This rich background allows Affino to continually innovate and adapt in an ever-changing digital marketplace.

Experience qualitative feedback like never before, with remarkable speed, extensive reach, and profound insights. Utilizing video feedback, you can gain a deeper comprehension of your customers while fostering empathy through agile qualitative insights on a larger scale. Stay attuned to the constantly evolving behaviors and attitudes of key individuals who impact your business, enabling you to inspire action and make informed decisions. Agile Qual is the most effective method for developing a strong empathetic connection to your organization. Our effectiveness is not just a claim; we have been recognized as the leading company in the Greenbook Research Industry Trends Report, the authoritative guide for consumer insights. Transform your qualitative research into an agile process through video feedback. This innovative approach allows you to obtain the nuanced understanding you seek from your most valued audiences, significantly reducing the time and expense associated with traditional focus groups and interviews. You can engage participants from across the globe using a series of questions that they can answer through self-recorded videos, enhancing both accessibility and reach in your research efforts. This method not only streamlines the feedback process but also enriches the quality of insights gained.

Howdy Design, development, and the best jokes... We've got It All. FireHawk pushes our knowledge and experience to quickly move forward for our clients and ourselves. This is OUR difference. We keep moving forward, learning and growing to be better developers, better people, and a better company. What can we do to help you? We are your one-stop shop! We can help you bring your app idea to life, reinvent the way that you do business, and every social media campaign and website in between. Client Relationship Management. Our CRM is a platform that can transform any business, regardless of industry or stage. Ask for a demo! Design & Development. We can help you create beautiful solutions to creative problems, whether it's a new app, a stunning website, or rebranding. Marketing & Consulting Our experts are available to help you transform your business by providing professional feedback

Stay attuned to the nuances of product quality with unitQ Monitor, which evaluates key customer feedback channels—such as App Store reviews, Zendesk inquiries, and social media platforms—in more than 100 languages to identify potential product issues as they arise. With a wealth of user opinions circulating about your product, unitQ Monitor empowers you to actively listen. Through comprehensive cross-channel monitoring, unitQ Monitor meticulously examines customer sentiments across various platforms, including the App Store, Zendesk, Reddit, and Twitter, among others. The insights gained are not confined to a specific locale; they are globally sourced, as we translate feedback from over 100 languages into English for broader analysis. By leveraging machine learning, we effectively sift through translated feedback to minimize noise and false alarms, bringing to light actionable Quality Issues that might otherwise go unnoticed. Additionally, unitQ Monitor provides real-time dashboards and reports that highlight trending Quality Issues, ensuring you remain informed about the most pressing concerns your customers have. This proactive approach allows businesses to swiftly address issues and enhance overall customer satisfaction.

Pulse Technology offers a comprehensive platform designed to help business owners and franchise systems operate efficiently. With our user-friendly CRM (customer relationship management) system, you can keep everything organized effortlessly. All communication history, including emails, text messages, notes, tasks, and appointments, will be conveniently stored in one accessible location for quick retrieval. Franchise systems have the opportunity to leverage our extensive suite of franchise management tools and a fully integrated system that enables franchisees to operate on the same platform seamlessly. This allows for real-time reporting, as all data from your franchises is readily available in your corporate application. Additionally, by utilizing Pulse's powerful marketing and workflow automation features, you can save significant amounts of time each week. These tools are designed to help you optimize various marketing and administrative tasks that often consume your valuable time, ultimately enhancing productivity and efficiency across your operations.

Thalamus is a cutting-edge real-time marketing software designed for the modern consumer landscape. WHAT IS THALAMUS? It is a worldwide SaaS marketing platform that facilitates connections between your business, consumers, retailers, sales teams, and distributors. This platform allows for seamless integration of digital touchpoints, enables omnichannel communication, manages promotions, crafts consumer journeys, and provides analytical insights through Tableau. Adopted by international companies, Thalamus offers a cost-effective global solution without any setup fees or minimum contract durations, minimizing risks associated with implementation for organizations of all sizes. WHY CHOOSE THALAMUS? The breadth of our offerings sets us apart; we boast a wider array of communication channels, activities, and promotional options than our competitors. Our software is specifically crafted for companies that market products or services directly to consumers, recognizing that marketing in these sectors necessitates a different approach compared to traditional CRMs. Say goodbye to tedious ticketing systems and unnecessary complications; enterprise software implementation often fails when teams are bogged down in bureaucratic processes. Instead, Thalamus streamlines your marketing efforts, allowing your team to focus on what truly matters – engaging with your audience effectively.

ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product. ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel. ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.