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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

For over three decades, TeleVox has empowered healthcare institutions, pharmaceutical firms, and life sciences organizations to foster communication with patients, thereby enhancing trust, maintaining continuity of care, and improving the overall patient experience. Our innovative digital engagement solutions support more than 10,000 healthcare providers, ensuring seamless communication with patients throughout their healthcare journey—before, during, after, and in-between appointments. Additionally, our tailored services for pharmaceutical and life sciences sectors facilitate outreach to a broader patient base through strategic initiatives focused on disease awareness, educational resources, and vaccination reminders. We assist our clients in reaching patients at optimal moments via the most suitable communication channels, which include SMS text, phone calls, live chat virtual assistants, emails, and postcards. This approach leads to the delivery of personalized and customizable messages, which not only enhances patient satisfaction and bridges gaps in care but also boosts revenue, all while alleviating the workload on healthcare staff. By fostering these connections, we contribute to a more effective and responsive healthcare system.

Description

We are entering a transformative period in patient engagement. Experience Upfront’s cutting-edge platform, designed to create tailored healthcare journeys that foster patient loyalty and ensure every individual receives the best possible care. By customizing each interaction, healthcare providers can secure enduring loyalty from patients. Many individuals feel abandoned in a flawed healthcare system, resulting in challenges for both patients and healthcare organizations alike. It’s time to break free from traditional methods and rethink your strategy for patient engagement. Understanding your patients more comprehensively can pave the way for easier access to necessary care, all made possible with Upfront. Upfront aims to move away from the outdated “one-size-fits-all” mentality in patient engagement. Our innovative platform addresses the issue of technological disarray by delivering proactive, transparent, and deeply personalized communication across various channels, thus empowering patients to take control of their health. Ultimately, the patient remains the most valuable yet underleveraged asset in the healthcare landscape. By prioritizing engagement, we can unlock their potential to enhance both health outcomes and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Practice-Web Dental

Integrations

Practice-Web Dental

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

TeleVox

Founded

1992

Country

United States

Website

televox.com

Vendor Details

Company Name

Upfront

Founded

2016

Country

United States

Website

upfronthealthcare.com

Product Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Product Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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