Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Rolta is at the forefront of digital transformation, providing innovative IP-based solutions. The Rolta OneView™ platform, which has received numerous accolades, is the result of over thirty years of expertise in engineering, geospatial, IT, and analytics. Rolta presents an all-encompassing Business Intelligence and Big Data analytics solution designed to help organizations achieve both operational and business excellence. Companies in asset-intensive sectors gain immediate business benefits from the solution's role-specific actionable insights, a library of more than 3000 pre-built analytics tailored to various industries, established knowledge models, and an architecture that ensures cross-functional performance integrity. The Rolta OneView™ Enterprise Suite delivers distinctive business advantages through its role-focused actionable insights, aligning operational and business intelligence for strategic organizational impact. By leveraging this comprehensive suite, organizations can make well-informed decisions that pave the way for meaningful business transformation and success in a competitive landscape.

Description

TeleMate.Net's Predictive UC Analytics solution converts intricate communication patterns into valuable business insights, equipped with secure, role-specific access controls that ensure its effectiveness throughout the organization. Experience quicker resolutions for service quality concerns while enhancing operational efficiencies for both IT teams and other business participants. Utilize one comprehensive platform for UC&C service assurance along with workplace analytics. Connect communication events through various methods, offering enhanced perspectives and deeper insights. Establish role-based controls that empower employees to engage with user-friendly, interactive dashboards. Employ statistical modeling of all session activities to anticipate future performance trends, whether for tomorrow, next week, or next month. Disseminate information at any time, frequency, or format, ensuring availability when it is most needed. Achieve thorough visibility into voice, video, contact center, and collaboration technologies using a unified solution, ultimately fostering a more informed and agile business environment. This all-encompassing approach not only streamlines decision-making processes but also enhances overall organizational effectiveness.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

SAP Cloud Platform

Integrations

SAP Cloud Platform

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$9,995 per user per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Rolta

Country

India

Website

www.rolta.com/products/rolta-oneview/

Vendor Details

Company Name

TeleMate.Net Software

Founded

1986

Country

United States

Website

www.telemate.net

Product Features

Big Data

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Alternatives

Alternatives

HPE OneView Reviews

HPE OneView

Hewlett Packard Enterprise
TalQ Reviews

TalQ

QBurst