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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Connect with your audience using Via's comprehensive mobile commerce solutions and witness the impactful results firsthand. Engage your customers through text messaging, which boasts the highest open rates among mobile alerts. Break through the noise to communicate directly with customers on their most frequently used devices. Tailor the shopping journey for your most dedicated patrons and discover how Push Notifications can deliver superior engagement compared to SMS through your personalized store application. Although chatbots are often associated with desktop use, your strategy requires two-way communication that feels organic and intuitive on mobile devices. Design intricate multi-step automation processes to create precisely targeted customer journeys. Manage conversations with your customers from a single, unified inbox, regardless of the messaging service they prefer. Equip yourself with adaptable key performance indicators, including click-through rates, customer retention, revenue per message, and additional metrics. Finally, take charge by developing a visually appealing and customized mobile application that enhances your customers' shopping experience. This approach ensures that you not only meet but exceed your customers' expectations.

Description

Establish a brand that fosters enduring loyalty by engaging your customers in their preferred spaces. The Vibes platform seamlessly automates interactions through Text, Mobile Wallet, Push notifications, and App Inbox, creating rich and personalized consumer experiences. Leverage your customer data effectively; pinpoint specific attributes and behaviors to enhance mobile-driven revenue via precise targeting of tailored experiences and insightful data analysis. Designed specifically for mobile engagement, Vibes' robust analytics suite provides reliable insights and comprehensive reports. Access real-time performance metrics related to audiences, campaigns, sentiments, revenue, benchmarks, and beyond. Our platform is built with compliance at its core; we integrate prescriptive controls with thorough program compliance reviews and direct carrier connections, ensuring adherence to carrier guidelines as well as TCPA, GDPR, and CCPA regulations. By prioritizing compliance, Vibes empowers your brand to focus on delivering exceptional customer experiences without the worry of legal pitfalls.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acxiom Real Identity
FunMobility DXP
MSIGHTS
Narvar

Integrations

Acxiom Real Identity
FunMobility DXP
MSIGHTS
Narvar

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

VIA

Founded

2019

Country

United States

Website

www.viacustomers.com

Vendor Details

Company Name

Vibes

Country

United States

Website

www.vibes.com

Product Features

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Alternatives

Alternatives

Attentive Reviews

Attentive

Attentive Mobile