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Description

Experience a 20% boost in your sales within just 30 days with Unifyy, a CRM designed to maximize your revenue. This platform offers a comprehensive phone system, SMS, email, and other essential tools all accessible from one browser window. Unifyy serves as a powerful telephony solution, managing both inbound and outbound communications, voicemail, IVRs, and more. Whether you choose to replace your current phone system or use Unifyy alongside it, you will see substantial savings. Additionally, it easily integrates with your existing email services, as well as Mailchimp and Mandrill, enhancing your marketing capabilities. Unifyy intelligently prioritizes leads based on their potential to close, directing them to your sales team’s phones sequentially. Seamlessly connecting with paid advertising platforms such as Google and Facebook, Unifyy provides clear insights into where your profits are coming from. Instead of merely focusing on cost-per-lead, you can now drive your strategies towards maximizing profitability. Moreover, Unifyy automates follow-up actions for each lead based on their previous interactions, ensuring no opportunity is missed. This holistic approach not only streamlines your operations but also empowers your team to achieve exceptional results.

Description

Voiso, a cloud-based contact centre solution, allows you to easily set up, scale and manage your contact center, while improving customer experience and business metrics. Contact center capabilities include local calling experience, smart auto dialers, AI-powered voice recognition, agent management features and omnichannel support. Voiso combines it with pre-integrated integrations with major CRM/helpdesk systems. Voiso helps you scale your communications, reach customers even in highly regulated countries, and expand your business internationally.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Facebook Ads
Gmail
Google Ads
Google Cloud Platform
Mailchimp
Meta Ads
Microsoft Dynamics 365
Outdoo AI
Pipedrive
Proftit CRM
Salesforce
Shopify
Sugar Sell
UTIP
WordPress
Zapier
Zendesk
Zoho CRM
Zoom

Integrations

Amazon Web Services (AWS)
Facebook Ads
Gmail
Google Ads
Google Cloud Platform
Mailchimp
Meta Ads
Microsoft Dynamics 365
Outdoo AI
Pipedrive
Proftit CRM
Salesforce
Shopify
Sugar Sell
UTIP
WordPress
Zapier
Zendesk
Zoho CRM
Zoom

Pricing Details

$39 per month
Free Trial
Free Version

Pricing Details

$49 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Unifyy

Country

United States

Website

unifyy.com

Vendor Details

Company Name

Voiso

Founded

2016

Country

Singapore

Website

voiso.com

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Alternatives

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