Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.
Description
Red Hat® Decision Manager serves as a robust platform for creating containerized microservices and applications designed to automate business decision-making processes. This comprehensive solution features capabilities for managing business rules, processing complex events, and optimizing resources. Organizations have the ability to seamlessly integrate advanced decision-making logic into their line-of-business applications, enabling them to swiftly modify core business rules in response to evolving market conditions. The seventh iteration of Red Hat® Decision Manager stands out as a powerful, scalable open-source business rules management system that harnesses both business resource optimization and complex event processing (CEP) technologies. It empowers organizations to effectively capture intricate business logic while facilitating the development of applications that streamline business decisions. Additionally, Decision Manager 7 is fully compatible with the Red Hat Application Services suite and integrates seamlessly with Red Hat OpenShift® for deployment across hybrid cloud environments, ensuring that businesses can leverage its capabilities no matter where their infrastructure is hosted. This flexibility further enhances its appeal for modern enterprises seeking to optimize their operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/service/intelligent-advisor/
Vendor Details
Company Name
Red Hat
Founded
1993
Country
United States
Website
www.redhat.com/en/technologies/jboss-middleware/decision-manager
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control
Product Features
Business Rules Management Systems (BRMS)
Access Control / Permissions
Code Development Environment
Deploy Across Platforms
Flexible Hosting Options
Lifecycle Management
No Code Development
Simulation
Validation Tools