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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Software that you and your customers love will help you grow your pool business. Our integrated mapping tool allows you to create unique or recurring schedules, and optimize routes. Upload photos from the job website to share with customers or the office. You can instantly invoice digitally using our payment platform or convert completed jobs into invoices in Quickbooks. "Designed by a pool company FOR a pool company." It is very intuitive and has helped us to take control of our department."

Description

Summit Service System is designed to help you take charge of your operations, enhance customer service, and streamline job management, whether you're handling pre-scheduled services or urgent requests. By utilizing automatic scheduling for upcoming services and reminders for repeat business, this system aids in the growth of your enterprise. Service frequencies can be customized for each task, and technicians have access to comprehensive details, diagrams, site photographs, and parts inventory management tailored to their needs. The platform includes options for flat-rate pricing as well as detailed invoicing functionalities. With the Summit dispatch screen, you can effectively manage workflows, oversee technicians' schedules, and prioritize jobs based on urgency and service dates. Furthermore, extra information screens facilitate the monitoring of site tank specifics, lab samples, manifests, and disposal records. Customer reimbursements for grease and bio-fuel collectors can be handled efficiently. Once a job is finished, transforming work orders into payments and invoices is accomplished with just a few clicks, ensuring a seamless end-to-end process. This integrated approach not only simplifies operations but also enhances overall efficiency in managing customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$70.00/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pool Office Manager

Founded

2014

Country

United States

Website

poolofficemanager.com

Vendor Details

Company Name

Ritam Technologies

Founded

1981

Country

United States

Website

www.ritam.com/serviceprogram

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Pool Service

Billing & Invoicing
Chemical Readings
Customer Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Equipment Rental

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

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