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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Probook is an innovative dispatch platform powered by AI, aimed at boosting the performance of technicians, optimizing the efficiency of dispatchers, and enhancing customer service within the home services sector. By leveraging historical sales data, the platform strategically assigns technicians to the most appropriate jobs, which results in higher sales figures and greater customer satisfaction. It features two automation tiers: the copilot mode, which provides dispatchers with real-time suggestions while keeping them engaged, and the autopilot mode, which dynamically reorganizes the dispatch board in real-time, enabling one dispatcher to oversee more than 20 technicians effectively. Additionally, Probook includes features like proactive alerts for delays, recommendations for rescheduling, and an interactive revenue heatmap that highlights top sales performers. Users typically observe a 12% boost in sales and a 19% increase in flip rates, all while managing a technician-to-dispatcher ratio of 20:1, demonstrating the platform's significant impact on operational efficiency and profitability. As a result, Probook not only streamlines the dispatch process but also empowers businesses to focus on growth and improve their overall service delivery.

Description

Contemporary dispatching solutions for small enterprises that both dispatchers and technicians appreciate are available. ServiceBase focuses on user-friendliness, enabling a quick setup that typically takes only a few minutes, and offers guided instructions on its functionalities. Following a complimentary 30-day trial period, the service is priced at just $99 per month for every 1,000 jobs without any hidden fees, complex plans, or obligations. Customers can rely on expert support via phone and email, even prior to subscribing. We provide live demonstrations and assistance with importing your customer and job data, ensuring a smooth transition. With the ability to add jobs within seconds using advanced search and auto-fill features, users can do so without altering their current view. Built from the ground up specifically as the premier dispatching app for both desktop and mobile platforms, it boasts impressive speed and a sleek design. The app facilitates real-time job updates, and allows users to add numerous service appointments, technicians, tags, equipment, and attachments as needed. Additionally, users can quickly access previous jobs, Google Maps, email contacts, and more instantaneously, while built-in service contracts and smart scheduling enhance overall organization. This comprehensive tool is tailored to streamline your dispatching experience, making it indispensable for small business operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gmail
Google Maps
NEXTAR
QuickBooks Online
ServiceTitan
Xero

Integrations

Gmail
Google Maps
NEXTAR
QuickBooks Online
ServiceTitan
Xero

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Probook

Founded

2022

Country

United States

Website

www.probook.ai/

Vendor Details

Company Name

ServiceBase

Country

United States

Website

www.servicebase.net

Product Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Product Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

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