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Description
Integrate customer information from various online, offline, and third-party sources to develop a cohesive and dynamic real-time perspective of each individual customer. The Oracle Unity Customer Data Platform utilizes machine learning to recommend the most effective next steps within any current business workflows. It merges back-office and CRM data into a comprehensive 360-degree customer profile. By continuously collecting customer signals and updating the profile in real time, Oracle Unity ensures you have the latest insights about your customers at all times. Streamline and merge all your data sources—whether they are online, offline, or from first-, second-, and third-party origins—into a fluid and interconnected customer profile. Connect unique identities across multiple devices, channels, and platforms effectively. Leverage sophisticated privacy and identity management features to construct a unified and accessible profile. Furthermore, manage and enhance data quality by aggregating all information, including real-time behavioral signals, within a centralized repository, ensuring that your customer insights remain accurate and actionable. This comprehensive approach enables businesses to respond to customer needs more swiftly and effectively than ever before.
Description
Enhancing the customer experience is achievable through sophisticated identity management strategies. The landscape of Customer Identity and Access Management (CIAM) is experiencing significant evolution as the focus shifts from merely big data to more structured and actionable customer identity information. The dynamics of customer-brand interactions are transforming dramatically as the distinctions between online and offline experiences blur. To succeed, organizations must provide a seamless and customized customer journey across a variety of channels, which requires effective capture, management, security, and utilization of customer identity data. ReachFive’s CIAM solutions empower businesses to develop a distinctive user experience via a cohesive and integrated platform. Our offerings assist in customer acquisition and recognition, ensure the collection of precise first-party data, and enable the creation of comprehensive customer profiles, all while promoting personalized marketing through seamless integrations that enhance both revenue and customer loyalty. By leveraging these advanced capabilities, businesses can truly focus on fostering meaningful relationships with their customers.
API Access
Has API
API Access
Has API
Integrations
AB Tasty
Accenture Cloud Trade Promotion Management
Adobe Campaign
Amazon Web Services (AWS)
Cisco AnyConnect
Cognizant
Decimal
Deloitte Compliance Suite
Drupal
EVOSYS TELEMATICS
Integrations
AB Tasty
Accenture Cloud Trade Promotion Management
Adobe Campaign
Amazon Web Services (AWS)
Cisco AnyConnect
Cognizant
Decimal
Deloitte Compliance Suite
Drupal
EVOSYS TELEMATICS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/customer-data-platform/
Vendor Details
Company Name
ReachFive
Founded
2014
Country
France
Website
www.reachfive.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Product Features
Customer Identity and Access Management (CIAM)
Access Certification
Access Management
Analytics / Reporting
Automatic User/Device Recognition
Behavioral Analytics
Credential Management
Data Security
Multi-Factor Authentication (MFA)
Privacy / Consent Management
Real Time Notifications
Self-Service Portal
Single Sign On
User Provisioning