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Description
No vehicle has ever been sold or serviced without some form of dialogue, and modern consumers overwhelmingly favor messaging as their primary means of communication. LivePerson Automotive equips dealerships with robust messaging solutions that not only attract more customers but also enhance the quality of their experiences and foster greater loyalty. While car buyers often lean towards online research and purchasing, they frequently encounter challenges when it comes to filling out forms or locating specific information. In fact, 74% of online purchasers indicate they would be more inclined to complete forms if live chat assistance was available to provide details about vehicles or financing options. By offering consumers easy access to your team, you can help them navigate the purchasing journey more smoothly through Conversational Car Buying™, renowned as the leading live chat and messaging platform in the automotive sector. This innovative approach not only streamlines the buying process but also builds a more personalized experience that resonates with today's digital-savvy customers.
Description
MAX Digital Showroom equips your team with immediate access to inventory and pricing details, ensuring they are informed about every vehicle on your lot in real time. Instantly, you can retrieve market comparisons, original OEM package specifics (including the initial MSRPs), vehicle history reports, and price comparisons for each vehicle, no matter where your sales efforts take you. The landscape of customer expectations in automotive retail has evolved dramatically. To enhance their understanding of the consumer buying process, MAX Digital conducts over 1500 live shopping experiments monthly, alongside numerous live interviews and thorough usability and design testing. Our aim is to assist dealerships in elevating their customer experiences, enabling their teams to achieve greater success. For over ten years, MAX Digital has been dedicated to supporting automotive retailers through our comprehensive four-tier strategy. By continuously adapting to the changing market, we ensure that our clients stay ahead of the competition.
API Access
Has API
API Access
Has API
Integrations
Boost.ai
Conectys
DataParser
Datto RMM
Inventory Connect
LivePerson
Marchex
Rebotify
Xplenty
eKomi
Integrations
Boost.ai
Conectys
DataParser
Datto RMM
Inventory Connect
LivePerson
Marchex
Rebotify
Xplenty
eKomi
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LivePerson
Founded
1995
Country
United States
Website
www.livepersonautomotive.com
Vendor Details
Company Name
MAX Digital
Country
United States
Website
maxdigital.com
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
