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Average Ratings 0 Ratings
Description
Rolta is at the forefront of digital transformation, providing innovative IP-based solutions. The Rolta OneView™ platform, which has received numerous accolades, is the result of over thirty years of expertise in engineering, geospatial, IT, and analytics. Rolta presents an all-encompassing Business Intelligence and Big Data analytics solution designed to help organizations achieve both operational and business excellence. Companies in asset-intensive sectors gain immediate business benefits from the solution's role-specific actionable insights, a library of more than 3000 pre-built analytics tailored to various industries, established knowledge models, and an architecture that ensures cross-functional performance integrity. The Rolta OneView™ Enterprise Suite delivers distinctive business advantages through its role-focused actionable insights, aligning operational and business intelligence for strategic organizational impact. By leveraging this comprehensive suite, organizations can make well-informed decisions that pave the way for meaningful business transformation and success in a competitive landscape.
Description
TeleMate.Net's Predictive UC Analytics solution converts intricate communication patterns into valuable business insights, equipped with secure, role-specific access controls that ensure its effectiveness throughout the organization. Experience quicker resolutions for service quality concerns while enhancing operational efficiencies for both IT teams and other business participants. Utilize one comprehensive platform for UC&C service assurance along with workplace analytics. Connect communication events through various methods, offering enhanced perspectives and deeper insights. Establish role-based controls that empower employees to engage with user-friendly, interactive dashboards. Employ statistical modeling of all session activities to anticipate future performance trends, whether for tomorrow, next week, or next month. Disseminate information at any time, frequency, or format, ensuring availability when it is most needed. Achieve thorough visibility into voice, video, contact center, and collaboration technologies using a unified solution, ultimately fostering a more informed and agile business environment. This all-encompassing approach not only streamlines decision-making processes but also enhances overall organizational effectiveness.
API Access
Has API
API Access
Has API
Integrations
SAP Cloud Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$9,995 per user per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rolta
Country
India
Website
www.rolta.com/products/rolta-oneview/
Vendor Details
Company Name
TeleMate.Net Software
Founded
1986
Country
United States
Website
www.telemate.net
Product Features
Big Data
Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics