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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Relay serves as the cloud-based solution specifically designed for frontline teams, merging innovative hardware, cloud software, and mobile connectivity into one cohesive platform. By effectively bridging the gaps between various devices and languages, Relay facilitates a seamless communication experience across the nation, simplifying connections among team members. The platform prioritizes the safety of frontline teams by incorporating features such as emergency alerts, real-time location tracking, and two-way communication, all while maintaining a strong commitment to brand safety compliance. Furthermore, Relay empowers teams with operational insights, enhancing performance and promoting smarter working strategies that lead to increased efficiency. In contrast to traditional radios, which suffer from limited communication capabilities and range restrictions, Relay offers a more versatile solution. Additionally, while phones can be distracting and potentially hazardous due to their need for constant attention, Relay eliminates these concerns with its streamlined communication approach. This combination of features not only enhances connectivity but also transforms the way frontline teams operate, setting a new standard for team collaboration and safety.

Description

Relay is an innovative suite of self-service applications designed to empower governments. This single platform enables seamless collaboration among agency operations, enhancing their overall effectiveness through the use of automation, data analysis, and community engagement. By adopting Relay's integrated approach to automated customer service, agencies can optimize staff productivity, reduce expenditures, and elevate the standard of service provided to citizens. For individuals, this means they can conveniently access their information anytime, anywhere, in a manner that suits them best. The Relay Portal stands out as a comprehensive tool for administration and data management, offering real-time health insights, in-depth reporting, management of outreach campaigns, customizable features, and much more, all through an intuitive dashboard. Additionally, payment solutions utilized by agencies are compliant with PCI standards and validated by PA-DSS, ensuring top-tier security. This commitment to safeguarding payment information instills confidence in both agencies and their customers, reinforcing the importance of data protection in today’s digital landscape. Ultimately, Relay not only streamlines operations but also enhances the overall experience for everyone involved.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Accela
CentralSquare Records
IMSpost
Infor CRM
POSSE
Slack
Trimble Cityworks
Tyler Corrections
VuSpex

Integrations

Accela
CentralSquare Records
IMSpost
Infor CRM
POSSE
Slack
Trimble Cityworks
Tyler Corrections
VuSpex

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Relay

Country

United States

Website

relaypro.com

Vendor Details

Company Name

Selectron Technologies

Country

United States

Website

www.selectrontechnologies.com/relay/

Product Features

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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