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Average Ratings 0 Ratings
Description
VGSTUDIO stands out as a premier solution for visual quality assessment in various industrial sectors, particularly in electronics, while also serving as a powerful tool for data visualization in academic disciplines such as archaeology, geology, and life sciences. It efficiently manages the full process, beginning with the accurate reconstruction of three-dimensional volume data collected from CT scans, followed by both 3D and 2D visualizations and the production of captivating animations. The software excels in handling extensive CT data sets, virtually removing any limitations on data size. It features real-time ray tracing to achieve a photorealistic appearance, and it allows for the integrated visualization of voxel and mesh data, including the use of textured meshes. Users can manipulate 2D slices in arbitrary orientations and rotate views around customizable axes. Additionally, it offers gray-value classification of data sets and numerous 3D clipping options to enhance analysis. The ability to unroll objects or flatten freeform surfaces into a 2D representation adds to its versatility, enabling users to merge consecutive slices into a cohesive 2D view for comprehensive examination. Overall, VGSTUDIO is an invaluable asset for anyone seeking to explore and present complex data in a visually impactful way.
Description
eGain Analytics simplifies the process of measuring, analyzing, and enhancing contact center operations, knowledge, and web customer interactions. Effortlessly generate insightful reports, charts, and dashboards. You can manipulate the data in countless ways to effectively steer your business practices. Evaluate performance metrics by agent, queue, call type, category, and beyond. With its highly adaptable report builder wizard, users can group, sort, and analyze data across various business hierarchies for a comprehensive perspective. Contact center supervisors can access a wealth of information, with metrics like contact volumes, abandonment rates, response times, and service levels providing just an introductory glimpse. Meanwhile, knowledge managers can examine article views, gather feedback, analyze search patterns, and track contact deflection, among many other insights. This multifaceted approach not only aids in decision-making but also promotes continuous improvement across all areas of customer service.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Volume Graphics
Founded
1997
Country
Germany
Website
www.volumegraphics.com/en/products/vgstudio.html
Vendor Details
Company Name
eGain Corporation
Founded
1997
Country
United States
Website
www.egain.com/products/analytics/
Product Features
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery