Best Web-Based CRM Software of 2026 - Page 45

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

QUESTIONSTAR is a powerful tool for conducting online surveys. It is easy to create professional surveys at any level of complexity and to analyze the data collected online. Correlations, crosstabs, regression analysis, t-tests, etc. The tool can be used online. QUESTIONSTAR eliminates the need for additional analysis software in most cases. All professional functions are included in all tariffs. All paid plans allow for flexible customization of questionnaires and white-label survey designs. MS Office allows you to export and edit results of analyses, tables, and graphs. Free version available.

Peppercan emerged out of a pressing need for a more streamlined business management solution, moving away from the tedious mix of Outlook, Excel, and Word. This robust web-based application empowers business owners and managers to conduct their operations with greater efficiency and ease. PEPPERCAN serves as a CRM that not only automates processes but also liberates your team to focus on business growth. It enhances your sales processes, manages E-marketing campaigns, and simplifies your quoting procedures. Additionally, it brings projects to life, manages your time effectively, and oversees your financial operations. The setup is user-friendly, utilizing a straightforward questionnaire to configure most features right from the start, enabling you to hit the ground running. Your data is securely hosted on cloud servers, with redundancy ensured by mirroring it in another location and maintaining an extra encrypted backup online, guaranteeing complete safety and accessibility to your information. With Peppercan, you can confidently manage your business operations without the hassle of outdated tools.

LiveSupporti serves as a vital live chat solution that links your website with your customers, facilitating real-time conversations with visitors. Integration is a breeze; simply insert a single line of code into your site and you’re ready to engage with clients. Even when you're not available, you’ll receive offline messages from clients, allowing you to initiate email discussions straight from your dashboard. All communications via live chat are secured with encryption and SSL protection. You'll receive sound alerts and visual notifications when new messages arrive, ensuring you never miss a request. Additionally, you can track the origins of your chat requests effortlessly. The customization options allow you to select colors and design features for your live support chat widget, ensuring it harmonizes perfectly with your website's aesthetic. No coding expertise is necessary for this process, as adjustments can be easily made through the settings page in your live support account, making it accessible for everyone looking to enhance their customer interaction.

InTouch is a highly regarded sales and marketing platform that consolidates over ten essential business tools, providing a comprehensive solution to both manage and expand your business, thus removing the necessity for expensive multiple systems. With InTouchCRM, you can securely store your contacts in the cloud, allowing your team to access this information from anywhere and at any time, which enhances collaboration while on the move. You can easily retrieve all crucial details about your prospects and customers, including their contact history, engagement metrics, and current status in your sales pipeline. Additionally, you can document all interactions such as calls and meetings, ensuring that your team stays informed and that your customers enjoy a seamless experience. This integrated approach not only boosts efficiency but also fosters stronger relationships with your clientele.

For over 20 years, we’ve powered tens of millions of donations from over 190 countries and raised over $2 billion for social good. Nonprofits of every size and cause—from human rights to disaster relief—use our platform to raise money, engage their communities, and advance their missions. The Engaging Networks platform is updated constantly with new features and upgrades every six to eight weeks so that we can provide an innovative platform that fits every need. We can replace the advocacy, fundraising, email, P2P, events, and data management systems you have, or play nicely with whatever you’d like to keep. We proudly work with a variety of incredible organizations such as The Humane Society of the United States, The Nature Conservancy, Human Rights Campaign, PETA and Amnesty International USA. Today, we have two offices in Washington, D.C.

JRNI is a platform that allows you to schedule and manage personalized experiences at scale. JRNI offers apps that facilitate appointments, virtual queueing, and events. It also provides industry-leading analytics. JRNI allows businesses to offer remote and in-person experiences which increase revenue, profitability and efficiency, build customer relations, and improve customer satisfaction. JRNI's platform allows businesses to shift from selling products to creating unique experiences by scheduling and managing personal services. JRNI is used by industry leaders such as Urban Outfitters, Visions Credit Union, and U.S Bank to deliver personalized experiences at scale. Visit us at https://www.jrni.com

3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Voice AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service.

Voicent CRM enables you to effectively oversee customer relations, speed up your sales process, and maintain complete oversight of your business operations. By utilizing our comprehensive CRM solution, you can streamline your business workflows through integrated phone, text, and email functionalities. Additionally, you can effortlessly incorporate any Voicent application with the CRM to create cohesive marketing strategies, enhance sales efforts, and improve customer support. Voicent's communication tools for voice, text, and email can directly access your contact lists within the Voicent CRM, eliminating the need for any complex integrations or additional steps. This ease of use allows businesses to focus more on growth while minimizing administrative burdens.

What sets KEI CRM software apart from its competitors is its bespoke nature, allowing for swift and effortless customization tailored to your specific requirements. You won't have to navigate this process alone; for a competitive fee, simply outline your desired functionalities, and our team will implement them for you. You can immediately take advantage of its features through a Free Trial, allowing you to experience its benefits firsthand. KEI CRM enhances your marketing strategies by effectively utilizing your existing customer data—such as contact details, emails, and financial records—to create a streamlined resource for targeted communications with both current and potential clients. This leads to improved customer interactions, as the automated messaging feature notifies clients the moment you receive their messages. Additionally, our Document Management system, a crucial component of KEI CRM, organizes your customer files by date, eliminating the need to sift through paper records. Ultimately, this innovative approach not only saves time but also enhances overall efficiency in your business operations.

Inova enhances the process of partnering in life sciences by guiding you through various stages of the lifecycle. Locating the ideal partner or opportunity can feel as challenging as searching for a needle in a haystack, requiring an exhaustive search through countless leads to discover the right information. Inova accelerates your ability to identify promising opportunities more swiftly. The journey from conducting due diligence to finalizing terms can be lengthy and complex, but Inova streamlines and simplifies crucial processes to save you precious time. After a deal is finalized, the pressure mounts to ensure it is both successful and profitable, and Inova equips you to start strong. Our cutting-edge digital partnering platform supports over 160 organizations in pharmaceuticals, biotechnology, and life sciences, enabling them to efficiently seek, negotiate, and collaborate. With our cloud-based solution, you can focus on what matters most: forging impactful partnerships and driving innovation.

The creators of SmartContractor software bring over three decades of experience in both the construction and software sectors. Having encountered a wide range of challenges, we possess a deep understanding of the issues you face. Furthermore, we collaborate closely with construction experts who utilize SmartContractor daily, continually refining and enhancing the software to align with your requirements. This integrated software solution encompasses construction estimating, accounting, and project management, specifically tailored for small to medium-sized construction firms. The integration means that data only needs to be entered once; information input in one area is accessible throughout the entire system. The details you provide in a job estimate serve as the foundation for everything SmartContractor undertakes, highlighting the essence of what we refer to as “integrated” construction estimating software. By entering the data a single time, you can seamlessly apply it across all functionalities of the program, making your workflow more efficient and streamlined. This approach not only saves time but also enhances accuracy across the board.

An intuitive drag-and-drop screen designer allows users to craft a digital journey featuring tailored CSS and streamlined workflows for seamless processing. This platform comes equipped with ready-to-use industry and product-specific templates that can be modified with ease. By merging an easy-to-navigate user interface, an advanced process designer, and intelligent business rule engines, organizations can accelerate the implementation of their digital strategies. The tool supports the creation of responsive designs that function effectively across various devices, enhancing user engagement and providing a smooth experience. Customers are empowered to take charge of their journey, allowing for the conversion of spontaneous sales opportunities. Additionally, users can design sophisticated, integrated journeys with automated business rules that enable immediate fulfillment. By employing effective customer-centric methodologies, this solution breaks down silos and significantly shortens the time required to develop digital journeys by 70% through its codeless drag-and-drop functionality. Such capabilities not only streamline the design process but also ensure that businesses can adapt swiftly to changing market demands.

Effortlessly oversee and manage your leads and sales funnel with our comprehensive CRM solution! Boost your revenue by taking charge of your sales pipeline. Enhance and nurture client relationships by monitoring essential customer information. Foster better teamwork by delegating tasks, tracking challenges, and much more. Enjoy secure access to your data anytime and anywhere with our cloud-based platform. Cultivate stronger client connections. Enhance collaboration among team members. Resolve customer issues with greater efficiency. Organize and store vital customer data more effectively. Elevate your revenue and profitability by optimizing your sales pipeline. Experience significant savings in both time and money compared to more complex and costly CRM systems that offer unnecessary features. StarterCRM is specifically crafted for small business owners and aspiring entrepreneurs seeking simplicity, efficiency, and an easy-to-use interface—all at an affordable monthly rate! By choosing StarterCRM, you're investing in a tool that aligns with your business needs.

Tessitura is the engine behind the success of arts and cultural organizations around the world. The Tessitura CRM technology is at the heart of our success. It drives all mission-critical business functions within one database. This includes ticketing and admissions, fundraising and memberships, marketing, business insight, education, online and mobile, and more. Your mission is our mission. We are a nonprofit and answer directly to our nonprofit users. The result is deeper audience engagement, higher revenue and more time dedicated to the improvement of the arts and culture business.

Contentsquare's digital analytics cloud for customer behavior helps companies to understand and implement strategies that will help them achieve more success. Conventional web analytics do not give you the whole picture. Traditional tools can be difficult to use and even more difficult to interpret, providing data that only specialists can understand. We make it easy. It's easy to see how customers use your website or app with our intuitive visual reporting. Contentsquare automatically highlights your most pressing issues and opportunities. It's like having a team of analysts to analyze your data and give you a smarter list. Identify the most important UX issues that are costing your online customers and prioritize them. Watch the exact sessions that cause friction and errors. Identify and prioritize errors based on revenue impact.

Saleswah CRM goes beyond being a contact management tool. Saleswah CRM is for you if you sell to other businesses, want to set targets, manage territories, have multiple touch points and decision-makers, or if your organization has many customer facing roles. Saleswah CRM is centered around the accounts (companies that you sell to) and contacts (employees). Upload, de-duplication, merge duplicates, tracking and grouping activity history against each is easy. Saleswah supports both "Line functions" and "Staff functions". Salespeople can be organized in a linear hierarchy. You can also have marketing people, call centre staff, and commercial people who do not have sales targets. Hierarchies are used to organize the line functions (sales). Hierarchies serve two purposes. Hierarchies serve two purposes. Two, to establish reporting relationships, approval rules, and other requirements.

TimeTrax, a recipient of 5 P@SHA ICT Awards - is an all in one Human Capital Management & ERP solution 'On the Cloud' & ’On-Premise' for all your HR and business needs. This is a highly-respected single solution that covers all HR and business-critical functions. 31 Super-modules: Personnel, Attendance and Leave, Finance, Fixed Assets. Document, Manpower Planning. Recruitment. Separation. Training. Appraisal. Survey. Incident. Travel. Expense. Task. Help-Desk. Customer Relationship. Sales. Inventory. Procurement. Cash management. Access Control. Announcements. Messenger/Chat. ESS Kiosk. Bio Enable Disbursement. HR/Business Analytics. Mobile App. TimeTrax provides a clear view of your business, allowing you to digitally transform your HR, optimize all operations, and delight your customers.

SalesBuilder Plus is a comprehensive CRM software designed specifically for home builders and contractors who aim to optimize their sales processes, marketing strategies, buyer management, and customer service, ultimately leading to increased sales and satisfied clients who refer others. This application can be acquired as an independent program or as a component of the Plus Series, which encompasses a full range of integrated solutions including CRM, Estimating, Scheduling, and Job Cost Accounting software. Additionally, users have the flexibility to choose between monthly hosting options or purchasing the software for self-hosting. For further information regarding pricing, please do not hesitate to reach out or request a quote. By investing in SalesBuilder Plus, businesses can enhance their operational efficiency and client satisfaction significantly.

The Restoration CRM by Cotality is a powerful tool designed specifically for property restoration companies to enhance their customer management processes. It allows users to track client interactions, manage leads, and handle project details seamlessly from one platform. With built-in automation, the CRM streamlines workflows and improves communication between team members and customers, ensuring quicker response times and better customer service. Customizable features and robust reporting tools make it easy for businesses to monitor progress and stay on top of their projects and client relationships.

Stay on course with your objectives by utilizing effective reporting tools. Whether you're reporting individually, in groups, or for an entire company, graphical reporting is easily accessible! Eliminate the need for constant calls and emails. i-linked.net ensures you stay updated on the progress of your deals. With the ability to generate custom quotes and proposals in mere seconds, i-linked.net simplifies the proposal process with its i-quoting module. The platform is consistently current, meaning you never have to worry about downloading or maintaining any systems. i-linked.net empowers PEOs, Carriers, MGAs, Wholesalers, Brokers, Agents, and their teams to operate autonomously. Effortlessly gather and disseminate the necessary data in a familiar, user-friendly interface. Save prospect and client documents securely on an individual basis and easily access them whenever needed. You can also share crucial documents, forms, and other important information seamlessly with your team and partners. With i-linked.net, you can ensure that the right information reaches the right people instantly, enhancing collaboration and efficiency like never before. This platform truly transforms the way you manage your business interactions.

Simple Sales Tracking, a web-based CRM software that tracks, analyzes and forecasts individual and team sales pipelines and contacts, is web-based. Simple Sales Tracking was developed out of a need in our sales team. We tried many crm sales tools back in 2005, but each one proved too complicated, difficult to learn or expensive. All your important files should be kept together so that they are easily accessible to your entire team. You can also link the files to your Sales and Contacts so that you can quickly retrieve them. Keep track of all your to-dos. Fully featured task management system, which is also integrated into the Contact and Lead Management features. Any important email message you send to your personal email address will be automatically stored in the system. A link will also be created between two email addresses that are identified as matching any of your Sales or Contacts emails.

Our software for managing CRM and contacts simplifies the process of overseeing contacts while facilitating the creation of appointments, customer notes, letters, quotes, estimates, invoices, tasks, statements, and job sheets. It allows users to set up reminders, such as callback prompts, which help maintain organization, along with a Today view that outlines daily plans for each individual. Appointments, tasks, and jobs can be designated to multiple users, and the Appointments View enables users to view scheduled appointments for any given month, whether for a specific individual or the entire team. In addition, the platform supports mail merge and email marketing functionalities, as well as VoIP capabilities and SMS messaging. Amphis Customer offers seamless integration with Outlook, enhancing the management of customer emails, tasks, and appointments. Furthermore, both quotes and invoices can incorporate free-text sections with individual pricing or can be generated by selecting items from a comprehensive parts database for the products you offer, thereby streamlining the invoicing process. This level of customization ensures that users can tailor their documentation and communication to meet their unique business needs effectively.

It is not enough to find the best-fit customers. They must be nurtured. How do you cultivate them? They can seamlessly move through each stage of their lifecycle, finding the right content and connection along the way. This is Right On Interactive's strength: It empowers organizations to see exactly where a prospect is in their relationship to a brand, from prospect to raving customer, and how to approach them to maximize their lifetime value.

By automating tasks for your sales team and consolidating all their email interactions onto a single, user-friendly contact interface, you can transform them into highly effective selling powerhouses! Don't allow potential leads and revenue to go unaccounted for any longer! For roughly $2 a day, you can enhance your outreach to more prospects through diligent follow-ups and email campaigns, streamline your sales team's organization, capture leads directly from your website, and manage all communications with your team! It’s clear that achieving better organization is essential, especially since your current CRM is falling short. Make the smart choice to prevent valuable leads and revenue from being overlooked—act now!