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Description
Facilitate seamless access to more engaging and adaptive sales training, allowing your teams to swiftly locate up-to-date resources that enhance their sales discussions. Ensure that your representatives are honing and adjusting their techniques in practical scenarios by utilizing video practice sessions. Equip sales managers with a structured framework and methodology that enables them to coach their teams efficiently and effectively. Identify and implement best practices to navigate real customer interactions successfully. Promote knowledge retention through video-based product showcases, thereby enhancing the way product information is disseminated among your salesforce. Synchronize your sales messaging with the various phases of the buyer's journey, particularly focusing on mastering both the awareness and educational stages of the sales cycle. The straightforward structure simplifies the process of providing coaching feedback, while video annotation tools become crucial when more detailed feedback is necessary. Establish competency benchmarks to track progress and facilitate continuous improvement, ultimately leading to a more competent and confident sales team. This comprehensive approach not only empowers individual growth but also fosters a culture of excellence within the sales organization.
Description
Solidroad is an innovative training platform that leverages artificial intelligence to enhance the skills of customer support teams, functioning similarly to a "flight simulator" for their training needs. This platform enables teams to deliver customized training experiences on a large scale through its simulation tool, where representatives can engage in mock calls with an AI while receiving tailored coaching and constructive feedback. In addition to training, Solidroad offers comprehensive solutions for hiring and onboarding, making it a valuable resource for some of the most prominent contact center and customer support organizations worldwide. By utilizing advanced simulation techniques, Solidroad ensures that teams are well-prepared to handle real-world customer interactions effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PointForward
Website
www.pointforwardsoftware.com
Vendor Details
Company Name
Solidroad
Country
Ireland
Website
www.solidroad.com
Product Features
Sales Training
Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments
Product Features
Sales Training
Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments