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ease
features
design
support

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Description

Streamline your front-desk operations effortlessly and efficiently, allowing you to focus more on enhancing guest satisfaction. Retain essential guest information throughout their stay to craft a tailored guest profile that helps you recognize returning visitors instantly. This facilitates improved personalization and can be adapted to fit your unique operational needs. Consolidate all reservations from various channels into a single interface, enabling automatic reservation creation for your guests while also sending out e-booking confirmations paired with a payment gateway. Easily establish multiple rate plans, including promotional and customer segment-specific rates, and apply these predefined rates to meet your guests' expectations without hassle. Enhance housekeeping operations by automating tasks such as stock management and room status updates, while ensuring seamless coordination with other departments to avoid any mistakes that may lead to guest dissatisfaction. With an array of tools at your disposal, you can manage every aspect of your hotel effortlessly. Our platform boasts cutting-edge technology specifically designed for the hospitality industry, ensuring that you stay ahead of the competition. By utilizing these advanced features, you can create a memorable experience for your guests, leading to increased loyalty and repeat business.

Description

ZugaCloud is a fully Mexican ERP solution that encompasses a diverse array of tools, including a channel manager, booking engine, revenue manager, sales interface, reservations, reception, telephony, housekeeping, and laundry management. It features intelligent screens that adapt access based on user profiles and offers customizable reports that allow users to exclude unnecessary data. Users can analyze statistics by various categories such as city, agency, company, packages, seller, and commissions per seller. Additionally, it allows for the configuration of promotions that can be displayed across reception, sales, reservations, and restaurant systems. At Grupo Zugatech, we understand that the success of any hotel operation is rooted in its resources, which include a well-trained and motivated team, high-quality facilities, and exceptional service. Therefore, it becomes vital to manage all hotel processes with utmost efficiency, ensuring that you have real-time insights into your establishment to make informed strategic decisions while minimizing risks. This holistic approach enables hotel managers to stay proactive and responsive to changing circumstances in the hospitality industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$247.43 per user per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Smart Finder

Founded

1997

Country

Thailand

Website

smartfinder.asia/

Vendor Details

Company Name

Grupo Zugatech

Founded

1982

Country

Mexico

Website

zugatech.com

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Product Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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