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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

IMS provides cutting-edge investigative interviewing training utilizing the innovative TILES System® interview management software, which is currently patent-pending. Grounded in thorough research, this training enhances investigators' understanding of the objectives, framework, and tactics of interviews, resulting in improved efficiency and effectiveness among your investigation teams. Interview Management Solutions boosts the investigative capabilities of professionals through state-of-the-art training methods. Our training approach combines both hybrid online formats and in-person sessions, aimed at minimizing expenses while maximizing the effectiveness of the learning experience. We offer scalable training solutions specifically designed for the financial sector, with a focus on addressing employee misconduct, as well as internal and external fraud and corruption issues, ensuring that investigators are well-equipped for any challenge. This comprehensive training not only sharpens interviewing skills but also fosters a deeper understanding of the complexities involved in various investigation scenarios.

Description

Rethink your Employee Training Program. A step-by-step, personalized online training program will help you train your employees. You can lower your training costs and increase your employees' productivity. Employee training is more effective when it's simple and engaging. You can guide and support each employee in real-time by creating a customized training plan. Reduce Training Time and Costs - Transform your corporate training from face-to-face to online, engaging training. This will also reduce training costs. You can measure and analyze your training program online. Get feedback and status updates at every stage. With each training walkthrough, you can access aggregated analytics.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Analytics
LiveChat
LivePerson
Olark
WalkMe
WordPress
Zendesk Chat

Integrations

Google Analytics
LiveChat
LivePerson
Olark
WalkMe
WordPress
Zendesk Chat

Pricing Details

$25 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Interview Management Solutions

Country

Australia

Website

www.interviewmanagementsolutions.com

Vendor Details

Company Name

Toonimo

Founded

2013

Country

United States

Website

www.toonimo.com

Product Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

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