Average Ratings 0 Ratings
Average Ratings 5 Ratings
Description
Textel is an innovative business messaging solution that enhances customer interactions by leveraging both AI and human-driven dialogue. Users can engage with clients on a large scale or in personalized one-on-one exchanges within Textel's compliant and integrated environment. By fostering stronger connections with clients, Textel not only helps to increase revenue but also improves team productivity. The platform allows for AI-assisted and conversational texting, enabling seamless communication through familiar tools. Integrated directly into your CCaaS system, Textel simplifies the process for both agent-assisted and automated SMS and MMS interactions. Immerse yourself in personalized communication with 1:1 texting, allowing for meaningful two-way dialogues with customers. You can easily send images or links to provide immediate access to essential information, fostering customer loyalty in the process. Furthermore, Textel enables you to monitor conversation logs within your current customer platform, facilitating ongoing enhancements to your service. By utilizing this approach, businesses can continuously adapt and refine their customer engagement strategies.
Description
TrueDialog is a high-quality SMS messaging platform for businesses and higher education institutions. TrueDialog is a simple business texting platform that can be used immediately. It comes with a variety of pre-built tools and a robust SMS messaging API. Its applications include SMS customer service, SMS marketing, SMS marketing, emergency alerts, two-way messaging, and SMS marketing.
API Access
Has API
API Access
Has API
Integrations
Adobe Marketo Engage
Eloqua
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Meevo
Microsoft Dynamics 365
Nexus
NiCE CXone Mpower
RingCentral RingCX
Integrations
Adobe Marketo Engage
Eloqua
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Meevo
Microsoft Dynamics 365
Nexus
NiCE CXone Mpower
RingCentral RingCX
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$79.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Textel
Country
United States
Website
textel.net
Vendor Details
Company Name
TrueDialog
Founded
2011
Country
United States
Website
truedialog.com
Product Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
Alumni Management
Event Management
Fundraising Management
Jobs Board
Mailing List Management
Member Accounts
Member Communities
Member Directory
Member Portal
Membership Management
Website Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Higher Education
Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Faculty / Staff Management
Financial Aid Management
Fundraising Management
Housing Management
Scheduling
Student Information / Records
Student Portal
Mobile Marketing
Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win
Registration
Activity Registration
Attendance Management
Badge Management
Calendar Management
Class Registration
Contact Management
Event Registration
Form Builder
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Automation
Self Check-In
Surveys & Feedback
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win