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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The RemoteAware™ GenAI Analytics Platform for IoT revolutionizes the interpretation of intricate sensor and device data streams by delivering clear and actionable insights through cutting-edge generative AI techniques. This platform is capable of ingesting and normalizing massive volumes of diverse IoT data sourced from edge gateways, cloud APIs, or remote assets, utilizing scalable AI pipelines to identify anomalies, predict equipment malfunctions, and produce prescriptive recommendations articulated in straightforward narratives. With a cohesive, web-based dashboard, users benefit from immediate access to crucial performance metrics, customizable alerts, and notifications based on set thresholds, along with the ability to dynamically drill down for time-series analysis. Additionally, the platform's generative summary reports distill extensive datasets into succinct operational briefs, while its capabilities in root-cause analysis and what-if simulations support proactive maintenance and optimal resource distribution. Ultimately, this platform empowers organizations to make data-driven decisions efficiently and effectively.

Description

ScalePad Cognition360 revolutionizes the ticket data from ConnectWise PSA into insightful and predictive business intelligence tailored for managed service providers. It features an extensive array of over 130 interactive reports and benchmarks that reveal underlying insights related to profitability, technician productivity, ticket trends, project outcomes, agreement renewals, and various other aspects. By utilizing a specialized data warehouse for reporting, Cognition360 effectively reduces the load on production systems, facilitating both historical trend examination and "what-if" scenarios. The incorporation of advanced machine learning and AI technology enhances predictive analytics, empowering MSP executives and virtual CIOs to pinpoint capacity issues, uncover hidden cost factors, assess client profitability, and identify operational hurdles, which can lead to a boost in profitability of 10–15%. Furthermore, for users of ConnectWise Manage, the integration process is straightforward, necessitating minimal setup and capitalizing on existing Power BI licenses for easy report visualization and interpretation. This innovative approach not only streamlines reporting but also provides actionable insights that can drive strategic business decisions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ConnectWise PSA
Microsoft Power BI
ScalePad

Integrations

ConnectWise PSA
Microsoft Power BI
ScalePad

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$449 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

New Boundary Technologies

Founded

1985

Country

United States

Website

newboundary.com/internet-of-things/remoteaware-gen-ai-analytics-platform/

Vendor Details

Company Name

ScalePad

Founded

2015

Country

Canada

Website

www.scalepad.com/cognition360/

Product Features

IoT Analytics

Activity Dashboard
Activity Tracking
Analytics
Asset Tracking
Data Collection
Data Synchronization
Data Visualization
ETL
Multiple Data Sources
Performance Analysis
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Status Tracking

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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