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Description
Your utility's lifeblood are your customers. Your success is measured by their satisfaction. Modern technology gives staff the ability to empower them and provide consistent customer service at every touchpoint. NorthStar Customer Information System, (CIS), helps utilities manage millions in customer accounts and utility bills each month. NorthStar CIS supports all customer interactions, from new account setup to credit history profiling. It is a robust, reliable and highly configurable suite of applications.
Description
At eStar, we prioritize our clients' success above all else, collaborating with some of the top retailers across Australasia to achieve growth that consistently surpasses market expectations. Our goal is to create and provide the finest commerce solutions in the world, thereby empowering our clients to thrive. By working together, we enhance brand experiences that resonate with consumers. The previous implementations have shown that digital storefronts can significantly impact in-store sales, necessitating a robust omnichannel experience that is seamlessly integrated with an eCommerce platform to support physical retail operations. eStar boasts an impressive history of successful project executions, with our dedicated team, strategic methodology, and comprehensive services being pivotal in fostering long-lasting client relationships. Our reputation is built on our proven enterprise-level eCommerce platform, which is trusted by esteemed clients such as David Jones, Country Road Group, Briscoe Group, Air New Zealand, Bed Bath & Beyond, and Stirling Sports, among others. We continuously innovate and enhance our platform to ensure it remains feature-rich and capable of meeting the evolving needs of our clients. In this dynamic retail landscape, eStar stands out as a reliable partner for businesses aiming to elevate their eCommerce capabilities.
API Access
Has API
API Access
Has API
Pricing Details
$250000.00/one-time
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Northstar Utilities
Founded
1976
Country
Canada
Website
www.northstarutilities.com
Vendor Details
Company Name
eStar
Country
Australia
Website
www.estaronline.com
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
