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Description
As leading experts in the field, we possess the insights necessary to market your senior living community with maximum effectiveness and efficiency.
LeadGenie was established by a dedicated team of industry professionals at Senior Living SMART, who have been your reliable partner in high-quality senior living marketing for over ten years.
Our goal is to spearhead innovation within the sector, enabling senior living communities like yours to make a remarkable impression in a competitive marketplace.
Our LeadGenie call center is staffed with knowledgeable professionals who have extensive experience in the senior living industry, ensuring they are well-equipped to assist.
The counselors at our senior living call center have a profound grasp of the needs, concerns, and preferences of prospective residents and their families. They recognize that the customer journey in senior living is complex and requires a nurturing approach, marked by empathy, respect, and genuine care throughout the process.
This understanding allows us to foster meaningful connections that go beyond mere transactions, ultimately enhancing the overall experience for your potential residents and their loved ones.
Description
Wellzesta’s engagement software designed for senior living revolutionizes operational efficiency by a factor of ten through features like resident self-service, automated processes, and streamlined workflows, effectively modernizing outdated communication methods into widely embraced engagement platforms that foster both resident well-being and organizational development. Functioning as a Community Operating System, it caters to a variety of stakeholders including multiple departments, CEOs, COOs, CFOs, IT teams, life enrichment coordinators, wellness professionals, marketing and sales personnel, as well as residents, their families, prospective residents, and CCaH members. This innovative solution achieves more than 14 million voice-reading plays annually, has onboarded 22,500 new users, and enjoys a commendable recommendation rate of 90%. By integrating personalized content delivery, facilitating two-way communication, offering data-driven insights, and simplifying onboarding processes, Wellzesta consolidates self-service tools, staff notifications, event management, and analytics into a single user-friendly interface, thereby enhancing community engagement, promoting wellness initiatives, and ensuring that communities remain connected and informed, ultimately setting the stage for future growth and success. In doing so, Wellzesta not only enriches the lives of residents but also empowers staff to operate more effectively and efficiently.
API Access
Has API
API Access
Has API
Integrations
Brightly Origin
FullCount
Google Cloud Platform
NVIDIA DRIVE
eMenuCHOICE
Integrations
Brightly Origin
FullCount
Google Cloud Platform
NVIDIA DRIVE
eMenuCHOICE
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LeadGenie
Founded
2022
Website
callleadgenie.com
Vendor Details
Company Name
Wellzesta
Founded
2014
Country
United States
Website
www.wellzesta.com
Product Features
Assisted Living
Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Assisted Living
Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management
