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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ivanti Neurons for Security Operations Management offers a unified platform designed for the oversight and automation of addressing security incidents and vulnerabilities across various domains including service management, operations, and development. Every security event is transformed into an incident, assigned a priority, and associated with configuration items in the CMDB, which allows teams to navigate the entire incident lifecycle from investigation to resolution, incorporating workflows for change management while simultaneously logging, classifying, and managing vulnerability remediation through Ivanti’s Risk-Based Vulnerability Management approach. The platform features seamless integrations with Azure DevOps and Jira, as well as support for any external solutions via REST APIs, ensuring that security findings are directly incorporated into DevOps workflows, thereby maintaining coherence between remediation efforts and development activities. Additionally, customizable dashboards and analytical tools provide immediate insights into risks, impacted assets, and the status of remediation efforts, while automated workflows efficiently allocate tasks to appropriate teams, enhancing overall productivity. This comprehensive approach not only streamlines security operations but also empowers organizations to proactively manage their security posture in an ever-evolving threat landscape.

Description

Ivanti Neurons for ITSM is a cutting-edge, enterprise-level platform designed for IT service management that streamlines workflows and removes manual tasks to provide quicker and more reliable service results. It is constructed upon industry standards and adheres to eleven certified best practices, integrating no-code, drag-and-drop features alongside AI-enhanced chatbots and self-service portals to significantly enhance the user experience and speed up resolution times. Among its notable features are comprehensive incident and request management, proactive automation services that allow for workflow design and modification without coding, thorough visibility of hardware and software assets, role-specific dashboards with analytics for insightful decision-making, and user-friendly mobile interfaces for both staff and end users. Additionally, it offers flexible deployment options, including on-premises, cloud, or hybrid solutions, ensuring adaptability to various environments. A maturity model is also included to facilitate progression from basic ticketing to advanced "shift-left" automation and AI-driven remediation, complemented by a versatile bot library that enhances functionality. Overall, this platform represents a significant advancement in IT service management technology.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Ivanti
Azure DevOps
Jira

Integrations

Ivanti
Azure DevOps
Jira

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ivanti

Founded

2017

Country

United States

Website

www.ivanti.com/products/ivanti-neurons-for-security-operations-management

Vendor Details

Company Name

Ivanti

Founded

2017

Country

United States

Website

www.ivanti.com/products/ivanti-neurons-itsm

Product Features

Industrial IoT

Condition Monitoring
Data Visualization
Factory Data Analytics
Machine Learning
Machine Workflow Creation
Predictive Maintenance
Production Line / Factory Insights
Real-Time Monitoring
Reporting / Analytics
Smart Alerts / Notifications

Product Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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