Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Social Discover actively monitors the social media landscape to identify counterfeit accounts linked to your brand. With just a few simple clicks, you can quickly assess the number of branded profiles that exist across various social platforms. This tool continuously searches for new accounts using your specified search criteria, ensuring you are promptly informed if anyone tries to impersonate your brand for illicit purposes. This enables you to take swift action to safeguard your brand's integrity. Additionally, Social Discover allows for straightforward categorization of each fraudulent social media account you encounter. You can utilize predefined categories such as corporate, product, competitor, and fraudulent, or create custom labels that suit your needs. After categorizing these accounts, you can effectively visualize and manage your social media presence according to these classifications. Furthermore, Social Discover not only uncovers fake accounts but also identifies potential security and compliance risks that could threaten your organization, helping you maintain a secure online environment. By leveraging this tool, you can ensure that your brand’s reputation remains intact in the digital sphere.

Description

Explore our comprehensive social media solution to elevate your customer experience on social platforms. Designed to seamlessly integrate into your omnichannel strategy, we foster engagement with your audience across all social media networks. By addressing your community's concerns directly on social platforms, you demonstrate your brand's commitment to their needs. Tune into the sentiments of your audience and strengthen connections to boost overall engagement levels. Forge meaningful relationships with your customers, transforming casual social media followers into passionate advocates for your brand. Amplify your brand's presence on social media while guiding users effectively through their customer journey. We provide services including assessment, recruitment, tool setup, and training. After implementing our tailored solutions, including processes, tools, metrics, and training, we establish a robust and effective social media community management system that drives results. With our support, you can not only manage your online presence but also enhance the overall customer experience and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Proofpoint

Founded

2002

Country

United States

Website

www.proofpoint.com/us/products/social-discover

Vendor Details

Company Name

Teleperformance

Founded

1978

Country

France

Website

www.teleperformance.com/en-us/services/social-media

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Alternatives

Alternatives

SocialChimp Reviews

SocialChimp

Social3