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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Integrate customer information from various online, offline, and third-party sources to develop a cohesive and dynamic real-time perspective of each individual customer. The Oracle Unity Customer Data Platform utilizes machine learning to recommend the most effective next steps within any current business workflows. It merges back-office and CRM data into a comprehensive 360-degree customer profile. By continuously collecting customer signals and updating the profile in real time, Oracle Unity ensures you have the latest insights about your customers at all times. Streamline and merge all your data sources—whether they are online, offline, or from first-, second-, and third-party origins—into a fluid and interconnected customer profile. Connect unique identities across multiple devices, channels, and platforms effectively. Leverage sophisticated privacy and identity management features to construct a unified and accessible profile. Furthermore, manage and enhance data quality by aggregating all information, including real-time behavioral signals, within a centralized repository, ensuring that your customer insights remain accurate and actionable. This comprehensive approach enables businesses to respond to customer needs more swiftly and effectively than ever before.

Description

Enhancing the customer experience is achievable through sophisticated identity management strategies. The landscape of Customer Identity and Access Management (CIAM) is experiencing significant evolution as the focus shifts from merely big data to more structured and actionable customer identity information. The dynamics of customer-brand interactions are transforming dramatically as the distinctions between online and offline experiences blur. To succeed, organizations must provide a seamless and customized customer journey across a variety of channels, which requires effective capture, management, security, and utilization of customer identity data. ReachFive’s CIAM solutions empower businesses to develop a distinctive user experience via a cohesive and integrated platform. Our offerings assist in customer acquisition and recognition, ensure the collection of precise first-party data, and enable the creation of comprehensive customer profiles, all while promoting personalized marketing through seamless integrations that enhance both revenue and customer loyalty. By leveraging these advanced capabilities, businesses can truly focus on fostering meaningful relationships with their customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AB Tasty
Accenture Cloud Trade Promotion Management
Adobe Campaign
Amazon Web Services (AWS)
Cisco AnyConnect
Cognizant
Decimal
Deloitte Compliance Suite
Drupal
EVOSYS TELEMATICS
Google Cloud Platform
Kinetica
Microsoft Azure
Oracle Advertising
Oracle BlueKai
Oracle Cloud CX
Oracle Fusion Cloud EPM
Oracle Marketing
Salesforce Agentforce Commerce
Splio

Integrations

AB Tasty
Accenture Cloud Trade Promotion Management
Adobe Campaign
Amazon Web Services (AWS)
Cisco AnyConnect
Cognizant
Decimal
Deloitte Compliance Suite
Drupal
EVOSYS TELEMATICS
Google Cloud Platform
Kinetica
Microsoft Azure
Oracle Advertising
Oracle BlueKai
Oracle Cloud CX
Oracle Fusion Cloud EPM
Oracle Marketing
Salesforce Agentforce Commerce
Splio

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/customer-data-platform/

Vendor Details

Company Name

ReachFive

Founded

2014

Country

France

Website

www.reachfive.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Product Features

Customer Identity and Access Management (CIAM)

Access Certification
Access Management
Analytics / Reporting
Automatic User/Device Recognition
Behavioral Analytics
Credential Management
Data Security
Multi-Factor Authentication (MFA)
Privacy / Consent Management
Real Time Notifications
Self-Service Portal
Single Sign On
User Provisioning

Alternatives

Alternatives

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