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Description
StatusHub is a flexible IT Incident and Disruption Communication Tool.
Create a branded status page and keep end users informed with Internal and external incident communication.
With StatusHub you can personalize your incident communication to build reputation and trust: create public or private status pages, choose your brand colors or upload your logo, use your custom domain and communicate to your audience in their language.
Real-time IT incident communication
Keep your audience informed with a hosted status page. It stays up even if your servers are down, so you never lose connectivity with your end-users
Reduce customer service workload
Ease strain on your support team from emails, calls, and social media backlash during unannounced service outages
Build company reputation and trust
Improve customer relationships with transparent incident management processes
Description
Reduce the influx of support inquiries during an incident by engaging in proactive communication with your customers. Manage your subscribers seamlessly via Statuspage and disseminate uniform messages through various channels, including email, text, and in-app notifications. You have the flexibility to decide which aspects of your service are visible on your page and can leverage over 150 third-party components to show the status of essential tools that your service depends on, such as Stripe, Mailgun, Shopify, and PagerDuty. Statuspage works in harmony with your preferred monitoring, alerting, chat, and help desk platforms to ensure an efficient response every single time. Simplify incident communication by utilizing pre-written templates and seamless integrations with your existing incident management tools, allowing you to promptly inform users. Additionally, enhance your page's functionality as a sales and marketing asset through Uptime Showcase, which enables you to present historical uptime data to both current and prospective clients, thereby building trust and credibility. This dual-purpose approach not only improves communication during crises but also positions your service as reliable and transparent.
API Access
Has API
API Access
Has API
Integrations
IsDown
Microsoft Teams
New Relic
Opsgenie
PagerDuty
Slack
SolarWinds Pingdom
Zendesk
Crowdin
FireHydrant
Integrations
IsDown
Microsoft Teams
New Relic
Opsgenie
PagerDuty
Slack
SolarWinds Pingdom
Zendesk
Crowdin
FireHydrant
Pricing Details
$49.00/month
Free Trial
Free Version
Pricing Details
$29 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
StatusHub
Country
Ireland
Website
statushub.com
Vendor Details
Company Name
Atlassian
Country
United States
Website
www.statuspage.io
Product Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Product Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management