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Description
Symmetry Business Intelligence offers essential insights by analyzing data to pinpoint employees, contractors, and other individuals who may represent significant risks to the organization. The access history and behavioral patterns of each individual are scrutinized, leading to the assignment and periodic updating of a risk score. Any unusual activities are flagged, aiding in the identification of potential threats, enhancing access control, and reducing the chances of data breaches. By recognizing behaviors that could indicate risk, organizations can detect threats sooner, which helps to mitigate risks and lower the potential expenses related to incidents. Real-time dashboards present a visual overview of the movements and trends of personnel, allowing users to quickly see a summary of those with the highest risk ratings as well as detailed activity logs for every hour throughout the week. As risk scores fluctuate, they offer early warnings of emerging threats, and these scores are calculated based on factors such as the reader's location, the time of day, and the access patterns of the user. This comprehensive approach not only enhances security but also fosters a proactive stance in managing organizational risk.
Description
Comprehensive protection against threats and enhanced productivity for both on-site and remote work environments is provided seamlessly. Every interaction with customers is automatically scored and results are delivered to agents promptly. Agents receive customized coaching based on their interactions with customers, which is tailored to help them improve. Continuous capture of webcam images and live video/audio streaming helps detect security threats and productivity issues in real-time. Dynamic risk assessment and vulnerability scanning work to identify potential insider threats before they escalate into significant dangers. All employee activities are documented through video and audio recordings, session captures, immovable logs, and alert systems. Users have the opportunity to connect with their supervisors and peers to exchange valuable insights and motivate one another. Security and productivity-related incidents can be flagged for a streamlined workflow process, ensuring that appropriate measures are taken. Notably, agents benefit from automated note-taking during calls, which is then integrated into the CRM system for easy access. Additionally, workflows can be customized for specific triggered events, enhancing overall operational efficiency. Furthermore, this system not only safeguards the work environment but also fosters a culture of collaboration and continuous improvement.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AMAG Technology
Country
United States
Website
www.amag.com/businessintelligence
Vendor Details
Company Name
Trendzact
Country
United States
Website
trendzact.com/platform/
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Product Features
Employee Monitoring
Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking