Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The MyIT CRM project caters specifically to the requirements of both individual and multi-employee computer repair enterprises. Initially based on the outdated and unsupported citecrm open source platform found on SourceForge, the project has undergone numerous enhancements and bug fixes since its inception. Developed by professionals with real experience in the computer repair and servicing industry, MyIT CRM aims to deliver optimal and highly relevant free CRM solutions tailored for this sector. Additionally, we value the significant contributions from our community through the forum, which allows for active reporting and resolution of new features and bugs. This collaborative approach fosters greater engagement from our users, enabling them to play an integral role in the software's evolution. Transparency is key, as we provide full access to our code at all times, demonstrating our commitment to openness. Our goal is to offer the most effective CRM software package, whether free or paid, specifically designed for businesses in the computer repair and services field. Moreover, we continually seek user feedback to ensure our software meets the ever-evolving needs of this industry.
Description
OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$185 one-time fee
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MyIT CRM
Founded
2009
Website
myitcrm.sourceforge.net
Vendor Details
Company Name
OpenRMA
Founded
2016
Country
Greece
Website
www.openrma.com
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management