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Description
Connect with your audience using Via's comprehensive mobile commerce solutions and witness the impactful results firsthand. Engage your customers through text messaging, which boasts the highest open rates among mobile alerts. Break through the noise to communicate directly with customers on their most frequently used devices. Tailor the shopping journey for your most dedicated patrons and discover how Push Notifications can deliver superior engagement compared to SMS through your personalized store application. Although chatbots are often associated with desktop use, your strategy requires two-way communication that feels organic and intuitive on mobile devices. Design intricate multi-step automation processes to create precisely targeted customer journeys. Manage conversations with your customers from a single, unified inbox, regardless of the messaging service they prefer. Equip yourself with adaptable key performance indicators, including click-through rates, customer retention, revenue per message, and additional metrics. Finally, take charge by developing a visually appealing and customized mobile application that enhances your customers' shopping experience. This approach ensures that you not only meet but exceed your customers' expectations.
Description
Establish a brand that fosters enduring loyalty by engaging your customers in their preferred spaces. The Vibes platform seamlessly automates interactions through Text, Mobile Wallet, Push notifications, and App Inbox, creating rich and personalized consumer experiences. Leverage your customer data effectively; pinpoint specific attributes and behaviors to enhance mobile-driven revenue via precise targeting of tailored experiences and insightful data analysis. Designed specifically for mobile engagement, Vibes' robust analytics suite provides reliable insights and comprehensive reports. Access real-time performance metrics related to audiences, campaigns, sentiments, revenue, benchmarks, and beyond. Our platform is built with compliance at its core; we integrate prescriptive controls with thorough program compliance reviews and direct carrier connections, ensuring adherence to carrier guidelines as well as TCPA, GDPR, and CCPA regulations. By prioritizing compliance, Vibes empowers your brand to focus on delivering exceptional customer experiences without the worry of legal pitfalls.
API Access
Has API
API Access
Has API
Integrations
Acxiom Real Identity
FunMobility DXP
MSIGHTS
Narvar
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
VIA
Founded
2019
Country
United States
Website
www.viacustomers.com
Vendor Details
Company Name
Vibes
Country
United States
Website
www.vibes.com
Product Features
Mobile Marketing
Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
Mobile Marketing
Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win