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Average Ratings 0 Ratings
Description
The COVID-19 Employee Safety and Business Continuity Tracker app was created as a customizable tool that can be downloaded and utilized immediately or tailored to fit the specific requirements of your organization. Collaborating with a prominent healthcare provider that employs over 200,000 individuals, Pega successfully implemented an emergency response application based on the Pega Platform™. This application facilitates the healthcare institution in monitoring and overseeing the health, safety, and availability of its comprehensive workforce. Motivated by the significant benefits this initiative brought to numerous individuals, the Pega team developed the COVID-19 Employee Safety and Business Continuity Tracker, which is freely accessible on the Pega Marketplace for clients using Pega Platform™. Our dedicated Pega team is eager to assist you in navigating operations amid these extraordinary disruptions, and we encourage you to contact us directly for further information on how we can support your needs. Together, we can ensure that your organization remains resilient during these challenging times.
Description
A product recall significantly influences customer satisfaction, which underscores the necessity for manufacturers to handle the recall process with utmost efficiency. Effective management hinges on transparent and timely communication with all relevant parties, such as regulatory bodies, retailers, customers, and various internal departments. The primary challenge lies in executing recalls swiftly while preserving high levels of customer satisfaction. Inadequate recall strategies can lead to disjointed processes and a fragmented understanding across the organization, including interactions with suppliers and third parties. Pega Recall offers a centralized solution for overseeing the entire lifecycle of both recall and compliance programs, prioritizing an exceptional customer experience. Furthermore, by integrating with internal systems and data, Pega ensures the management of service level agreements (SLAs) is seamless and effective, ultimately bolstering the overall effectiveness of the recall process. This comprehensive approach not only streamlines operations but also enhances the trust customers place in the brand during times of crisis.
API Access
Has API
API Access
Has API
Integrations
Cognizant
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pegasystems
Founded
1983
Country
United States
Website
www.pega.com/covid-19-tracker
Vendor Details
Company Name
Pega
Country
United States
Website
www.pega.com/industries/manufacturing/recall