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Description
The TalkHelper Call Recorder for Skype is a robust and user-friendly tool designed for capturing high-quality Skype calls on Windows. In addition to call recording, it facilitates the effortless saving and management of Skype voicemails and video messages, making it an essential add-on for both personal and business purposes. Users can enjoy a 7-day trial period at no cost, offering full functionality without restrictions. With TalkHelper’s recorder, you can smoothly and professionally record both video calls and screen sharing, with files saved in the AVI format using the XVID codec. Unlike many other recording tools that merely capture the screen, TalkHelper integrates directly with Skype, ensuring that every video frame is accurately recorded, regardless of whether the video is displayed in a regular window, full screen, or as a floating window. Additionally, the simplicity of saving Skype video messages and voicemails is enhanced, allowing users to save these media files with just a single click. This makes it a preferred choice for anyone needing reliable and efficient recording capabilities for their Skype communications.
Description
A powerful and flexible call recording solution designed to revolutionize your contact center operations. Improvement hinges on measurement, and with this platform, managers can easily access, replay, evaluate, and oversee calls, providing them with clear insights into daily activities and employee engagements with customers. Gain a deeper understanding of successful interactions and leverage that knowledge to address any shortcomings effectively! Enhance your quality assurance processes by sampling, grading, and analyzing calls. With SonicView, you have the ability to scrutinize the dialogues of your agents, facilitating the implementation of an effective Quality Control system. Additionally, our software allows for the grading of individual calls, which is essential for ongoing training and evaluation of your team. Ensure PCI compliance by pausing recordings during the sharing of sensitive information, removing specific segments that contain confidential data, or designating certain recordings as sensitive to prevent them from being queried. This comprehensive approach not only safeguards customer information but also fosters a culture of accountability and continuous improvement within your organization.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$350.00/one-time
Free Trial
Free Version
Pricing Details
$4000.00/one-time/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PrettyMay
Website
www.prettymay.net
Vendor Details
Company Name
Provana
Founded
2011
Country
United States
Website
www.provana.com/sonicview-call-recording
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
