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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ensure seamless business operations, enhance efficiency, and address workforce shortages with REFLEKT Remote. This robust and secure Remote AR solution facilitates connections between your frontline personnel and service technicians, providing instant access to necessary expertise. Tackle challenges swiftly by utilizing live video collaboration, allowing for immediate interaction with an expert or colleague. With just a click, you can initiate a secure live session across various devices, including smartphones, tablets, smart glasses, laptops, and desktops. ABB, a prominent player in the industry, effectively employs the white-labeled Remote Insights solution along with advanced features like Area Management to expedite problem-solving. The ABB Ability Remote Insights© significantly boosts service quality across ABB divisions, enabling users to utilize mobile devices and Head Mounted Displays to navigate and resolve intricate issues efficiently. This innovative approach not only streamlines operations but also empowers teams to respond to challenges with greater agility and precision.

Description

The rise of smart machines in Industry 4.0 is transforming factory operations; however, the need for human expertise from maintenance technicians remains crucial due to the unpredictable nature of manufacturing environments, rendering these workers indispensable. Unfortunately, many frontline employees still rely on outdated data methods and lack access to modern technological advancements. The use of error-prone paper forms and fragmented information systems poses significant risks to both worker efficiency and safety. Our Connected Worker Platform challenges this outdated model, leading to safer and more productive work environments. By facilitating real-time visual communication between the factory floor and administrative offices, it effectively bridges existing gaps. Below are three ways our platform empowers organizations to maximize the capabilities of their frontline workforce. Research from the Service Council indicates that 46% of field technicians find paperwork and administrative duties to be the most burdensome aspect of their daily responsibilities, highlighting the urgent need for improved solutions. By addressing these challenges, our platform not only enhances efficiency but also contributes to a more streamlined workflow for frontline workers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RE'FLEKT

Founded

2012

Country

Germany

Website

www.re-flekt.com/reflekt-remote

Vendor Details

Company Name

Mobile At Work

Founded

2003

Country

South Africa

Website

www.mobileatwork.co.za

Product Features

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

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