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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Textla is an SMS marketing and messaging solution hosted in the cloud, designed to simplify the process for businesses wanting to send mass text messages, manage their contact lists, and execute marketing campaigns through an intuitive interface. Users can easily upload their contact information using CSV files or various integrations, categorize them into segments or tags, and send customized bulk messages or schedule campaigns at their convenience. The platform facilitates two-way communication, allowing recipients to respond, with those replies conveniently gathered in a shared inbox accessible to team members. Additionally, Textla features automatic list-cleaning to eliminate invalid or undeliverable numbers, effectively minimizing the waste associated with inactive contacts. It also delivers real-time analytics at the carrier level, enabling users to track the delivery status of their messages, including any errors encountered, thereby enhancing the understanding of campaign effectiveness. Other capabilities include the ability to personalize messages with names and custom fields, schedule message dispatches, utilize keyword opt-ins for list expansion, and integrate seamlessly with various tools, such as CRM systems, to streamline marketing efforts further. With its robust functionality, Textla stands out as a comprehensive tool for businesses looking to optimize their SMS marketing strategies.

Description

Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Zapier
Aircall
Easyflow
Facebook Messenger
Freshdesk
Google Chrome
Google Sheets
Help Scout
Microsoft Excel
Pipedrive
Salesforce
Sapling AI Writing Assistant
Shopify
Slack
Twilio
Vonage Business
Vonage Communications APIs (Nexmo)
Wufoo
Zendesk

Integrations

Zapier
Aircall
Easyflow
Facebook Messenger
Freshdesk
Google Chrome
Google Sheets
Help Scout
Microsoft Excel
Pipedrive
Salesforce
Sapling AI Writing Assistant
Shopify
Slack
Twilio
Vonage Business
Vonage Communications APIs (Nexmo)
Wufoo
Zendesk

Pricing Details

$19 per month
Free Trial
Free Version

Pricing Details

$59.97 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Textla

Country

United States

Website

www.textla.com

Vendor Details

Company Name

Textline

Founded

2016

Country

United States

Website

textline.com

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

NPS

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Alternatives

Alternatives

Text4Customers Reviews

Text4Customers

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