Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Vision is easy to implement and use, featuring a streamlined architecture that minimizes expenses while delivering action-oriented, instantaneous root cause analysis. Its software-based probes possess unlimited scalability across the network, presenting broadcasters, network operators, and content distributors with a cost-effective solution for achieving direct analytical insights at the critical last mile. By elevating content distribution reliability, Vision allows for the monitoring of more points than ever before in real-time, ensuring an unparalleled level of fault tolerance and redundancy through hot-swap backups, load balancing, and clustering. Built for continuous operation, Vision facilitates comprehensive root cause analysis, capturing video of each incident 24/7 and maintaining a time-correlated trend history. When implemented across the entire network, Vision reveals an accurate perspective on channel delivery all the way to the last mile, empowering users to make informed decisions and enhance overall performance. This innovative approach not only strengthens operational efficiency but also significantly improves service quality for end-users.
Description
RTEAM is an innovative real-time platform that empowers users to effectively set up alerts and manage exceptions. The alerts serve as instant notifications for urgent issues that require prompt action across various sectors like fieldwork, operations, and dispatch. Simultaneously, exceptions are recorded in real time for subsequent review and analysis. The platform includes a structured workflow process that ensures the timely gathering of pertinent information, which significantly boosts the quality and precision of data essential for conducting root cause analyses. Key performance indicators such as response time, turnaround time, chute time, nature of the problems, and instances of transport refusals are crucial for identifying areas where training could be beneficial. Users can seamlessly monitor exceptions as they arise and assign reason codes through a user-friendly workflow. By analyzing the aggregated results, teams can identify underlying causes and devise effective action plans to address them, ultimately improving operational efficiency and service quality. This comprehensive approach facilitates continuous improvement in processes and enhances overall effectiveness.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Qligent
Founded
2010
Country
United States
Website
www.qligent.com/products/qligent-vision
Vendor Details
Company Name
DataTech911
Country
United States
Website
www.datatech911.com/solutions/rteam/
Product Features
Product Features
EMS
Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management