Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ProVantage Software empowers law firms to enhance efficiency and reduce direct operational expenses by utilizing a scalable cloud infrastructure that effectively manages and safeguards data, enabling staff to work remotely from any location. The time and billing software serves as a vital component of any legal practice, making it essential for firms to maximize their investment in this area. If your firm is not fully benefitting from its time and billing solutions, consider exploring the capabilities of the ProVantage® Suite. One of its standout features is the ProVantage Entity database, which efficiently stores detailed information about individual and corporate clients, ongoing matters, employees, vendors, and their interconnections. This advanced system allows users to conduct intricate queries and analyses that traditional relational information systems cannot accommodate, ultimately facilitating a comprehensive assessment of the overall influence—both direct and indirect—of specific clients on the firm's revenue and profitability. By leveraging these insights, firms can make more informed strategic decisions to drive growth and success in a competitive market.

Description

Vantage Point, Pipkins' top enterprise workforce management product (EWM), features comprehensive scheduling, forecasting and planning functionality for enterprise-wide, multi-site, contact centre workforce management (WFM), and performance management. Pipkins understands that every contact is important to us. Vantage Point handles all contact that comes into organizations. This includes calls, chats, text messages, e-mails, and back office work items. Pipkins uses our state-of the-art algorithms, which were developed by Dr. James Pipkins. Vantage Point is the most accurate forecasting software on the market. This allows companies to solve complex operational problems in today's multi-faceted, multi-channel workforce management environment. Vantage Point provides organizations with a proven WFM solution that can automate processes and reduce costs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

8x8 Contact Center
ADP Workforce Now
Amazon API Gateway
Aspect
Avaya Experience Platform
Cisco CX Cloud
Five9
Kaleris
Paylocity
RingCentral RingCX
Salesforce
Zendesk

Integrations

8x8 Contact Center
ADP Workforce Now
Amazon API Gateway
Aspect
Avaya Experience Platform
Cisco CX Cloud
Five9
Kaleris
Paylocity
RingCentral RingCX
Salesforce
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ProVantage Software

Country

United States

Website

provantagesoftware.com/provantage-suite/

Vendor Details

Company Name

Pipkins

Founded

1983

Country

United States

Website

www.pipkins.com

Product Features

Law Practice Management

Billing & Invoicing
CRM
Calendar Management
Client Portal
Conflict Management
Contract Management
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting

Legal Billing

Accounting Management
Automatic Billing
Calendar Management
Case Management
Client Portal
Document Management
Expense Tracking
Time Tracking

Product Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Alternatives

Alternatives

PerfectLaw Reviews

PerfectLaw

Executive Data Systems