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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RTEAM is an innovative real-time platform that empowers users to effectively set up alerts and manage exceptions. The alerts serve as instant notifications for urgent issues that require prompt action across various sectors like fieldwork, operations, and dispatch. Simultaneously, exceptions are recorded in real time for subsequent review and analysis. The platform includes a structured workflow process that ensures the timely gathering of pertinent information, which significantly boosts the quality and precision of data essential for conducting root cause analyses. Key performance indicators such as response time, turnaround time, chute time, nature of the problems, and instances of transport refusals are crucial for identifying areas where training could be beneficial. Users can seamlessly monitor exceptions as they arise and assign reason codes through a user-friendly workflow. By analyzing the aggregated results, teams can identify underlying causes and devise effective action plans to address them, ultimately improving operational efficiency and service quality. This comprehensive approach facilitates continuous improvement in processes and enhances overall effectiveness.

Description

Enhance the efficiency of emergency call processing, unit deployment, and communication in the field with Smart CAD. This innovative tool enables you to refine the dispatching process, automate everyday responsibilities, and ultimately facilitate quicker and more accurate incident response. Gain immediate access to vital incident data, take advantage of a user-friendly navigation interface, and ensure uninterrupted communication with other teams in the field. Smart CAD equips all field personnel with the resources necessary for successful incident resolution. Elevate your operational productivity through intuitive software designed for swift unit dispatch and effective incident management. With Smart CAD, commanders can make rapid decisions with assurance, supported by actionable data, real-time updates on incidents, unit and resource availability, and precise locations. Additionally, streamline the call-taking process, receive alerts directly from IoT devices, and automate regular tasks to further enhance your operational capabilities. This comprehensive approach ensures that every aspect of incident response is optimized for success.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DataTech911

Country

United States

Website

www.datatech911.com/solutions/rteam/

Vendor Details

Company Name

GINA Software

Founded

2010

Country

Czech Republic

Website

www.ginasoftware.com/products/smart-cad/

Product Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Product Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

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Alternatives

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