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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.

Description

For tasks such as transcription, data validation, classification, sentiment analysis, and more, UHRS offers comprehensive solutions tailored to your needs. We leverage human intelligence to enhance machine learning models, aiding you in overcoming some of your toughest challenges. Judges can conveniently access UHRS from anywhere at any time with just an internet connection. This streamlined access allows for quick engagement with tasks like video annotation within minutes. With UHRS, managing the classification of thousands of images becomes a straightforward and efficient process. Our platform enables the training of your products and tools through high-quality annotated image data, enhancing capabilities like image detection and boundary recognition. You can efficiently classify images, conduct semantic segmentation, and implement object detection. In addition, we facilitate audio-to-text validation, conversation analysis, and relevance checks. Furthermore, our services extend to sentiment identification for tweets, document classification, and various ad hoc data collection tasks, including information correction, moderation, and conducting surveys. With UHRS, you gain a versatile partner in navigating a wide range of data-related challenges.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Clickworker
Jira
Jira Service Management
Jira Work Management
ServiceNow

Integrations

Clickworker
Jira
Jira Service Management
Jira Work Management
ServiceNow

Pricing Details

$7800 per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BlueSoft

Founded

2017

Country

Poland

Website

bluesoft.com/product/mr-wolf/

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

prod.uhrs.playmsn.com/uhrs/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Data Labeling

Human-in-the-loop
Labeling Automation
Labeling Quality
Performance Tracking
Polygon, Rectangle, Line, Point
SDK
Supports Audio Files
Task Management
Team Collaboration
Training Data Management

Alternatives

Alternatives

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